I signed a contract with Brad and gave a $3000 deposit to order the shingles for my roof. The check…read morehas cleared and I have tried numerous times to call to schedule the appointment and he is not answering his phone. I called from my cell, so it would be a different # and he answered assured me he was putting me on the schedule and would be back in touch....that was 2 weeks ago. I hope this doesn't happen to anyone else but when I called the local consumer bureau to report it they already has his information and knew exactly whom I was referring to.

From the owner: Quality work at affordable prices…read more Jerry's Roofing is a locally-owned and operated family business specializing in a wide range of roofing services for over 15 years. All our work is guaranteed. We will give you quality work at an affordable price. We can also specialize in: Shingle and metal roofs Gutters Porches Decks Windows Siding All types of small repairsOur exceptional customer service is just a small part of what you will experience while working with Jerry's Roofing on your roofing and other needs. We are confident that our company will exceed your highest expectations. Call Jerry's Roofing today for a FREE estimate

They violated our contract by putting up metal siding with no vapor barrier. When caught said oops…read more Reminded me of Brittney. Had to fight tooth and nail and watch like hawks. Last big rain our front room flooded. Flee and use anyone else literally.

From the owner: JS Construction Roofing is a family owned and operated business providing the highest quality…read moreroofing materials and services to Virginia, Tennessee and North Carolina homeowners and businesses since 2008

Had a repair technician come look at our leak in a quick manner named Michael Carter and he was…read morevery nice and professional showed us the problem with pictures and fixed it professionally! Highly recommend him! Great job Mike!

I heard they were the best in Bristol but they aren't…read more Unless you want a brand new roof, they don't want the job. They bounced me around to different staff, until no one phoned me back about a roof repair. They only wanted my job if it was a full replacement. LAME

This company did our replacement siding and did a spectacular job! They worked nonstop until the…read morejob was done. We actually had strangers stop and admire! Highly recommend

I had the pleasure of meeting Tony Brown for a roof inspection today. Tony was personable,…read moreprofessional, kind, prompt and answered my questions clearly and thoroughly! I highly recommend him for your service needs.

The first time I used them it was like pulling teeth to get an estimate and a date they would come…read moreout and do the work. They took the 50% deposit and never called me back. I kept emailing and calling and ended up calling my credit card company to put a hold on the payment to get any action. They contracted the job out and I got the work done. The guys were good and I was happy with the work, but it was a nightmare getting it done. I decided to try them again as I have a leak. I did get someone to come out and look at the roof for an estimate. I have never gotten the estimate. I emailed and called. I have emails saying they sent the estimate, they didn't have the estimate, they would send the estimate and still not estimate. I called yesterday and they said they would send the estimate. I didn't get it so I called back and they said they would have the guy call me back. He never did. I called today and again they were unclear as what to do and said he would call me right back. He was on the phone and would call me right away. Four hours later and still no call, no estimate. I guess they are not interested in working here. What is frustrating is I have leaks, they know I have leaks, they say they will call and never do. It is unprofessional and the office staff are not sympathetic to anyone needing to get a start on the work. They just blow you off. I am thinking it would be hard to get them to schedule a time to come out and I would probably have to put another hold on any deposit. I did give them a second chance to thinking they might have worked their issues out, but it seems not. The one person I have worked with there that was responsive was Kristen, but she is either out or not there anymore. It is like pulling teeth getting anything done with this company. This is my experience and I thought it would be helpful to others looking for a reputable company. I have called another company who has already scheduled a look at my roof and we talked numbers. All that without the nightmare of never getting a response.

Quoted gutter replacement in March with promise to complete within 12 weeks- they took my 25%…read moredeposit - when no action for months, attempted to contact - completely non-responsive office, promises to return calls unfulfilled - initiated law suit to recover deposit in October - work completed Thanksgiving week by third party crew