Earlier this year, my husband and I found ourselves in the market for cross country skis. A little…read morelate to the game for the season (and perhaps the year with recent shipping delays) the employees at The Ski House were incredibly helpful in our search for gear in time for a February trip to Lake Placid, NY. After striking out at stores throughout Rhode Island, we found ourselves extending our search to Massachusetts and Connecticut. Most stores simply laughed when we mentioned we were looking for two full packages of boots, skis, and poles. The Ski House not only took our inquiry seriously but worked out a viable solution and game plan to help us find everything we were looking for. We worked most of our purchase out over the telephone, saving us precious time, gas, and mileage during our search. The Ski House gathered all of our ski equipment (minus the boots) based on height and weight and held it for us with a small deposit until we could get to the store for pickup. They talked us through the requirements we'd need in a boot and offered several suggestions on where we might be able to locate a couple pairs. With their guidance in mind, we found boots online same day that were compatible with the Alpina skis coming our way. Our excellent experience extended through to purchase. Everyone we encountered in-store was pleasant and knowledgeable. Our skis and bindings were set up in no time, poles measured and tested based on our height, and final purchase handled quickly and efficiently. Thanks to The Ski House, we were able to cruise the trails on our vacation in our new gear not long after!!

Absolute scam . Sold me the wrong size ski boots, claiming they're "supposed to be tight." As a…read morebeginner, I trusted their so-called expertise. Turns out, they were cutting off my circulation after two runs. Three other shops confirmed they screwed up. Wasted $100++ trying to fix their mistake. Went back, and they ADMITTED they sold me the wrong size--then refused to do anything about it. No refund, no exchange, just pathetic and was told" buy new ones." Now I'm out hundreds of dollars with boots I can't wear. Incompetent, dishonest, and a complete waste of time. Avoid this place at all costs.

Staff and owners are super friendly. My son made a bundle on his gently used sports equipment…read more Thank you!

From the owner: We specialize in New and Pre-owned sports equipment and are a sports consignment store. We also…read morespecialize in services like skate sharpening, lacrosse stick stringing, glove lacing, & golf club re-gripping. We use sales from donated equipment to make charitable contributions to local youth sports programs.

After visiting VSS I felt fully satisfied with my new gear and confident that I was going to have a…read moregreat ski season. Their team made sure my boots were comfortable and fit just right. They were all very knowledgeable, kind, and caring. After getting my boots and skis fitted they even helped me chose a jacket that was bet for me. To mean this seemed like a great business and worth any wait! I will definitely come back and recommend to all!

I just left this shop after spending about 1.5 hours working with Greg on a new pair of boots. I…read morecan't say enough good things about this experience. After measuring my feet he brought out at least 6 pairs of boots from an assortment of companies. He explained the features of each one and his goal was to find me the perfect fitting boot no matter how long it took. I was very impressed and would recommend this shop to anyone looking for anything ski related.

Awesome surf and skate store on main Street in Hyannis. Huge inventory of skate, surf and…read moresnowboarding equipment. Decent prices. Helpful, friendly employees. Downstairs area for used stuff. Huge place. Fun place to shop. Jewelry, bags, stickers, shoes, socks, surfing and windsurfing equipment. Awesome place.

This place is great! It's pretty much the only place I buy my snowboarding gear. Over the course of…read morea few years I bought my bindings, my Arbor A-Frame, my Burton Jacket, and my boots. They've always been extremely helpful -- even when I was obviously just getting started a few years ago. Their prices are on point too, and around the holidays they usually have some sort of sale going on. I always stop by when I visit my parents on the Cape, love this place.

Great shop knowledgeable and helpful staff. Owner is the best…read more Will buy at no other shop!

Excellent service. Purchased a set of skis and also rented skis. They are knowledgeable and took…read moretime to answer my questions even when it was a busy sale weekend.

Super friendly knowledgeable staff, they really take the time to make sure you understand how to…read moreuse and care for the equipment properly. I left feeling more confident. 100% recommend

Best place to find affordable gear for u or whoever needs it. Awesome location and even better…read morestaff on site.

I had a great experience...until I left and realized that the wrong model of bike had been…read morepurchased. I wanted one that had certain features included, and the model ordered didn't have any of them. When I called for assistance, I was told all of the "add ons" I wanted could be purchased once they knew I actually liked the bike. This was confusing to me, and felt very dismissive. I didn't want to wait weeks for a bike to come in, bring it home, and then wait weeks for fenders and other parts to come in before I could really ride it the way I wanted to. I'm not sure if they didn't know (or want to admit) that they had ordered the wrong model, or if there was something more icky going on...but with the size of purchase...I no longer felt comfortable. I canceled my order and went elsewhere.

Selection of in stock inventory is in NO WAY representative of the website. Unless you are open to…read moreswitching things up, the IT guy in TX has no clue what is in stock. In their defense, the manager substituted a comparable item at the same price. P.S. expect little or no input to a gear purchase on alpine unless you are working with the manager..and avoid the whole board side. The staff has a serious tude.

Best ski shop in New England. Hands down. Superior customer service, selection, and tuning. Amazing…read morestaff.

if these guys can't fit you into the right gear/ski's, nobody can. I've bought myself , my wife,…read moreson and grand children skis and they've all been fitted correctly for years. Answer any questions they have about your abilities and they will put you into the right product at the right price. Cheers goes to the entire organization. Lakeville, MA

This place is amazing! I came in here recently to buy my first set of skis and boots, and as a…read morenovice skier, I was worried of being upsold. The staff couldn't have been nicer and happily answered all of my questions. They didn't pressure me at all and spent a ton of time working with me to find the perfect gear. I got an incredible deal on boots and skis with the summer mark downs. Shout out Dave for his time and attention! Highly recommend!!!

Had a scheduled ski boot appointment and Stu was the best! He patiently spent almost two hours…read morehelping me find the best fit. As a beginner, I didn't know what I was looking for but Stu had great tips, customer service, and kindness. He was so thorough and thoughtful that he even made sure my poles matched my skis! Thank you so much, Stu!

This is our spot for all our tennis needs. Racquets, grips, grip wrap, TENNIS BALLS, strings,…read morestringing, sneakers, and customer service.

Questionable selection, no values. Great service, with personalized attention for years. Real…read morefamily affair.