we bought two ebikes this September and couldn't be happier. my bike wasn't in stock but I ordered…read moreit online and had it shipped to his shop. he put it together and we picked it up about 3 - 4 days from initial order. we love our Aventon bikes! Fran, Middletown RI

I STRONGLY recommend thinking twice before giving Gregg Woodworth at Canal Cruisers Bicycles in…read moreBuzzards Bay your money. We made that mistake. On March 15, we paid Gregg more than $5,000 IN FULL for two e-bikes and accessories. We watched him place the order and were told we'd have our bikes in approximately two weeks. Two weeks came and went. Then began nearly two months of chasing Gregg for answers. Gregg didn't keep us informed--we had to keep contacting HIM. We heard about delays, a new warehouse, Gregg being in Los Angeles, one bike supposedly being ready while the other was still in a box, missing accessories and one changing timeline after another. Frankly, after a while, we stopped knowing what to believe. What bothered us almost as much as not receiving the bikes was the way we were treated as customers who had already handed this business more than $5,000. There seemed to be no sense of urgency, no meaningful effort to keep us informed and very little accountability when another promised date came and went. Finally, on May 5, Gregg told me IN WRITING that rather than guarantee something he couldn't deliver, he would be happy to refund our purchase. Great. At least the nightmare was over. Except it wasn't. GREGG NEVER ISSUED THE REFUND. For me, that tells you everything you need to know about our experience with this business. Gregg had our $5,000+. We had NO BIKES. He had agreed IN WRITING to give us our money back. Yet he STILL didn't return it. At that point, we weren't waiting for bicycles anymore. We were fighting to get our own money back. We had to file a credit card dispute and provide months of texts, call history, our receipt and a detailed chronology documenting what had happened. Meanwhile, our riding season was disappearing. We finally bought two e-bikes from another dealer WHILE THE $5,000+ CANAL CRUISERS CHARGE WAS STILL IN DISPUTE because we weren't willing to let this experience cost us the entire riding season too. And what happened with the other dealer? They asked for a $100 deposit. Our bikes arrived TWO WEEKS later. We paid the balance when they arrived and took our bikes home. Imagine that. No chasing. No months of excuses. No paying $5,000+ in advance. No fighting to get our money back. Just a dealer doing what they said they would do. It ultimately took nearly FIVE MONTHS from the day we handed Gregg our money until we finally got it back--and it wasn't Gregg who returned it. Our CREDIT CARD COMPANY ruled in our favor and returned our money after we successfully disputed the charge. Buying two e-bikes was supposed to be FUN. We thought we'd order them in March, have them two weeks later and enjoy riding them. Instead, dealing with Gregg Woodworth and Canal Cruisers turned a fun purchase into months of frustration, aggravation and stress. More than $5,000 paid in full. No bikes. Refund promised in writing. No refund. Months spent fighting to recover our money. THE WORST PURCHASING EXPERIENCE WE HAVE EVER HAD. I would never give Gregg Woodworth or Canal Cruisers Bicycles my business again.

I went kayaking today with a wonderful group of people and 2 professional guides. They provide…read morelife vests, kayaks & paddles. It was so gorgeous and we ended up at the ocean. I highly recommend them. They are friendly and very knowledgeable, as well as helpful.

We rented from Rideaway to bike the Cape Cod Canal. Had no idea what we were getting into, and…read moremostly made the reservation to mix it up and get in some exercise, but it ended being a highlight of our vacation. The canal bike path is beautiful - peaceful, pristine, and not crowded. It was challenging for us to go the full 13 miles up and back (we aren't experienced cyclists so it took about 2 hours), but we only had to stop a couple times. The staff at Rideaway were very helpful at getting us onto the right size bikes and explaining the route - highly recommend!

Had a great lesson/tour with Amy this morning. Stand up paddle boarding has been on my bucket list…read more Very easy to book. I just said where we were going to be and our experience level. Amy is very knowledgeable and helpful.

Great experience both times we went paddle boarding and Amy is always so amazing!!! So fun!read more

Went to this shop because the other nearby shop closed down. I have had 4 tires mounted, shocks…read morerebuilt and carb cleaned all at decent prices. They are straight shooters and don't try and rip you off with BS stuff. I will bring all always my bikes here.

I called this place based on a recommendation from my mechanic, and highly regretted doing so. I…read morecalled to ask them about doing a rebuild on my ATV. I spoke with a Chris, and asked him about doing the rebuild. He said sure but that he would be busy over the next couple days. So I asked if I waited a week and brought it down then would he be able to work on it. He confirmed that he could, and I set up a drop off time. I show up at the drop off time and walk into the shop. I wasn't sure if I was at a business or the mall, as it seemed to just be a hangout for 15 year old kids. I asked to speak to Chris and told him who I was, and he had no idea who I was or even remembered our conversation about my ATV. I was weary about leaving it with him now, but I did so based on the recommendation I was given in the first place to go there. I asked for a time frame and was told "a week or so". I gave him a $100 deposit to begin the work. A week goes by and I hear nothing. I call and leave a voicemail, and get no response. Two weeks go by, no calls. I call and leave another voicemail. Three weeks now and no call. I call repeatedly for a few days until I get an answer, and finally Chris answers the phone, and he says he just started pulling the ATV apart. I asked him why just now since I made the appointment for him to work on it 3 weeks ago. The only answer I received was that "something came up". He tells me he is going to need a few more days. Another week goes by, no call. I call them, and Chris answers the phone, and he puts the phone down, and I can hear him and another guy talking to each other in the background saying, "you tell him, I'm not going to tell him". He finally gets back on the phone and tells me they have done nothing further with the ATV. Since there is nothing I can do but be perplexed at the extreme unprofessional nature of this "business", I tell him I will be there tomorrow to pick up my ATV. No apology, just an "ok" followed by a click of the phone. To top it all off, I have to drive a half hour down to pick up my ATV, and it's now dissected and given back to me in boxes. I get my ATV, boxes of random parts, and $100 deposit, and then a week later, I get a call saying that they forgot to give me a part. So now I have to drive back down there again due to their incredible incompetence. This place takes the cake for not having any clue on what they are doing. Do yourself a favor and take your motorsports to a qualified reputable shop and skip right over these kids.

I'll start off with the good: they were very nice *before* we rented the bikes. We had a…read moremiscommunication and headed up to Ipswich on Memorial Day, but they turned out to be closed (only the Boston location was open). Because of the misunderstanding they offered us a 50% discount for the future, which we were excited to use. We planned another trip up and when I called, Steve advised me to book the reservation and he'd apply the discount afterwards. We rented 2 e-bikes for $200, and had a nice day riding around the north shore. At the time we picked them up, Steve mentioned that he owed us the discount. We dropped them off at the end of the day and everything seemed good. Unfortunately it was never applied I've heard zilch from Steve since then. I've emailed multiple times about it and gotten no response. At this point it's been a month. Presumably since we've paid he just doesn't care? In the end, we had been willing to pay full price the first time around, but it's really disappointing to get a bait-and-switch like this.

Visited this place in October with a coworker we both bought Segway scooters for our commute to…read morework. My coworker took his right on the spot. Mine wasn't ready. I was told to come back tomorrow. I tried calling the next day, but nobody answered the phone so I showed up they didn't remember me. I told him I had purchased a scooter yesterday with my coworker, and then they went to look for it and they said it still wasn't ready and they needed to charge it . I came back the following day called again. No answer showed up didn't know who I was again reminded him an went to get my scooter ready for me to take one problem, though there was no charger with the brand new scooter. He could not find it. So he gave me a charger from behind the counter fast forward to today, May 5, 2026. I tried calling again no answer so I drove in. Doors were locked. Lights are on went to the front and back entrance. No sign of anyone one last check I see the guy who sold me the scooter in the window. I motion to him to come over. He comes over. he lets me in. I tell him about my scooter, he tells me to bring it in. I told him the back brake is no longer working, and my rear tire was making a grinding noise. He told me I could leave it to fill out my information before leaving. I asked him when he thought somebody would be able to take a look at it and he told me about a month. He stated the technician wasn't in today and that they had a backlog of scooters that needed to be repaired, which he pointed to in the corner and then told me there was multiple down in the basement of the same model. I told him that wasn't an option for me to wait over a month and that the scooter is still under warranty for another five months he tried to refer me to a scooter shop in Cambridge, which I live nowhere near and not paying for something that was under warranty. I then asked him what to do and he told me to call Segway the scooter company. And then again referred me to the scooter shop in Cambridge, which I had to reiterate that was not an option and I am not paying for something that is still under warranty. I asked him for Segway's number which he told me he did not have and to "Google it". My only dealings with this place twice have not been good and not the best customer service to say the least. Scooters were $1100 with tax and are under warranty for another five months and they are telling me I have to wait over a month to even get it looked at. Unacceptable!

SO MUCH FUN!! I WANT ONE!…read more Pros: -These bikes go fast! They have power settings 1 through 6, and on a 1 (lowest power output) we could get our bikes up to 21mph. -At first, I was worried I'd feel unsafe or out of control, but once we got on the many large, paved bike paths on the island, it became second nature. Bring a helmet and you'll be fine! -Easy online reservation system. -Location is close to the ferry dock, so it was easy to hop off the boat and right onto our bikes. Meh: -One of the male staff members was a bit out of it, and a little chauvinist. -It was like $175 to rent two electric bikes for an entire day. I thought that was expensive, but when the day was said and done, I think it was worth the money. (These bikes are like $3,000 to purchase, so $175 for a day isn't that unreasonable I suppose)

Unmaintained bikes and slow service…read more It took 45 min to pick up 2 bikes and a trailer. The person helping us forgot to give us the second bike. Then, their bikes are unmaintained. The first bike had a broken gear shifter. The second bike they served us had a broken seat, to which they replaced the seat with a seat that had the cover cracked. Finally the trailer had a flat tire which we didn't discover until after we bikes a few miles. The guy also "cleaned" the trailer with a leaf blower. Kind of genius but not really the clean we were looking for. Also note the sign says "Martha's Vineyard bikes" so you may miss it if looking for Pedago

This place has all the clothing and boots we wanted and cheaper than Amazon!…read more Austin I believe was the gentleman's name who helped me. He was so kind and brought me out every single option for a new buff for some extra masks for me. I can't say everyone is friendly or willing to help. But those who do like Austin and John go above and beyond.

awful customer service. and very high prices. not to mention they fail to honor their OWN return…read morepolicy. spend your money elsewhere!

We went on the Kayak The Creek Nature Tour in East Sandwich. It was a perfect trip for beginning…read morekayakers! Kyle, our guide was great!

Rideaway Adventures - Mashpee, Cape Cod Boomsauce Score: BS +++ (Amazing location! now that's…read moreboomsauce!) Tried booking through TripAdvisor--bit funky. So I went straight to the source and connected with Mike Morrison, who was not only professional and honest, but genuinely invested in making our family kayak dream happen. He even dropped a discount code like a true Cape Cod MVP. The experience? Unreal. We paddled out to a private beach only accessible by boat--and it was to die for. Calm waters, untouched shoreline, and the kind of peace that makes you forget your inbox exists. I still can't believe people get to do this regularly. It was truly memorable, and Rideaway made it seamless. They also offer sunset tours and paddle board rentals, which we're already eyeing for next time. The staff? Mostly young, but super informative, professional, and full of good vibes. Rideaway doesn't just rent gear--they curate moments. Boomsauce Scale B- basura (trash) BS basic (come on! Try harder) BS + better (Yo! That's better) BS ++ best (alright! Alright! Alrightttt!) BS +++ Amazing location! now that's boomsauce!