My first car was purchased here, in 2021 when I was in college! In a way, I regret buying a car…read moreduring that time, as there was a car chip shortage so limited car inventory at many dealerships & prices were marked up for this reason. I was leaning towards getting a used low mileage car but due to the chip shortage, a used car was not much cheaper, so a new car it was! I had gone to multiple different Honda dealerships all around MA just looking for somewhere to have ANY car left on the lot to buy. Originally, I was not even looking into getting a Honda at all but I was intrigued by hybrid vehicles! Ended up getting a Honda Insight Hybrid that had cloth interior and if I wanted leather, it would've been another couple of months until it would arrive lol. It was the first cloth interior car that I ever had/driven & it was not a fun time. Stains easily & super difficult to clean! The car itself was great though, can't complain. The estimated mpg was said to be ~55mpg but most of the time, I am able to get 77/mpg, so definitely gas efficient & only cost me ~$20/tank of gas. For example, a trip to NYC and even driving through NJ/Fort Lee, I only had to fill the tank once on the way back in RI! So this is a great commuter/road trip car. It's too bad they stopped manufacturing this model in 2022. BUT if I was not in so much of a need of getting a car at the time, I probably wouldn't have ever gotten it. This is because the salesman I had wasn't great & was actually a college kid lol. Very pushy attitude and was not knowledgeable about the cars offered at the dealership... This unfortunately goes for most of the salesmen/saleswomen here though. I never went here for services, only have to deal with oil changes still and haven't had any actual issues yet to this day.

Purchased a 2018 GMC Arcadia from Nucar Hyundai of Norwood…read more Noticed the rocker panel was falling off a week after picking up vehicle. Was told by Marc, salesman who sold me the vehicle, that nothing can be done since I already picked up the vehicle. He said if it was noticed before picking up car it would have been fixed! Terrible customer service! Rocker panel can cut your leg entering and exiting vehicle as well as the potential of falling off and causing an accident. Would not recommend purchasing a vehicle from them.

photos just now…read moreNew I had the best experience with Clay Subaru and especially Amanda Malloch. After a terrible experience with a Honda dealer near me I approached Clay with some skepticism. But they gave us a price before we came in and stuck to it. They were friendly and efficient. We test drove the car yesterday and have it in our possession today. Amanda walked us through everything and even paired our phones for us! Their showroom is bright and cheerful and their waiting room is lovely and full of treats. 100% recommend

The staff I spoke with was very nice and helpful. The waiting area was impressive. The…read moremechanic/service staff are sketchy. They unplugged my dash cam. What are they hiding? They wanted to give my car a tune-up, which would cost over $700. I've tuned up cars, myself , before. That is a rip-off. Their service department should be investigated.

[A review of test drive only; will update if/when I buy a car]…read more I arrived at HC of Norwood, and was told by the front desk that someone would be there in a moment. After waiting for 10 minutes, the front desk person said she would check again. At this point I just wandered over to the one and only floor model and started looking around. After a few more minutes a man came by and said they were very busy and that it would be another 10 minutes. But a minute or two later, a woman came over and introduced herself as Patti. By way of background, before visiting HC of Norwood, I read a bunch of reviews on here. I saw several negative reviews of Patti. So when Patti introduced herself, I thought "oh no!" But overall my experience with Patti was great. The things I appreciated about Patti: 1/ She didn't try to upsell me on fancier models. Granted, I was already looking at an expensive XC90, but when I asked about the differences between the Momentum and Inscription models, she didn't try to convince me that the Inscription was better. Same when I asked about hybrid models, she said that unless we were driving several hundred miles per week, it would take us a while to break even on the extra cost. 2/ She was low-key about the test drive. I was surprised when she walked me to the car, handed me the keys and told me to find her when I got back. I was expecting her to drive with me. 3/ She took the time to understand our needs (fitting kids and car seats) and helped me understand which version and arrangement of seats would be best. 4/ She didn't pressure me to make a deal right then and then. I explained I was in the research phase, and she encouraged me to come back with my wife before we're ready to buy so she could test drive as well. We also discussed supply chain constraints and the lead time that we'd need to get a car. If I had any complaints it was: a) the wait to get some help and while waiting no one offered me water or suggested that I look at the floor model or look around the lot; and b) Patti was very brisk and would sometimes cut me off in a "I know what you're going say, I've heard all before 100 times" kind of way. But that last piece is kind of par for the course with native Bostonians. Overall, I appreciated the experience. And since I was almost scared away by the negative reviews on here, I felt like I should leave my own review. Of course, the most important thing is the buying experience, so if/when we decide to buy here, I'll update with more information.

Well let's see. I took my 2026 wagon to them after I had a message pop up about urgent , srs airbag…read moreurgent service needed. Man in service dept said they were full and could not see car till MAY. Due to new owner ship , not enough ppl blah blah. He proceeds to tell me that I have a seatbelt and that's my primary safety device anyway. He can't tell me if my airbag would or would not go off in an accident. Now after doing some research we find that according to Volvo an urgent safety message requires dealerships to scan the car asap. So let this be a warning to anyone who is buying a Volvo, shop elsewhere since service is what it's all about. Anyone can sell a car , but giving good service and not being a dinasour like this guy is more important. 0/10 would not recommend

Larins came to my rescue again. I'm the Pontiac Solstice guy. When I can't or don't want to work on…read moremy car, I go to Victor and his crew of excellent technicians! I needed a window regulator installed. I called larins and they gave me an estimate. I made an appointment and dropped of my car. The called the same day, told me it was done and it was perfect. I love this shop. I will always give my business to them. And I recommend them to everyone From a Ford to an exotic foreign car, bring your car or truck to them. You will be happy. They are honest and intelligent people and very nice to!! Thank you again Victor!!! M. DeSantis

Good diagnosis of why car wouldn't start, comprehensive list of potential problems, timely repair,…read moregood communication and very respectful.

My time with Boch Nissan was a wild ride; there were highs, there were lows, but in the end, I was…read moreimpressed with their commitment to making sure I was happy. Because I bought my 2018 Nissan Leaf at Boch after finding it on TrueCar, my experience didn't involve browsing at the dealership. When I walked in, I was 90% sure I was going to buy the car I'd come to see, which is why I was willing to drive 70 miles one way to check it out. I wanted to see if I liked the car, obviously, but I was more interested in figuring out the numbers/financing. Unfortunately, despite having an appointment I'd confirmed both by email and phone, when I arrived I was told the Leaf had accidentally been sent to auction (-___-) --but they were getting it back! And they would pay for the gas it took for me to drive out there, because they knew the trip was a haul for me. Not the best start, but OK, fine, they were genuinely apologetic and I'm not one to throw a tantrum. A sales rep I'll call Joe offered to let me drive a similarly-equipped Leaf so I could at least get a feel for the car and the trip wouldn't be a waste. I loved the car, which I thought I would, so I started the process of getting information on financing. I think it really helped that I came prepared with 1. a pre-approved rate from a third-party lender that was competitive, 2. a third-party offer in hand on my current car that I would be trading in, and 3. a willingness to walk away if I didn't like how things were going. Armed with that, there wasn't a lot of room for shenanigans. Joe, the finance director, was really nice, though there was a little push for me to hurry up and sign. I'm glad I carefully reviewed the P&S because the rate they started with was not good at all. When I showed them my third-party pre-approval, he very quickly found a better rate for me that matched what I brought. Once I knew exactly what my rate and payments would be, I signed. There was the whole "Sign up for this service package!" thing, which I knew I didn't want and which I have a great answer to!: "Are you telling me a Nissan is unreliable and that's why I need to pay more to keep it on the road?" No, no, of course not. Here's my thing: I'm female-presenting and on the smaller side, and I was shopping alone. Stereotypically, I'm considered an easy mark. I've been to other dealerships where despite my knowledge and preparation, the salespeople have insisted that I do not, in fact, know anything, and I should just leave it all up to them, they'll find me a great car and deal, I don't need to worry etc. At this dealership I wasn't treated like a delicate lady flower who couldn't comprehend the vagaries of machines and finances because of my tiny lady brain, but then again I didn't really give them a chance to treat me that way. So, I give them credit for accepting my competence and not being patronizing. I can't say for certain that someone who presents like I do but isn't as confident about the process would fare as well as I did. But, my sense is that this group is less likely to be jerks about the whole thing, and if they screw up, they'll try to fix it for real.

Pretty bad when someone buys a warranty and is paying for it and they haven't activated it, and…read morethen the Sales Manager and Finance Manager ghosts the customer..

I had a great experience with the service department at BMW Norwood, especially with Peter, the…read moremechanic foreman. I drive a 2025 BMW 540 that I absolutely love, but every time I drove over rough roads there was a rattling, almost buzzing noise coming from the passenger-side dashboard area. It made the drive much less enjoyable. I tried several things to figure it out myself but could not isolate the source. When I brought the car to BMW Norwood, they suggested I take a drive with Peter. He was fantastic. He was extremely diligent in trying to pinpoint the sound. While I drove to reproduce the noise, he carefully listened from the passenger seat and even leaned toward the dashboard and A-pillar area to better isolate where it was coming from. After identifying the general location, I left the car with him. Peter spent the rest of the day working to track down the exact source of the noise and resolve it. It turned out the sound was coming from the area near the airbag housing. Everything was properly secured, but he applied felt tape to eliminate any vibration and then thoroughly retested the car to confirm the noise was gone. When I picked up the car, the difference was immediate. The rattle is completely gone and the car now drives perfectly, just as it should. I can finally enjoy the ride. I highly recommend the service department at BMW Norwood, and especially Peter for his diligence, attention to detail, and commitment to solving the problem.

If I could give negative stars, I would. Disingenuous sales manager and sales rep. Went in to take…read moredelivery of a CPO and had the worst experience I ever had buying a car. Promised body work was not completed - so many excuses and lies as to why that was- and zero customer service to make it right. I walked away from the car. You would be better off going to the used car dealership down the road that has the inflatable guy out front.

I was unexpectedly in an accident while I was out of state working. My car was totaled and I was…read moredreading the car purchasing process. My boyfriend booked me an appointment at Infiniti on a whim because they had a particular car I was interested in. When we set out to go to the dealership, I had the mindset of I was just going to look but not buy anything because this was the first place we were going. When we walked in, we met with Adam. He was very friendly and receptive to the criteria I was looking for. He showed me everything Infiniti had to offer within the parameters I had given him. I ended up buying a car that was never on my radar because Adam really took the time to listen to what my needs were and I absolutely love it. When it got to the process of deciding on warranties, etc I never felt pressured. Mike S was who I worked with for this part. He gave me all the facts, and I was able to make decisions based off of what was best for me. Price was always very transparent and well explained throughout the entire process. I also live in RI. Adam and his team went above and beyond to get my car registered for me even though it was outside of Mass. Would highly recommend Infiniti Norwood!

The dealer attempted to sell me a vehicle they did not own. No member of the dealership was on the…read moresame page, all telling me different things about the vehicle and when I could get it. This all came to be known after I put thousands of dollars down on the vehicle and signed documents showing I was the owner of the vehicle. It wasn't until weeks later I got my money back. Even at that time, the dealership still did not have possession / ownership of the vehicle. If you want to waste your time and listen to multiple different narratives to a topic they all know nothing about, go here.

I've got a vehicle I purchased new from Jack Madden eight or so years ago, and I've been…read morereligiously going back to them for service, mostly because they do free oilchanges for the life of the vehicle and it makes keeping the vehicle service record a lot cleaner and better organized... or so I thought. I got the battery replaced last year, and a few days ago it just unexpectedly bricked- the vehicle wouldn't start and then I couldn't bring it back with my charger. My neighbor has a badass shop-spec charger he put on it and brought back the battery to life... but it was dead again the next day. I called Jack Madden service to see if the battery I had purchased last year had a warranty, and the person in service didn't really feel like pulling my records so they transferred me to the parts department, who was completely confused what I was asking. So I restated: 'I'm trying to find out if there's a warranty and if it's worth bringing in to repair or if I should have AAA just replace it in my driveway.' His reply: 'Oh... just do that.' You heard it here, folks. AAA was in my driveway quicker than it took me to get off hold with these guys, did a free diagnostic that confirmed my diagnosis, changed the battery for $200 and gave me a 3 year warranty to boot. So as much as these guys have done a lot of work on my vehicle and kept it roadable... if they cost twice as much as AAA and won't give a warranty (or even bother to check if there is one)... just use them for the free oil changes and find other businesses that honor their service agreements to spend your repair dollars at.

Worst experience with them. Say one thing and do another. Would never give them my business. All…read moreset to purchase a vehicle with them, shook hands with two people and even confirmed in writing the deal twice. Came back a few days later for the paperwork and all of a sudden that was not the deal anymore. The finance guy Steve even then blamed the sales guy Jason and basically called him an idiot. Meanwhile Jason and manager Matt confirmed the deal before I left days before. So you have two idiots working for you??? I just have no words!!!! Wasted my time and would never recommend them to any of my friends or family. Not even a stranger!

Once again this is why i come to kia For Reliable cars or…read moregreat Deal And knowledgeable team and Great service and the Car's are smooth in every way just look at the name K i a Keep it Awesome thanks kia team HANS,FREDDY, JIMMY,RILEY,JAMES, and many more You guys Rock as always

Great service from the sales team. If you are interested in a KIA ask for Anthony. He'll treat you…read moreright.

Very friendly staff. Super knowledgeable about there vehicles inside and out. No haggling when it…read morecame down to the negotiation. They give a price for out the door. Definitely coming here again for my next purchase

From the owner: Enterprise Car Sales in Norwood makes buying your next used car easy. Search our inventory of cars,…read moretrucks, vans and SUVs with today's top technology and features, estimate your trade-in value and monthly payments, schedule a test drive and apply for financing and receive real-time options - all from the comfort of your home. Visit our website or call your local dealership to learn more.