125 gallon SPS & LPS reef system with fish…read more I had an emergency tank removal and long term livestock storage (3-6 months) request October 2019. Then COVID happened... I understand the lag with the reinstallation, establishment and acclimation, thats a nonissue. However, I was assured my tank would be transported and quarantined appropriately and healthily...that was not the case! Chris was very friendly, accommodating and helpful with the $3400 project of relocating and storing my tank. It WAS dingy, but it was still a healthy ecosystem! Every time, he showed up ~around~ the agreed time, and seemed frazzled and rushed; I do understand and appreciate fast paced work. Mind you, he was careless with my respawned-dead-coral and my coral-bearing live rock. See the pics below. He broke most of the REAL coral pieces I had and "lost" or killed the rest. What I had respawned was OBVIOUSLY left in the can for months on a patio. Killing everything! I was told it would be taken care of...not the case! After months of waiting (due to the shutdown) we scheduled a setup and he provided the water (brackish at best, 1.016) and "dead rock" and a fraction of, my coral, but not the valuable branch and stag horn coral pieces I had previously. Nor MY fish, or colonies... he did offers a few condolence fish and cheap--cheap corals (lacking color to this day) and a sob story about how he had a "bad order" that killed everything of mine and most of his tank as well. Most of what he brought died within 72 hours... All the while, I was told my tank would be quarantined for the health of both systems...definitely not the case! After a few months of establishment with my "dead rock" and my own cleanings and water changes he calls to bring my livestock back and do a cleaning and a water change. I was appreciative but nervous, to say the least, as I had already put new animals in. However, he WAS gracious enough to use my test kit to check my basic water parameters. Ammonia, PH and nitrites (a 5 minute job I usually do myself) and add a bucket of his water, due to evap...which raised my salinity from 37 to 40. It took another 6 1/2 months to find another 3.5" porcupine puffer, a yellow tang, that died after a few weeks, and a blue tang that actually survived, after the second try... Previously, I had an 8" porcupine pufferfish that was VERY happy, not finicky and non-aggressive. He had a personality and, believe it or not, learned tricks! They're one of the smartest fish in the ocean. Yet, in return, I got an aggressive (wild) baby that wont eat when fed. He likes my inverts more. I've lost stars, coral, hermits, emerald, crabs and even cleaner shrimp... After all this, I talked to him about just having my tank back, nothing more, nothing less. Yet, in a seemingly childish response he brought me a dozen 'low-grade' corals, I didn't have before, didn't want, and didn't need and refused to take them back in a effort to quell my disdain. He reluctantly agreed to a ~one week warranty on everything he delivered but when I told him all but two them were dead within days, forcing me to do a 50% water change, he shrugged it off. Leaving me with a bland polyp colony and a dying hairy mushroom. He WAS, however, helpful with having my acrylic tank buffed to a 'minimum' standard which was appreciated. Im still missing pieces...

After a minor flood in my home, I needed to get my 180-gallon freshwater aquarium moved so new…read moreflooring could be installed. I did some research, requested price quotes, and finally settled on Chris at LotsaFishies because he had good reviews, was extremely responsive, and affordable. Chris was great at providing invoices promptly so I could coordinate with my insurance company for payment. The initial plan was to move the tank to another room in my home, then return it to the original location after the flooring was installed. In the midst of repairs, we purchased a new home. Chris was very flexible with the changing timeline and scope of work. He partnered with me to coordinate a schedule that worked to move the tank after closing escrow on the new home but quick enough to not delay the repairs on our existing home. Both moves were done quickly at the agreed-upon time without any issues. I would recommend Chris and LotsaFishies for any of your aquarium needs.

Great service and great prices. My filter in my pond was not working and needed work. I'm very…read morepleased with this company and my pond is on its way to looking clear again. Would recommend this place for sure!

Live Water Aquariums Transformed My San Diego Koi Pond - Absolutely Awesome Service!…read moreI can't say enough good things about Live Water Aquariums! They recently came out to my home in sunny San Diego for a full pond tune-up on my backyard koi setup, and wow--what a difference. The owner Mark himself showed up right on time, rolled up his sleeves, and dove right in (pun intended). He inspected everything from the filtration system to the water chemistry, cleared out some stubborn algae buildup, and even balanced the pH levels on the spot--our San Diego hard water can be tricky, but he nailed it without a hitch. My koi are swimming happier than ever, and the water is crystal clear, just like the Pacific on a good day. What's even better is that we signed up for their monthly maintenance plan on the spot. For a reasonable fee, they handle all the routine stuff--skimming debris, checking the pump and UV sterilizer, adding those beneficial bacteria to keep things eco-balanced, and monitoring ammonia/nitrite levels so I don't have to stress. No more weekend warrior sessions for me; I can just kick back in my backyard and enjoy the show. The guy is genuinely awesome--super knowledgeable, friendly, and treats your pond like it's his own. He shared tips on winterizing for our mild SoCal climate (like insulating the heater lines come December) and even recommended some hardy water lilies that thrive here. If you're in the San Diego area and need pro help for your pond or aquarium, Live Water Aquariums is the real deal. They've got my lifelong business. 10/10, would recommend to every fish-loving neighbor!

Such a great experience when we walked into the store! They had a great selection of fish and…read morecorals. Ethan was super helpful and informative. He helped me with all my questions since I just recently started my first saltwater aquarium. This store is a bit further for me but definitely worth the drive for the customer service, care, and quality you will find here!

The service is over the top. I met the owner yesterday and he was willing to spend time and answer…read morequestions as all the people on staff. If you have time check out their YouTube channel and online sales as well. Great store

5 Star Aquariums really does earn their 5 STARS!! My…read moreaquarium was in such bad shape, the water where I live is extremely hard and fish just kept dying! I had given up on my tank ever sustaining fish and looking beautiful. Shane at 5 Star Aquariums came to my home and cleaned out the tank, filled it with proper water and brought everything else with him too! Gravel and lots of decorations to choose from. My tank looks so beautiful now and I am looking forward to getting some fish again. Thank you Shane!!

Always helpful!!! I was in a pinch for ro water after trying to go to our local store said open so…read morewe went in and they were actually closed. With no notice on the door.

I am running an online retail Pet Supplies store and have been a customer of Pet Wholesale USA for…read morea few years. As of approximately August of 2024 their inventory got gradually reduced. At approximately the same time they have stopped picking up the phone and even removed it from their web-site as contact number. Inventory kept being gradually reduced. To a point of 120 items in stock vs few thousands earlier this year. The last order I have placed with them was Friday 10/25. The next thing I know is their web-site is gone on Monday 10/28/2024. No communication whatsoever. Emails (as the only last way of communication) left unanswered. Web site went down so the faith of my last order remained unknown until I decided to click "order status" in the original order confirmation email. That took me to the page (probably somehow stuck in cache. Thank god!) which told me "Your order is cancelled". Some kind of warning would be nice. But no. My customer is waiting for it. Who cares?! Not their problem, right? I understand the times could be tough. I understand the business could thrive or go belly up. But cutting the communication and leaving your customers high and dry with no prior warning is VERY UNPROFESSIONAL. Especially in a dropshipping business when your customers have customers of their own and their business is relying on you to ship the order on time. That's just despicable. P.S. Guess what - they had the audacity to charge me for the last (cancelled) order on 10/25/2024. As of 10/30/2024 no credit back was posted. That would be something I will have to discuss with my credit card.

I have a great customer service agent Heidi. She always goes above and beyond for us. What ever the…read moreissue that comes she is on top of it. Great Job Heidi as always. Andrew

We enjoyed our visit here very much. Beautiful koi and an incredible atmosphere and design. Little…read morekoi wonderland. Even tho the family had other really important things going on, they took care of us and took the time to make us feel welcome. Thank you!

This is a family-owned business that I've done business with for 20 years. They built and remodeled…read moreand maintained several ponds for me. I've bought many fish from them. They've been there for me when something mechanical needed work. And they've cared for my koi when one would need help. At the yearly koi show in Del Mar, my koi from Koiland took many first placements in their classes. A visit to their ponds is a relaxing experience. They're very happy to discuss the points about any of the fish you might be interested in. A few years ago I sold my property with the koi ponds and needed to rehome my koi. James of Koiland accepted back my koi. I knew they'd be in good hands with them. As sad as I was that I had to give them up, I was relieved that Koiland had them. They're a wonderful family with beautiful koi.

I've been a little hesitant with services on my 187G mixed reef, but decided to reach out to a few…read morecompanies and came across Jason of Js. Aquatics. I'm so glad I did. He cleaned my tank with efficiency, was very thorough. Prices are extremely reasonable.

Stopped in here while in the area for the swap meet at Drum Flip & took a look around. I had an…read moreiguana & geckos in the past & loved them so seeing the ones here brought me smiles. Cool shop. Lots of pets to choose from & supplies for your pets.

I've visited Beast Pets Vista multiple times and have always been impressed by their expertise and…read moreservice. This reptile, amphibian, and invertebrate specialty store is veteran-owned, run by Steve, and has become a trusted spot for exotic pet enthusiasts. What really stands out is the customer service, welcoming, patient, and genuinely invested in the well-being of both the animals and the customers. The store offers a wide variety of reptiles, amphibians, spiders, invertebrates, feeders, and even custom substrates for isopod and millipede care. It's also very clean, organized, and well-stocked. Everything from tanks to supplies is neatly laid out, making shopping straightforward and enjoyable. They offer competitive prices and great value, working directly with breeders and feeder suppliers. Bottom line, Beast Pets Vista has expert staff, well-maintained stock, fair pricing, and unbeatable customer care. Whether you need feeders, a new pet, habitat setup advice, or niche invertebrate supplies, this place checks every box. Beast Pets Vista is located in a small shopping center not too far from the Post Office and right next to Banana Dang.