AMAZING COMPANY! Customer service was great, the tech was so friendly and quick. Other lock smiths were quoting $300-350 to replace a cylinder lock for our business, Bobs replaced the lock and gave us 4 keys for $150!! Highly recommend you call them for your lock needs before calling anyone else! read more

After having tried all the kiosks at local hardware stores with no luck, I finally decided to try a locksmith. I just had an office door key and file cabinet key copied, but apparently they are weird keys. Both guys working inside were really friendly and knowledgeable. I had no idea there were so many types of keys. It took maybe 10 minutes total and I was on my way with both keys. Just safe yourself some time, skip the kiosks and head straight here. Sounds like they also have a discount for active police and military. read more

Bob's Master Safe & Lock - Keys & Locksmiths Near Me - Indianapolis, Indiana

Had a small safe I needed to get into. Brought it to them and they opened it and made a key for it $10. Super helpful people! read more

Bob's Master Safe & Lock - Card of very helpful employee! - Keys & Locksmiths Near Me - Indianapolis, Indiana

Good old fashioned locksmith if you hate going to the back of a hardware store or using a machine at a big box retailer! This place is so freaking old school its charming! They have a bunch of old safes in the front for purchase, and they have a massive counter that houses every blank imaginable. I think "Bob" himself cuts my keys, for which I've brought everything from home keys to motorcycle keys from my Triumph to keys for my 1965 Mustang. They literally do everything! read more

Bob's Master Safe & Lock - They got every blank imagineable! - Keys & Locksmiths Near Me - Indianapolis, Indiana

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friendly, knowledgeable, quick, affordable. couldn't ask for a better experience--used them to copy a really ol

I needed to get an extra key for my Honda CRV. I called and they told me it would be a couple of days to get the blank in, Three days later I got a phone call telling me my key was ready and overall they made a great key that worked exactly as the factory one. It only took about 20 minutes. I would highly recommend these guys. read more

We purchased a home with countless doors and keys; one of their technicians fixed all of the locks to work from two keys - one for doors and one for screen/storm doors. This is a great convenience for us! They were very efficient and professional! They also make new vehicle fobs much cheaper than dealerships. read more

Friendly and efficient! I will be back! Needed a few extra keys for my car. Staff was knowledgeable. Love supporting small family business. read more

The inside was cold and nice, it was decorated well. It didn't even took that long it at least took him like 2 mins to copy a key, and he was very nice, very very cheap price. read more

Doorknob/lock stopped working. Took it to them. Ended up selling me a new set with the same lock and only $29! If I'd gone to big box, would have paid more just for set and then I would have the nhad to pay $20 more to have it rekeyed! read more

Both my car fobs were broken, they made me a new key and programed the fob to the car, it was 1/3 of the price of the dealer. They were wonderful and everyone I talked with was so helpful. My new key works great!!! read more

Was glad to find a storefront locksmith. The staff was not only friendly they were very accommodating. The keys that they could duplicate they made while I waited for a reasonable price. The keys work fine in the locks for which they are made. The keys that they couldn't make they provided me a telephone number of a company that could. The shop is the building on the left in the back behind the house at the front of the property. There is plenty of parking for customers. I couldn't be more satisfied with my experience. I would use them again and recommend to a friend. read more

Chris and his father (Mike I beleive) are hands down the best in town! I highly recommend Bob's for any and all of your lock and key needs! Brad Davis read more

Best price in town. Good service and good people. No need to go anywhere else. The owners dad Bob was a good man as is his son

We lost one of our key fobs to our Acura while on vacation in April, 2023. Called my Acura dealership and the replacement would be over $900. Apparently, it's pricy, hard to obtain and takes quit a bit of time to program. I decided to try Bob's Master Safe & Lock. One quarter of the price!! It was challenging to acquire and a long, hot process to install, but Tim kept on it until it's in and working great today! Thank you, Tim! read more

I went in to the shop rather than calling because I wanted to show them a picture of my problem, a double lock and missing key that I needed removed. I wanted to make sure they could help me before I had someone come out. The gentleman behind the counter explained how I could do the work myself and brought out a key cylinder so that I could get a better idea of what I needed to do. I went home and my husband and I did it. No money spent. The man at Bob's also gave me some great advice on which replacement lock to get to avoid future problems. I have had keys made at Bob's before and they have always been fast, friendly and affordable but this visit made my day. read more

Need a key copied. Came in and as was severe fast. The man was a real pro you could tell, made a copy in what seemed less than a minute! Was crazy. And it was only a few bucks. I thought it was gonna cost a lot more than that. Couldn't be happier. I'll be back to buy locks here when I need to. read more

Needed auto key made and programmed at my house.. Bobs was the cheapest I found.. Arrived on time.. Friendly technician.. A OK

For a cost about 1/3 of what the dealership wanted, I received a cut and properly programmed key for the used Tacoma I bought. Once they received the blank from their supplier, it took them maybe 10 minutes to cut it and program it. I got exactly what I was promised and the price never changed. I highly recommend Bob's Master Safe & Lock. FYI-I used the one on 96th street. read more

The new place is great. They fixed me up with extra heavy duty locks and keyed them all the same for me fast . Lowe's totally messed this up , none of the keys worked properly , I had to take them all back Bob knows his stuff read more

Business would not take my call. Promised to call back and never did. I called again and the same thing happened. Then the person answering claimed to be in a bank--probably depositing the fees from customers ripped off. I called again and a text for "security" was requested. Again, no response. I called again--again no office same rude dude saying we're coming but not when. I finally told them I wanted no part of their terrible service. One of the worst experiences I have ever had. Don't make my mistake. read more

After wasting time at 2 box stores trying to get a key cut for my Xterra, I tried Bob's and found it to be the shiznik. It was one of those LOCAL VICTORIES where they had my key blank, and didn't gouge me for a replacement. Four bucks. That's it. I bought a spare for my wife because it was so cheap! Thanks Bob and Mike! read more

I bought a used camper, one set of keys. Went to a couple camper stores who told me I would have to order the blanks from Jayco and have a locksmith cut them. JEEZE, that can't be right! The closest locksmith to my campground happens to be Bob's so I stop in and tell them what I was told. They look around for a few minutes and come up with the three keys that I needed, cut them and was out the door in 15 minutes. These keys are not like regular keys. They have very fine cuts so I was thrilled when I got back to the camper and all of the duplicates worked just like the originals. read more

Love this place. My 2000 Toyota Corolla key was broken inside the ignition. Luckily the key was broken from top, so bottom part was ok. So I called different places for making duplicate key out of broken. Some places quote me very high prices. Luckily I found this place online and went to store this morning. It was an older gentleman, who took the broken piece of my car key and make a duplicate one for only $3. We weren't sure whether it's gonna work or not. But guess what, it worked without any problem. Thanks guys for your efforts. Really appreciate and god bless you. Surely recommend this place whoever has lock related issues.... read more

Amazing customer service! I stopped in after trying two chain hardware stores to make some duplicate keys with no success. Luckily Bob's had a blank for both keys I needed. The service was friendly and quick and the price was extremely reasonable. I will come here in the future to get all of my keys made. read more

Josh helped me with some rekeying on a home, he really went the extra mile to make sure everything was perfect. It meant a lot and helped relieve a really stressful situation. It's great to feel like you can trust a vendor rather than feel on guard all the time. I highly recommend Bob's and would use them anytime I need services again. Very professional, experts in their field, and take pride in their work. It was really easy to coordinate an appointment and even allowed me to text message while I was on a flight for an unexpected reschedule. Thank you! read more

Bob's Locks does a great job. I recommend the highly! They arrived at our house within an hour of our call. The deadbolt lick was fixed within 30 minutes. Great experience overall. read more

If i could give them more than 5 stars I would. Have been trying for some time to get duplicate keys made for a 20 year old security door. Other companies said it couldn't be done as no blanks to match, needed to be re-keyed or replaced at a significant cost. Found this company on the web and decided to drive from the far west side on a chance. Staff were so friendly. Scrounged around and found a blank he thought would work (no numbers on original). Had 3 keys made and it was only $12!! He even offered a return policy if I got home and they didn't work. Just tried them and they work more smoothly than the original!!! Can't thank them enough! read more

What a way to welcome someone to town. Called to give them business with rekeying locks because of a crazy real estate transaction where no keys were delivered and they tell me "No, need to have your name shown on the county website as property owner." Told person on the phone that the section he is referring to is only updated once a year based on what the county official told me on the phone but still didn't care. I also offered legal documents that are notarized and from the closing to prove I am the owner but no go. Lastly, told him that the county official is more than happy to verify if he calls the number shown on that website. He said, "I don't have time to do that." Picking up the phone to make that simple call to help a customer and he wasn't even willing to do that for business. Wow. Customer service and focus is a ZERO! I will be sure to never refer anyone here. read more

Have used them several times. Not always punctual but they always have the right parts on their truck. Thanks again! We will continue to use your company. read more

I have a classic Mustang and needed some new keys made. I bought the period correct key blanks and took the to Bob's. They told me that they would not cut the keys because they didn't know what kind of metal they were and it might damage their equipment. I told them that I bought them from a Mustang parts store that specializes in original equipment and they were just key blanks and not some exotic metal. Still wouldn't do it and told me no locksmith would cut keys with the key blanks I had, Called another locksmith, got the keys cut using my key blanks in about 2 minutes.Only charged me $4. If I need any other locksmith services I know where to go and it will NOT be Bob's. read more

We have used Bob's Lock's for 20+ years and never have I been treated so poorly. The original owner is probably turning over in his grave!! They have managed to loose not one but two control keys to our buildings all while charging us to replace all the cores in order for them to have a control key. I asked the last time (2014) if I could keep the control key and was told no. Today when I questioned the serviceman about the control key he got very irritated with me and told me to call dispatch. After explaining to the representative of Bob's Lock's what had happened he informed me there was nothing they could do because they never had the control key. I ask if I would have to pay again to have new cores installed by them and he said no because he wasn't going to do that. I asked why not and he said he just wasn't going to do that. The best part of today's little interaction is how he then stated he was going above and beyond by doing me a favor for not charging us the $55 fee to repair a broken lock today. All while blaming his company's negligence on us. My question is why are you so quick to give us free service if your company did nothing wrong? Today's service was for a broken lock and I do feel I should pay for the repair. My concern is about having to pay again for new cores in all three of our buildings in order to have a control key. read more