Bob&#x27;s Auto Repair

I've been a customer here for 30 years, Yes, I don't always " Like" what they are telling me about…read moremy bill... but I know they are honest and the work will be done well- sometimes it takes them a while to get your car done, but that is a testament to the care and concern that they put into their work .

Was told to bring car at 8 am for tires. Said be done about 4 hours, called at 2:30 and they only…read morehad 2 tires done. It's 4:30 and still no word. Poor customer service

North Troy Auto

3.0

Honesty. This is the thing that worries me most about needing mechanical work done on my car and…read moretaking it someplace new. It would be so easy for a mechanic to fix something that doesn't need fixed and add hundreds to the bill. I know it's happened To me before, and I know it happens to way too many people out there. I've been to Webster's twice. Both times I was pleasantly surprised with just how honest this place is. I decided after my last experience, I owed the shop a review....so here goes. Last weekend, My car was overheating, and I couldn't figure out why. Long story. Old car. Anyhow, I had it towed to Webster's with a request for an estimate and crossed my fingers. The owner Jerry called a few hours later and told me my car had two plastic elbows that needed replaced. He also suggested swapping out the belt, but it wasn't a must. Total bill with labor, $275. Could have thrown in a water pump. Could have suggested a hose or two. Could have told me my radiator was shot. Could have added an extra hour to the labor or 20% to the parts. Could have told me a lot of different things were wrong and easily made that bill creep over $350. Heck, $500 would haven't been hard to hit. He didn't. My car needed some new elbows and a belt, and that's what I got. That's the other part of this story. Webster is a local private auto center owned and operated by a seasoned and very knowledgeable mechanic. It's not a bunch of 20 yr olds working at a chain with marked-up low-end parts in matching corporate uniforms. This guy knows his stuff. His shop isn't shiny. His shop doesn't have glass walls, tires stacked all over, and a TV strapped to the wall. It's not on a prime downtown corner across from a coffee shop chain. It's the kind of shop I used to go to with my dad when I was a kid. It's the kind of shop I hope to find anytime I move to a new town. So here's my two cents. Copy the name, phone number and address in your contact list. Save it as "auto mechanic" When you need your car fixed (and we all eventually do), you'll have it handy. You'll be happy you did. Honesty and knowledge. An extremely rare combination that's a pleasure to share when found. If you go in, tell Jerry the guy in the old red Pontiac says hello.

My father in-law sold his 2005 HHR to a person in Troy. After 5 months Jerry told her she needed…read morenew tires. The tires on the car was a mismatched set, different manufactures and wear patterns. My father in-law would never of had installed tires like that. The only way that those tires were on the car would be if Jerry put them on when the car was in on a previous visit. Jerry installed new tires. When the car was brought in 8 months and 18000 miles later Jerry said that the tires were bald and needed to be replaced. The only way these tires could be bald would be if he switched out the new tires for bald tires on a previous visit. When asked about warranty replacements he said the bald tires would have to be sent in and a decision would take 6 weeks. Jerry is the lowest of the low preying on the poor. Never ever go to Webster Auto Repair.

Musser's All In One Tire & Auto

3.3

(19 reviews)

had twice were they messed up on work on my car. both time they argued that it was other thing that…read morecaused it and was not there fault. first was simple they were to replace the head light when they got done the head light was way out of alignment. took it back to get it adjusted they say that the whole light assembly was bad and needed to take it to a body shop since the whole assembly was bad and needed replaced. took it to another shop they said the bulb was only half put in the seated it fully was fine. this time took in for oil change left there shop car started clattering and stopped. called them they told me that this car had a lot of defective engines and it was not there problem. took it to dealer for them to look at it they said the oil filter was half on, the drain plug was about to fall out and there was only 1 quart of oil in the engine.

After speaking to Sam at Mussers I feel more comfortable. The employee responsible for the last…read moreissue was dealt with. I since then have taken my vehicles back to them and due to Sam, I'm a customer again. The owner never approached me about this and if not for Sam, I'd be dealing with another company. They do good work.

AAA Tire and Auto Service - Troy

3.0

(1 review)

Free air station is nice, when it's not broken. Haven't had to use services yet other than a call…read morefor flat tire in town, which took over 1hr30min for someone to come help put on spare. That time wait seems insane considering flat tire was in town. I still holding out hope that at least something makes membership worthwhile but nothing so far.

Cyrious Auto Repair

4.0

(4 reviews)

We took our Mercedes suv to have an oil change and back wiper repair. We were charged almost $80…read morefor the part for the wiper plus labor. The part was less than $40 at three other parts places. We will be using another repair shop from now on.

I was in Troy visiting family this month and my brothers truck decided to break down on me. I ended…read moreup calling around and took it to Prather Auto due to the location and the fact I didn't want to spend my week using Uber. I was so happy with this shop, the customer service was great and they got my brothers car fixed quicker then they quoted. The price was cheaper then what other shops had quoted me over the phone. Overall I was impressed by their Shops work and overall customer service. I would highly recommend to anyone who needs their vehicle fixed. Shops here in California are usually overly priced, I felt this shop tired to help me out as much as they could.

Caliber Collision

Repairs were completed in a timely manner. I was kept informed of the progress through the whole…read moreprocess. They really went above and beyond. I really recommend them for all your repair needs!

My car received damage from hitting a concrete post. We received a quick estimate from Caliber…read moreCollision of Troy, OH, and they were able to get their approval from my insurance company in a timely manner. We picked up my car today, a day sooner than their original completion date! I am beyond happy with the amazing job they did!! It's absolutely beautiful! The car looks brand new! I hope that I won't be in need of body-damage repair any time soon, but I HIGHLY RECOMMEND Caliber Collision in Troy! They were friendly, professional and exceeded our expectations!! Many thanks to this business!!

Trojan Auto Care

3.5

(15 reviews)

I have a friend who noticed I had two tires that were bare on the ID treads, too much camber…read more Likely hit a curb and did not think anything about it at the time. I also had a coolant leak that did not seem to be getting worse with time, but those types of things need to be evaluated and repaired. So, I called a number of shops and Trojan was able to get me in the day I called. Two exact matching tires, alignment, water pump & coolant change, with an original rear strut that broke loose replacement later, I was on the road. Trojan gave me a ride home while they worked on Rhonda (that's my car) and my wife gave me a ride back to Trojan Auto Care after I received a phone call telling me the issues were repaired. Their prices were a little elevated than the old country mechanic I had used in the past, but my old country mechanic never returned my call.

Quick to over charge…read more.. Failure to deliver humble service... Ignorant of basic courtisies...

O'Reilly Auto Parts

(1 review)

Cade was very helpful at the Troy ohio O'Rileys. He helped me change my headlight on my driver…read moreside. Thank you so much you did a great job!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Jam Auto Towing

(4 reviews)

We had to get our Jeep towed from Fairborn to Wilmington on a Saturday. Called around and everyone…read morewas Sky high. They were very helpful and quoted us a very reasonable price. If I ever need to get a car moved again without my AAA , I am calling.

I needed my car towed from my house to my mechanic due to a fuel line getting a hole in it shortly…read moreafter my husband got home from work. When I reached out through Yelp the app sent my request to 3 or 4 different companies and Jam Auto was the first to reach out. He arrived about an hour later and towed my car from Huber Heights to Kettering. He was quick, efficient, and very nice. I would definitely use this company again and would definitely recommend them!

Tint Factory Clear Bra

(8 reviews)

I went in on my lunch break to inquire about tint prices and the owner said well if you want I can…read moreget you in now if you like and of course I said sure . He got me done in no time very professional and timely. I have yet to see how the tint will do however it looks great at the moment. Highly recommend this place.

Exceptional service and attention to detail. The owner handles all the work so you know you are…read moregetting top shelf service. Great value !

Splish Splash Auto Bath

4.2

(14 reviews)

Absolutely the worst car wash I've ever had. Or should I say the lack of a car wash ? Dust on the…read moreinterior of the car still present like it never been touched ! Save your money wait till it rains drive fast.

Excellent car wash, best in Troy, Ohio Takes all the bugs…read moreand grime off. Then at the end they hand dry the car. Tom P.

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Vickie C.

3 years ago

Drive by an take a look at the racist truck that sits out front proudly advertising the confederate flag... Problem is it isn't the right flag This is the correct flag for them to be flying.... read more

Bob's Auto Repair - autorepair - Updated August 2026

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