Keith and Paula are amazing! No words, they go above and beyond for the client Thank you so much…read moreto them

We've shopped at Paragon for decades and always had good to great experiences there. The staff is…read morewell-informed, has integrity and the merchandise is of excellent quality. Tonight l had another great experience at Paragon thanks to the sensitivity and good nature of Mike R in the upstairs shoe and boot department. As a rule, my 88-year old husband doesn't like to buy himself new clothes. But after what feels like weeks in this polar vortex, with him stubbornly trudging and slipping through the snow in old rubber rain boots and a cane, l stopped hinting and put my foot down: we were going to buy him some warm, waterproof boots with cleats. Knowing that he might only put up with one outing, I decided to scout Paragon on my own, first. Mike R. advised me he had only one style of boot that fit what l was looking for and not many sizes left. When he came back with a size in the ballpark, l asked if he could hold it for me. Mike was blunt: he couldn't do any 24-hour holds with the stock so low, but he could hold it for two hours. I thanked him, explaining that if l bought these and presented them to my husband as a done deal he would never even try them on. But we'd be back, within the hour. When we arrived on the floor, Mike picked right up on the dynamic: this was not a customer for a hard sell. And so Mike was the soul of discretion. He kept a low profile, talking quietly and only to me and showed up just often enough to be helpful. He was patient, kind and l got the feeling he was enjoying the challenge of selling without ever even connecting with the guy trying on the boots. And Mike's strategy worked! We made the transition from my husband's original reaction to the only boots in his size ("l hate them!") to walking out with four pairs of socks and that same pair of warm, waterproof boots with cleats. I am deeply grateful to and frankly in awe of Mike R, Paragon boots department. Thank you!

Smaller location in the heart of Park Slope! Great variety of things in store. The gels were fully…read morestocked! Helpful staff that is knowledgeable. Check your foot gage and staff can help you decide which shoes are best for you.

staff is super helpful and I appreciate they don't pressure you to walk out of the store with a…read morepair of shoes that you're not 100% comfortable with -- one of the many reasons I prefer buying shoes from Fleet Feet as compared to some other running stores. It's clean and well-organized inside, and there's a large selection. It's maybe a little bit smaller than some other locations in the city. Unfortunately, there were a couple shoes they didn't have in my size for me to try before getting something online. Not a huge deal, but makes the process of selecting pricey running shoes a bit harder. I liked this location and plan to come back again!

Shoes cost way more than the regular price and you can also tell that they are used. There's crust…read moreand stains in the shoes and the box is damaged. The service is ehh but I do not recommend going there.

Good shoes there nice and authentic sneakers to have or wear on a daily based…read moreI really recommend

I walked in and was helped by a patient, attentive and respectful gentleman by the name of Zara. He…read morehelped me pick out shoes to my medical preference by giving me a variety of options and giving me the ability to decide without stress. He was patient as I tried on every pair, slipping off insoles to insert my custom orthopedics for an accurate fit. His expertise came in handy ultimately and I felt his expertise as a runner came in handy. Great customer service.

Walked in middle of the day on a Sunday to try on some new shoes after doing a few hours of…read moreresearch. When I arrived a nice lady at the front let me know I'd have to wait to see someone to try on shoes. I ended up waiting 15 minutes before someone was able to see me with no one else in front of me. The man that came over then just immediately asked what shoes do I want to try on. I mentioned that I really liked the Triumph 21s and was looking for a better replacement since the newer versions all had too much cushion for me. He then started to get aggressive when I told him 3 shoes I was interested in for no reason and was getting upset that I didn't know the exact names off the top of my head and had to pull my phone out to check. He then said alright if you don't need my help then just tell me what you want after I told him I wasn't interested in trying on the new Triumph shoes that came out. I told him no... I wanted his input just not those shoes as they have a ton of cushion. He then got me two pairs of shoes, dropped them off, and then left to see other customers without checking in on me after that. I had to wave down another staff member to ask what other colorways were available. I then saw this same worker getting upset at a fellow colleague for helping another customer out that was asking for assistance. He was upset and didn't say why and just walked away pissed off again. I didn't want to give this place my business after seeing how this employee treated me and other members of the staff so I left and bought my shoes elsewhere. This is store is a great place to try on running shoes but apparently just SUPER hit or miss on who gets assigned to help you out. 2 stars for the nice woman and letting me try on at least some of the shoes I was interested in.

I was initially excited that there was somewhere to buy Timberlands in the neighborhood, but the…read moreexperience went south when I had to return the boots and the owner would only offer me an exchange. They had literally never been taken out of the box. I begrudgingly found something to exchange them for, and he still wouldn't even give me the difference between the pairs in cash -- I ended up with $50 worth of socks and a bad taste in my mouth. I always try to support local businesses, but "no returns" is a really bad business practice and I hope my review encourages the owner to rethink it.

This was the first and last time I go into this store. I went in there to get a good pair of…read moresneakers on the quick since I work with kids and I need a comfy pair of shoes. The man that was working was super nasty when I was asking prices and wasn't even aware of where the shoes were/sizes were in they mess of the back of the store. When I decides on two shoes I asked if he could find the other one and he quickly yelled at me to "hold on, he was trying to find the size" which resulted in him calling someone. Before I could even REALLY decide between the two shoes (one he wen deep sea diving for and the other in which he was really just too lazy to find) he took the pair and put it in a bag and he was like ok 70$ and continued to give me an attitude when I wanted to find out about the other pair of sneakers. Mad at myself for buying them, might be returning just since the guy was a total asshat. Stay away.

In the cut place. They would take my MLB authentic custom orders. Also have a decent new era…read morefitted cap selection. Fair prices. Feel free to walk in one day.

I was very satisfied with my experience here. The staff was attentive and I really appreciated…read moretheir honest opinions of what looks good on me. They make alterations and even make custom suits... All you need to do is describe the style or show them the idea out of a magazine. I will definitely be returning here.

They sell men's clothing so I can't really say much but they sell True Religion jeans for stupidly…read morecheap prices and my boyfriend popped a button off some pants and they didn't give him any trouble.

Discovered this NY-centric clothing and home goods shop by way of a new Inciardi Prints release…read morepost. Incredibly cool of them to commission 8 custom prints for the machine. I love the convenient location and layout (great website, too but may be iffy to order from depending on other reviews). The merchandising makes so much sense; it's visually pleasing. A plethora of home goods, accessories, and clothing that makes a statement. Basically in love with almost every t-shirt they had on the website. The 2 staff members were informative, fun to chat with, and helpful especially with fixing a jammed slot in the print machine. Sizes run large as my Small was suuuper oversized -- that's on me tho bc the gentleman I was speaking with offered to me to try it on before purchasing. Luckily, my boyfriend also loves it so it's now his. I will be back!

Terrible customer service. They use a service to ship orders that had unfortunately stored an…read moreincorrect address for me. I placed an order and noticed the mistake 1 minute later. I spent several minutes hunting for a customer service number but could find nothing but an email based interface. I sent in the message, by this time 10 minutes after placing the order asking them to cancel the order. However, they did not read the message and respond until late in the day and by then it was too late. I am now out $54 and my husband won't get his Father's Day gift. I won't be ordering from this company again. A company that is too cheap to have a customer service phone, or to respond to emails quickly does not deserve my business.