I'm giving this igloo lunch experience a two star and that's being generous. The hotel and rooftop are decorated really cute, but the worse service I've ever experienced. From the moment we arrived for our reservation for the igloo, there was no host to welcome us and our time had started. We were led to believe we had the igloo for 2 hours but our server (Chesney) was kicking us out after an hour and a half. She said she had other reservations that were waiting and they needed to clean our igloo. That was odd to us since we were the only ones there using the igloo and they had all the other ones open. The food was fine, but they were out of a lot of food and ingredients for some of their specialty drinks. This made it difficult for us to meet our minimum. Overall, the "igloo experience" is not worth it. There are better places to waste $300 (which is the minimum). read more

It's hard to leave a good review for this place. The hotel is absolutely beautiful and the Decour is the best I've ever seen! The staff (as a whole) was so friendly and they even had a sweet rescue dog that round the lobby! My entire table got salads and beverages. Everything came out fine however, I had to stuff my own olives for a blue cheese stuffed olive Martini. I was not very impressed with the wait staff or the bar staff. If you have the olives and you have the blue cheese don't bring it to me to make it myself! Especially if I'm paying high dollar for a beverage. Super Disappointed with this but, I don't want it to ruin a potential visit to this beautiful hotel. The upstairs bar is an absolute must to visit! A cute little secret that I enjoyed with the fact that you can sneak down a graffiti hallway into a little bar that opens up into Painters Alley! read more

Lack of services such as housekeeping and restaurant. We have stayed at 4 star hotels all over the world and this is the only time we have been dissatisfied. We have had to ask housekeeping to clean our room multiple times. The restaurant is not always open -doesn't seem to have consistent hours. read more

Pros: Beautiful hotel in a great location Friendly staff Fun vibe Cons: Room service not guaranteed at night. Room amenities are lacking. 1/2 restaurants were closed. It took over an hour to wait for breakfast in the small "to-go" place Not appropriate for kids read more

Beautiful hotel, friendly team. Cool rooftop pool and great location only a few blocks from broadway

We had a wonderful stay-cation at the Bobby Hotel to celebrate my birthday recently and loved every minute of it! The hotel restaurant has a great breakfast ...... just an elevator ride away from your guest room ! read more

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Overpriced would rather stay t a holiday inn. Last time in Nashville stayed at Omni that was a great Hotel the Bobby not so much.

I had the pleasure of eating here a couple of weeks ago and had a pleasant experience. The restaurant was on the roof which was nice. There were cabanas for the guests to sit in and it was really nice. Kayla Nettles was our server and she did an amazing job of taking care of us. I would definitely recommend this place and I would recommend asking for Kayla, you won't be sorry! read more

Stayed here this past week and had a great experience! The location of the hotel is just far enough from Broadway that it was quiet, but still close enough that we could walk to wherever we wanted to go. Dianna at the front desk was extremely kind and helpful during check in and throughout the entirety of our stay! I think my only complaint is that our room didn't have a do not disturb sign, so we got woken up at 9:30am by housekeeping for a few days. They were very kind though and waiting until later in the afternoon to come clean our room and refresh toiletries. Would highly recommend staying here! read more

Absolutely stunning hotel! We went for the rooftop bar and it was beautiful in every way possible. Though it was open air and 40-something degrees, the abundant fire pits made it warm and cozy. The igloos were really neat too. Unfortunately, the incredible ambiance didn't make up for the poor service. The bartender announced to everyone sitting at the bar that we had to get up and go to one corner of the bar and get in a line in order to be served. For a classy bar that serves $12-$15 cocktails, it was appalling. Some people left after hearing that. Several others left their igloo because of the bad service too. The drink I ordered was delicious. I wanted to love this place, but the unfitting service ruined the vibe. read more

Wow! This place is AMAZING! From walking up, to the bars, chandeliers, bars, cocktails, food, staff, gorgeous rooms and prime location. Stanley mixed us some yummy drinks, the pool and bar staff on the rooftop was a huge perk. Staff were very attentive and always positive and helpful. We loved every second of our stay! read more

Such an amazing stay! Hotel staff quickly remembers your name and is so attentive during your stay. The rooftop bar gives the best view of Nashville and is so fun!! Enjoy the converted tour bus, pool side bar, or the pop up personal igloos! Also make sure to say hi to Sasha the rescue dog that is the greeter of the hotel and support her shelter by taking home the red bath towel in your room. Don't bother renting a car as The Bobby is absolutely perfect walking distance to everything and have an early dinner so you can enjoy room service late night after hearing live music, the food is fantastic. Check out the basement bar too which is super fun. Definitely will be back!! read more

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My girlfriend and I stayed there 11/6 and 11/7. The hotel is cute and nice and hip. The service was atrocious. Here is a list 1. Seated for dinner. No one came by. We left to eat elsewhere. 2. No coffee maker, cups, glasses, or ANYTHING in the room. 3. Night 2 - stopped by the bar at 10:30. No one in line, but it took 15 minutes to get two drinks made. The bartenders seemed ready to pack up and go and unwilling to make eye contact. 4. Last day. The lobby coffee shop. Seated at the coffee shop ledge built into the shop....facing the workers in plain view.... We waited to have our order taken....and waited and waited. Then, we were told, after the crowd had rushed in and made a long line, that we needed to get in line. Left and went to Starbucks. 5. Rooftop bar ? Forget it. No room due to Covid. Overall, the feel was very "off". A luxury hotel barely surviving and totally ignoring good service. read more

We are staying here right now and have had some issues. Yesterday we asked housekeeping to come several times throughout the day since our room wasn't getting made up (each time we came back between events the room wasn't made up so we kept asking front desk, guest services and the concierge to no avail). And no, our room wasn't a mess. After about the 6th time, we leave for dinner and come back...someone from the hotel had gone in our room and put up the do not disturb sign while we were out! Even slipped a note under our door saying "we honored your wishes and housekeeping didn't come." After asking multiple times about housekeeping we definitely wouldn't have put up the DND sign... so sketchy. When we realized housekeeping was a lost cause we asked for fresh towels around 8pm.... They didn't come until 10:30pm when someone knocked on our door. As of 2pm today, housekeeping still hasn't come to our room... read more

Bobby - Note left under our door after we asked multiple times for housekeeping to come. Day 2 and still no housekeeping... - Hotels Near Me - Nashville, Tennessee

ABSOLUTELY LOVE IT!!!!! Only complaint is we wish the room would cool off more-but maybe it will eventually. The rooftop bar/pool area is SO COOL! Lobby restaurants look great. We love the room & bathroom!! Shower is awesome. Location is perfect! So glad to be here & plan to always stay here when visiting Nashville!! read more

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Extremely disappointed for the price paid per night! We stayed for 6 nights. TV never worked after reaching out multiple times. They said new technology is conflicting with old technology. Not my problem. Bed is hard and sheets are like paper. Horrible sleeping for 6 nights. Top it off last day of room service they did not leave fresh wash clothes. At $500 per night, I expect a working TV, fresh towels daily, and a comfortable bed. This is not the hotel to provide such simple service and I will not return and would not recommend to anyone. read more

I wanted to love this hotel, especially after reading the reviews and seeing pictures. That being said the hotel as a whole is super fun, great interior design, convenient location, and the staff for the most part is very accommodating. Sounds great right? It was until the 4 of us were on the rooftop having a few cocktails the first nigh and a gentleman (the hotel security guard) approached us asking if we were staying here. We politely answered yes and the proceeds to question us asking what our room number was and making us show him out room keys. I appreciate the concern of making sure actual guests are up there however his approach and attitude to this was 100% unprofessional. We stayed for a total of 5 nights and continued to see this man (rooftop, restaurant, lobby, ect) and he continued to make us feel unwelcome and that we should not be staying at this establishment. Keep in mind we are in our late 20s and yes it is an upscale hotel, but myself and my group are all successful classy professionals who did not look like we weren't suppose to be there. Secondly the cleanliness of our room... I expected a bit more from a hotel where I am paying $550+ a night. The bathroom was never properly cleaned with dirt just brushed into the corners and mold in the sink. Our beds were made very sloppy with the pillows left on the floor half of the time. read more

By far the best hotel I've ever stayed in! This place is awesome. Staff is super friendly and helpful, they gave us great recommendations of places to eat! Location couldn't be any better. Step out the side door and you are in printers alley with bars and places to eat, short walk down the street and you are at the hub of bars/restaurants/museums etc. We walked to the TPAC one night for a show and it was a short walk. The room was clean and spacious. Only complaint would be that the bathroom is not very private. It is only separated from the room by a somewhat see through glass wall. So if you're staying in the room with someone- make sure it's someone you're very comfortable with! The overall design and decor in this hotel is so great. Lots of small sitting areas to lounge. Comfortable lounge area in the bar/restaurant. The cafe is great, lots of options to choose from. The best part is, the rooftop! There is so much to see. Pool, bar, cool bus to hang out in and for winter time the amazing igloos! Can't wait to visit again during warmer months and enjoy it all! Would highly highly recommend this hotel! Will be hard for another hotel to top this experience. read more

Very disappointing customer service. You can never find the valet - we actually missed a flight because we could not get our car out of valet. (And no one at the front desk). This past trip my room was dirty and the bathroom left hanging in the closet, was filthy. The staff does not care about customer feedback - they never fix the issue. I would not recommend this hotel. It looks great when you walk in but the client experience is less than desireable. read more

Incredible hotel. Highly recommend. From the private rooftop bar/lounge to the garage bar, this hotel is top notch. Rooms are impeccable and decorated nicely. Location is perfect and within walking distance to Broadway and all the avenues of the night life. I can't say enough good about the place. We will stay here again read more

Ashley at the Bobby Hotel downstairs lobby is amazing! So accommodating and drinks are great. "Juice" at the Igloo is really amazing!! Wonderful service read more

Was having a great experience staying at the Bobby Hotel (and in Nashville in general) until I lost a diamond bracelet that was very meaningful to me. The entire staff at the hotel was extremely kind in helping me search rooms, the lobby, etc. Turned out the clasp had broken and it had fallen off in the downstairs bar at the Bobby Hotel and the bartender turned it in for me. I couldn't have been more grateful!! The nicest people EVER! read more

Hands down the worst experience I've had in Nashville since moving here almost a year ago. My girlfriend signed us up for their rooftop bar igloo experience and it was the biggest rip off /con. $50 to book a spot for two hours, then a $300 minimum spend, but that's before tax, so basically $500 to sit in a cheap plastic dome and be served bad food and lukewarm drinks. Literally 5 snack items on the food menu- the fries we were served were still hard/half cooked. The hot chicken sandwich was black- we were told this was a sauce, not that it was burnt, but if that was the case, the sauce was inedible. The 'hot' chocolate and Apple cider we were served were lukewarm at best. We were then awkwardly hurried out of our booking so they could tidy and clear for the next party. The whole experience felt like an absolute scam. The only positive was the poor server who was apologetic the whole time about everything that was bad (basically all of it) with the experience. I can 100% say do I will not put another dollar towards this shameful business and I strongly urge anyone reading this to not do so either. Just awful and gross. read more

Worst hotel I have stayed in 10 years...comes Close to a Knight Nights inn only thing missing is the purple bedspread.......let's see-where do I start...no service, mo one answeres phone, ordered champagne for the room...no note no Champagne...after two calls to front desk...no one answers at guest services (sorry they don't have any) I am told there is a key to the refrigerator...yep you guessed it no key...after two more calls they bring one up...then find out they put a split 1/2bottle there...ordered and paid for a full bottle...two more calls to get the other 1/2 bottle. Then we come back at 9....yes know early for Nashville to enjoy a nice final cocktail at the hotel...well you guessed everything closed roof bar and Lowerr bars were not opened....roof bar never opened and on the web page when booked shows open 7 days a week.....daily services don't exist you have to go down to the desk to get clean towels and items each night. Run run away from this hotel. Never again! Positive the breakfast at the little service bar was very good...no formal breakfast area. read more

Bobby - Here is how the Bobby treats guests in a "deluxe" king....no tv to watch when seated only a non working tv over the bed when we arrived... - Hotels Near Me - Nashville, Tennessee

This review is strictly for the rooftop bar, not the hotel itself. The views are absolutely great and the environment is fun and unique with the bus. However, the service, logistics, and cocktails are the biggest inhibitors preventing them from being a 5-star service. The service is slow as the bar is abnormally small considering the size of the space for customers. The bar divides two spaces and I have no idea why the bar does not wrap-around to the backside, allowing them to serve both spaces and also preventing everyone ordering drinks right next to the entrance. read more

This is the most incredible hotel!!!! Here for my birthday so they upgraded our room. We were immediately helped out at the front desk with a gentleman named Bobby ( no relation ) who was so kind and friendly. Wished me happy birthday while assisting us. Our room ....amazing!!! Very comfortable bed and pillows. Rooftop has bar with igloos to sit in to drink and eat. As soon as we walked in the room there was wine and chocolates with a very sweet note from Donnie. If you find yourself downtown Nashville, definitely give it a stay. Also....even the valet greeted us with a smile and was very friendly. read more

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All the trendy hipster fluff in the world can't replace internet that works (it never worked for 3 days), or a desk. There really isn't a proper desk at the Bobby. The furniture is not functional. Also, ridiculous prices at the hotel bar and restaurant. C'mon $10 Jameson (1 shot/pour)?!? Nashville may be hip, but this place is taking advantage Get the internet working, put AC plugs where people can see them, give them a proper space to work from, don't screw them at the bar/restaurant. I do have to say that all the staff is very kind, helpful and professional. Very vibey, but not functional. Depends on what you look for in a hotel... read more

Nice big room full of wasted space. And still you get a bruised leg from hitting the bed that's too close to the wall. Location is nice. Close to where the action is but you don't get all the noise. I don't think I'd pay $600 a night for this place again. read more

Bobby - Hotels Near Me - Nashville, Tennessee

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Just a delightful place to stay! The staff is the nicest around and really interested in providing a good experience and comfortable stay for their customers. Matthew at the front desk was very helpful, and Megan in the bar area was just lovely. She more than made up for a bad restaurant experience (not at the Bobby) we had one evening. Also want to note, my room was cleaned every day and nothing was forgotten by the housekeeping staff. The rooms are spacious and modern and the rooftop bar is awesome. They were in the process of remodeling some of it when we were there. Can't wait to come back to this hotel! read more

So came as the first week of opening after Covid and a lot of employees were new and had no idea what they were supposed to be doing But the guys that were new were very polite and explained they were new andwere learning so I excuse their mistakes and helped them out. The odd part was they were out of a lot of stuff food no coffee employees until 730 supposed to be open at 7. Selling food without all the ingredients stated Fruits for mornings none. Coffee was weird tasting. But we still enjoyed ourselves. One Caution for Nashville we bought four shots of liquor cost 60$ up by the pool. So bring your own or buy at store to save a lot. There's the best bourbon street bar n food right Nextdoor was great. Music was the best there for Blues n jazz with some 70s hits. All drinks were delicious and reasonably priced compared to others. Oh and you can bring your dogs here. They have their own. Don't use Expedia or any of those. Call direct. You will be treated better if any problems. We paid for a room supposed to have a balcony. No balcony. Only a few actually have yjem read more

Bobby - Hotels Near Me - Nashville, Tennessee

If you think you have a registration double check it and don't rely on someone within reservations telling you that you actually have a reservation. Check for confirmation within a couple of hours after you were told you had one at the hotel. I had 2 rooms reserved for June 19th, 2021 but had to cancel those due to Motley Crue cancelling/rescheduling their show to June 2022. I called and talked with the reservations person about cancelling the rooms and moving one of the rooms to October 23rd for staying in Nashville after Chris Stapleton's concert. He told me he would take care of cancelling and moving the room but apparently he only cancelled my 2 rooms and didn't move any room to the 23rd. So now I'm stuck with nowhere to stay in Nashville unless I want to go out of the downtown area. Apparently a lot of people have the same idea and there aren't hotel rooms available at all near downtown unless I want to pay $1500. What made it even worse is I was transferred to the front desk who after checking they told me there was a room available but would have to transfer me back to reservations. I asked will reservations know there is a room available and was told oh yes they can see them. Well of course in the 5 minutes on hold and being transferred to reservations the room was gone. Why couldn't the front desk take care of the reservation? I'm extremely disappointed at the hotel for this happening. I've stayed at the hotel before and had a good experience but won't be anymore for fear of this happening again. Check and recheck your reservation because you can't take a reservation employee's word for it I guess. Bobby read more

First, I want to point out that our server was hard working and very brave for working in the cold and this isn't about her. Camp Bobby Hotel is being featured as the rooftop fun special experience this winter and you can rent a heated igloo... The ice skating rink was made of rubber and you literally couldn't skate on it........ There was absolutely no heat in the igloo and we were all freezing. The menu consisted of a few sandwiches priced at $21-$35 each, which is fine because it's supposed to be an experience... The sandwiches came with no side and were very similar to fast food. Such a bummer. All of our drinks were watered down and we are all pretty sure there was almost no alcohol in them. I have never left a review like this, but I feel like I needed to share my experience. I would absolutely not recommend it. We tried to let the server know about our experience but you could tell she had built a wall up around any complaints and just changed the subject any time we asked about something... We figured this is because these complaints happen often. ALSO, there are several elevators by the front desk and a small sign that says which one is for the rooftop. Our friends accidentally got on the wrong elevator to go up and the front desk agent walked over and YELLED at them saying "WHAT ARE YOU DOING?? GET OFF OF THIS ELEVATOR IF YOU DON'T HAVE A KEY." Good grief. I just don't understand. I truly hope someone sees this and can do better for the next guests coming to visit or eat on the rooftop. These events are advertised so well on Facebook, it would be really great if the experience matched the description. read more

This place had just opened a few days Earlier and we fell upon it walking by. Very nice Boutique hotel located just up the hill from broadway in an old bank building. Friendly and attentive staff and quaint new rooms. The room was spacious and modern. Each room has a well equipped snack and wet bar with wine, beer and liquor. Excellent assortment of snacks! They pride themselves on this evidently. Each room is amply supplied with bottled water as well. They have a rooftop bar that is not open yet. Supposedly at the end of May. There is nice bar and a quaint little street side cafe that had a delicious breakfast. read more

Bobby - Hotels Near Me - Nashville, Tennessee

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The website and pictures don't do this hotel justice. We didn't think it was any more than other chain hotels around Nashville, but it is incredible. The rooms are gorgeous and so different from regular cookie cutter rooms. The bars, decor, and staff (especially Cynthia) are super! It's rained, so we haven't even gotten to enjoy the rooftop bar and pool, but can't wait! Cynthia recommended local places. Definitely where we will stay when we visit Nashville. read more

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Cool spot. Patio vibes af. Service was slow restaurant empty. But the Hamburger WITH the tomato jam= tits. Do it. read more

My husband and I were visiting Nashville from England for the first time. We picked the Bobby and found the room, location and staff to be great. By far the highlight, though, was Kendon in the bar. After the first night he remembered our names, drinks, story, etc. which made us feel at home. We found ourselves returning to the hotel earlier each night just to have a nightcap in the bar and check in with Kendon on our day, as if we were old friends. read more

We loved our stay in this hotel, will definitely stay again when we go back. Coffee shop at the entrance is a plus

Beautiful lobby and good location are the only positives I can say about this hotel. For $500 a night I expected four star service and amenities. Here is what I did receive: Day 1 - Room was not ready when we arrived at 3pm. Said they would cal when it was ready, I called an hour later for them to tell me it was ready for us. Day 2 - Extremely heavy metal and glass barn type bathroom door. Door stop was not set up correctly to stop the door and my finger was slammed between the metal door and the metal frame. I take partial accountability for not paying closer attention, but we checked our neighbors room who in fact had a door that stopped on it's own and set up correctly where that would not have happened. Night 2 - No hot water. The friends we were with as well as us called to inform the hotel of no hot water and all they could say is it was being worked on. Needless to say we had to go out without a shower before dinner or take a quick freezing cold one. Day 3 - Went to order late night room service. Off of a menu of about 12-15 items only 2 were available. In addition to these the bathrooms have see through glass panels in the oddest places that allow any visitors you may have in your room direct site into the bathroom. I would not recommend this hotel. You can get much cheaper for better rooms and amenities. read more

Fantastic property! Rooms are spacious and comfortable, staff is extraordinarily accommodating and the location is close enough to the strip to walk in minutes while still offering a quiet refuge from the crowds. Celiac friendly, delicious gluten free options! All with a super sweet #lobbydog. Can't recommend the property enough! read more

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Spa Treatment WONDERFUL!! My husband and I travel all over the country for business. That being said, I have enjoyed some great spas that had a lot of "fluff" to offer...However, as for the massages I've had, The Bobby tops them all!! Tawny was my massage therapist and she was able to address problem areas I've had for years!! 5 star experience from the beginning to end!! I loved the relaxed environment and the friendliness! Next time we are in Nashville, a visit to The Bobby will be a priority !! read more