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    Bob's Towing

    3.5 (26 reviews)
    Open 2:00 am - 2:00 AM (Next day)

    Services - Bob's Towing

    Vehicle towing

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    Erica W.

    I called AAA for a tow at 12:17. The original estimate was no later than 1:40. I got a text at 1:08 informing me the tow was expected to arrive at 2:10. I called at 2:15 asking for an update, heard "any minute now". Okay, I wait. I called again at 2:40, and the automated voice told me my updated ETA was 3:49. At that point I'll have been stranded in the parking lot for 4 hours. I speak to the representative and she said she'd reach out to the company or request another driver, and they could call me directly. Not even 5 min after I hung up, I saw a Bob's tow truck pull into the parking lot and turn towards the other side. I walked over, didn't see the truck, ended up walking behind the shopping center building to see a pickup AND the flatbed, parked. They weren't talking to each other, doing nothing but just sitting in their car / standing around it, dicking off and clearly with no sense of urgency to help their customer. Clearly taking advantage of the extra "hour" they had to jerk off in their car before coming to help us. I am FUCKING LIVID!!!! Please do better. I complained to AAA and cancelled the request - I can't put into words how upset I am. I'd physically be unable to ride home the hour drive with this lazy driver after seeing him try to pull something like this. The disrespect. I'd give zero stars if I could.

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    1 year ago

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    1 year ago

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    1 year ago

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    11 months ago

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    5 years ago

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    2 years ago

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    3 years ago

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    3 years ago

    This place sucks. Had us waiting for two hours and then canceled.. lol unreal. Poor business model :(

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

    Amazing service from Darrin, he went above and beyond to help me. Darrin was super knowledgeable and careful with everything.

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    6 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    Ask the Community - Bob's Towing

    Review Highlights - Bob's Towing

    Rudy arrived within 15 minutes, moved the car and put on the spare.

    Mentioned in 6 reviews

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    Roy's Towing - Ron dropped me off at the Tire  Man which hooked it up, got me in in out in literally 30 min

    Roy's Towing

    (673 reviews)

    Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

    I had an unfortunate accident a few weeks back and Roy's Towing was called in by the police in Simi…read moreValley. Much like a dazed accident victim, I didn't really know where to start the mitigation and insurance process, at the time. After having been treated by the Paramedics, I called the Roy's Towing phone number that was left by the driver to me. It was a little late but I wasn't able to take some important personal items and that'll be critical for my work, so I called the number. Here's the very unfortunate thing that added insult to injury, an older man picked up the phone at about 10 or 11 PM .... very rude and bad-tempered. He lectured me that I called the Roy's Towing number that was only intended for police officers. So I said, I just needed my personal items from my car and explained that I am a first responder too. He began screaming asking me a question, "are you a police officer?" You cannot use or call this number if you aren't a cop, do you understand? Engaged up the phone right away and knead of directing me to the right number, just slammed the phone. NO ONE is impersonating or pretending to be a cop, I will never want that job, with all due respect but isn't the job of a Roy's Towing owner or driver to help those who are I situations where they might not know who to turn to during accidents? As a first responder myself, I always make an effort to ease the tension and anxiety of people under such circumstances. Roy's Towing owner or driver at that time was NOT a good contractor for the SVPD, they are the worst example of public service and customer service. Oh by the way, I was hit by a lady who accepted fault and who cased the accident. There were many witnesses present and the SVPD was on site during the accident! DO NOT USE ROY's TOWING from Simi Valley, they are the worst service people anywhere! Let's not patronize rude and disrespectful people who don't care about their customers!

    Bob's Towing - towing - Updated May 2026

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