Great customer service! They do an excellent job with cleaning and alterations. My blazers are…read morealways ready on time and I feel the prices are good.

This is an update from my previous review. The next morning after I received the wrong dress the…read moreowner called to apologize and confirm that I did in fact take home the wrong dress. I came in to give the dress back and she had my original dress waiting on me. However, I was nervous how this dress would fit because she altered it to someone else, as we got the dresses mixed up for my 2nd fitting. But she took the dress in and hemmed it so it ended up fitting pretty well. She was very apologetic and gave me a discount for $30 if I need anything else Tailored. I'm just happy this was resolved and I understand mistakes do happen. I still believe that she needs a better system in place to keep herself organized! But when it's all said and done I still would recommend her!

Business hours on my pickup ticket are incorrect (see photo). So glad I brought my suit here to be…read morecleaned that now I'm unable to pickup before I leave for the airport tomorrow morning. Update your pickup tickets to reflect your actual hours. This isn't hard.

I can't believe I have NEVER used this place before. First, its minutes away from our house AND…read moreits in the same complex as our fave Chinese takeout. Needed my dress cleaned for our Vday Celebration in the city. The minute I entered the door, a young man greeted me and was incredibly friendly. Asked me if I had ever been there before and I said no, and he then goes "Well good, I can give you some coupons and you will instantly get a discount on your cleaning." LOVE IT. Asks me when I need it, I said by Friday and he goes, "Oh we will have it done by Monday" (It is Saturday by the way). Rings me up and it is incredibly reasonable, I was out only $9 for my cleaning, that was including my new member discount. Show up Monday, the guy remembers me, hands me my dress and even more coupons. My dress is perfection and I have just found a new cleaners :)

Good people with trusted service! Definitely recommended…read morefor anyone and price is also good !! Recommended !!

Reasonable prices. Used for alterations. Pleasant staff; quick turnaround time. Good value for the…read moremoney.

Always take great care of my dry cleaning needs. Always delivers quick and amazing service. A++++read more

EVERY-SINGLE-TIME I go to this place, the price has increased! I started going here when they were…read more.99 per piece. Last time I was there (one month ago) the price was $4.75/ea. Yesterday, i went in and they are up to $4.99/ea. The response from the guy that was working the counter was "we only increased our prices by 1 cent." WAH! I"m done with this place!

Honestly I am Using one star because that's the only way I…read morecan review this dump! It is so filthy in here. The front lobby /entry is disgusting. The service is horrible. God forbid if they smile. I have asked them to clean the lobby , post the prices . I was told by the owner that he does not have to have the prices on display . Really ???? Last straw is the seamstress has moved out! Time to close up shop !

vary bad service. I needed a new zipper on my blackhawks…read morejacket so I took my jacket in and they told me how much it would be and just to make a long story short they didnt tell me till after me going back 4 times that I couldnt get a new zipper because my jacket was too big for the machine.( thanks for not telling me till the 4th time I wen't) big or small coat they should be able to take care of it. not telling your customers till after is vary bad service so not only will I not be going back but if you have a big coat don't come here

Sadly after 30+ years in business they are closed ;(. They were great! Wishing them the best in…read moretheir retirement!

I'm pretty embarrassed that I haven't yet written a review of my dry cleaners! My parents used this…read moredry cleaners ages ago when I was a wee lass and now my husband and I use them for our family's dry cleaning needs. They storefront is as basic as they come, as is the drop off/pick up process. Yes, they take credit cards but beyond that expect paper slips for receipt of drop off, etc. Prices are fair for laundering, dry cleaning and alterations. Basic alterations can often seem a bit high, but quality of work is on point. The folks who own this biz are exceptionally friendly and are happy to rush something for you if and when it's needed. 5 stars for solid, consistent work and fair prices!

I've been going to Glad Cleaners in Chicago for over 20 years, and that alone should tell you…read moreeverything you need to know. In a city with endless options, I've never once felt the need to go anywhere else. The owner and staff are truly phenomenal professional, kind, consistent, and incredibly detail-oriented. They treat you like family, remember your preferences, and always go the extra mile. My clothes are always returned spotless and perfectly pressed. It's rare to find a business that maintains this level of quality and integrity for decades. Glad Cleaners is one of those gems. I'm grateful for their service and highly recommend them to anyone looking for reliability and excellence.

First rate service here! I came for a last minute dry cleaning need and they not only did a superb…read morejob within hours to meet my needs, but treated me like a valued customer and offered their other services and introduced me to the whole Glad Cleaners family. I felt like there was someone to really help me properly when I needed a professional and personal touch. Someone even noticed me struggling a bit to get my collar stays back in under the protective plastic my shirts were delivered in and came over to make sure I had a hand and got it done quickly and correctly without frustration. The little things matter here. Absolutely will return, and you should visit too!