Joe Atafua, the Manager here went above and beyond to help people…read more A woman with children stopped because her car stopped. He took time from his day to help her. You don't see this type of kindness often.

I was Stuck at the Oreillys Auto Parts Parking Lot for an evening and a day with three kids and a…read morelost days wages. Because they sold me a faulty Alternator in March and by last week I was being jumped.from.oapce to place. After getting my mechanic involved. They wouldn't test the Warranty swapped Alternator. Both by the way are made by Ultima. That they use in their online tutorials and endorse. My mechanic was taken aback by their reason for not testing the warranty swap. Which caused the ABS to go out. The engine and transmission to struggle forcing us to stay 1/2 hour From Napa closing. We took out the Warranty swap Alternator. Test it. It failed. I had to buy another Alternator. The Ultima Reman failed. I was sold a faulty AlternTor and.got a dud as a swap! Fraud through and through. If not just by Oreillys, definitely willful onUltimas part. My truck runs! I went to get a refund. I went to the cou terminal showing recipts and invoices of this qho saga. Rather than settling it at the counter, in store . The manager took me out side to say he is not giving me a refund. He passed.me off to his bosses. Knowing full well that whY happened was completely wrong. I am broke. I Owe my Mechanic a lot of money, no wages. Stuck in Wilow till Friday. With 3 kids and little to eat. Don't buy Ultima remains, stick t[ the aisles and what ever is behind the counter is serious risk. The only Star I gave were for The Employee's they were great and I valued their service. Theor floor level manager and Corporate get Zero Stars!

I went back for ice melt. The manager, a black lab, is a super good boy. Yes he is…read more Ok I could have gotten ice melt anywhere, and I did, but I needed to see the dog :)

Incompetent, and not helpful. Thank god two Autozone stores have now opened. I have been using…read moreO'reilly/CSK Auto for 15 years and they have successfully killed that. A battery I bought there failed on me. I brought it back, it tested bad. They assured me it was covered under warranty. They pulled my history, and easily found every part I had bought there, except the battery. It was their brand, had the date stamped on the top, I even remembered the name and description of the guy who sold it to me. All I got was a sorry, and a "can you pull a bank statement to prove you bought it here?". A bank statement? F**k off. Did I mention it happened to be the most expensive battery they sold? Now when I need parts, I have one less place I have to call when looking.

I purchased a set of steel spare rims and tire pressure monitoring system/sensors from their store…read more Staffs were very professional and knowledgeable of their field. After installing my winter tires and mounting the TPMS, the local mechanic discovered that the TPMS will not work. After explaining the situation to one of the staffs at Six Robblees' over the phone, the supervisor immediately coordinated with Big O' Automotive (another great place) and arranged my TPMS replacement at Big Old Automotive free of charge at the next day. I am very satisfied with their service and will have no reservation recommending it to anyone.

First time doing business here resulted in multiple episodes of miscommunication or lack thereof…read moreand a general sense that I as a customer was inconveniencing the staff from something else, with a follow-up message to the corporate office through their website going unanswered. Edit 12/5/2016: Letter to Company President also went unanswered. This place clearly does not want repeat business. First time now also last time.

Price gouging at its finest. Charged $900 for a starter that retails $150-$300. No buyback on the…read morecore, 5 day return policy, 30 day warranty. total ripoff.

Everybody can give you a good promise when you patronize their business. But when it comes to…read morehonoring their waranty, now that's a different story. I purchased a refurbished starter from them and it went bad 2 months later. I went back to them, and got jerked around by their manager. What a shame!

If you want courteous, quick and accurate availability of gently used OEM parts combined with…read moreeconomical pricing then you have the right place to go to! Acquiring the sunroof glass for our 2016 Audi A4 was proving to be a very expensive and drawn out task. The dealer wanted a premium and told me it would take 8-12 weeks to get here! It was February!!! Who has the rest of winter to live without sunroof glass? Called up Northwest Auto Parts and BAAM! Immediate availability at 1/8th the cost. Thank you so much for the help. Thank you for the parts!

From the owner: Northwest Auto Parts is here to serve Alaska's far north automotive needs. We promise…read moreAffordability, Excellent Quality, and Outstanding Service. We ship/deliver to all local shops in Anchorage, Eagle River, Wasilla, Kenai, Fairbanks and the Alaskan Bush Communities. We also ship small items to your door. Our prices are often 50% less than new prices, with Original Engineered & Manufactured (OEM) quality test parts. Our parts are backed by Alaska's best warranty with extended protection available. We are Alaskan recycling since 1955... We're in it for the long haul, just like our auto parts. The quest for an affordable quality part and excellent service started with an idea and ended with Northwest Auto Parts.

I want to give a huge shout-out to Bonnie at Big O Auto Repair…read more She took the time to clearly explain how these warranties actually work--something I wish had been done when I purchased my truck from Dodge Chrysler Jeep on 5th Avenue. Unfortunately, the warranty I was sold there can only be used through their service department, and dealing with them has been an absolute nightmare for even minor repairs. Bonnie stepped in and walked me through everything with patience and professionalism. Because of her, I'm now in the process of canceling that warranty and switching to one that allows me to use Big O exclusively. That peace of mind means everything to me. I've trusted shops like Big O Auto Repair before--my last truck lasted 20 years because I had honest, reliable mechanics who did the job right the first time, never cut corners, and stood behind their work. That kind of trust is hard to find. The team at Big O is exactly that--honest, knowledgeable, and genuinely committed to taking care of both you and your vehicle. I have full confidence that with their help, my current truck will go just as far. If you're looking for a place you can trust with your vehicle, this is it.

Had a great experience at Big O's. My truck kept throwing an engine code that other shops couldn't…read morefigure out. These guys had it diagnosed and fixed right away and I've it's been trouble free for weeks now. Couldn't recommend them more.

This company has helped me multiple times with all my truck needs, employees were kind got my truck…read moredone early. I 100% recommend Total Truck.

got a best top camper shell. leaking in multiple locations after less that 24 hours…read more they Told me they were having trouble stretching the canvas, trying to say how every top is different . I doubt a company is selling a product that come different every single time .. or the Other excuse was " sometimes they come folded in the box differently making it harder to install " i was told one hour, it took nearly 8 hours. After calling and hearing your truck will be ready in 35 mins, I showered up 2 hours later only to wait in the lobby another 50 minutes. Now I have I to go get it uninstalled for a refund, wasting Even more of my time .. what a horrible experience. Pretty sure I see marks on my truck as well, near the install area that weren't there before . I will be video documenting every inch of my truck before putting it in their hands again for another " hour"