Patrick was great! He was able to get to us very quickly and 1000% knows his job when it comes to…read moreTankless Water Systems! He was very informative and was able to determine exactly what was wrong and give suggestions and pointers for basic maintenance and troubleshooting. The service was only $99 no matter how long he was there. They communicated quickly and can discuss via text, which is perfect for me because I work regular hours on the phone and can't always answer a call. 100/10 recommend TSP and Patrick!

I'm happy with the work, Unhappy with the price. Unhappy…read morethat they came in for a drain and felt the need to touch the backflow device, the water heater, and generally would have preferred the tech just stuck to the scope. Felt like fishing a little. But that's part of their process, I'm told.

Professional, knowledgeable, courteous. Would happily use again. Keep in mind, if you're in Blount…read moreCounty you will have to pay an additional $99 fee. I was happy to pay this because of their reviews, and also that that would go towards any repairs that needed to be done. They also let me know that upfront.

Had them come out and quote me for replacing some receptacles and running a new dryer line. Asked…read moreabout upgrading the panel due to the house being so old and no labels and adding an upgraded line for the dryer. Gave me a quote on Monday and was able to do the work on Thursday. Shaun did the estimate and helped to get everything set up. Even getting the state inspector to come by on an off day for the area. Randall, Matthew and Jody did the bulk of the work with Dustin coming in and doing some finish up work. It was a large job but I finally got the correct outlet for the dryer, all electrical up to code and had everything completed in a day, even the labeling of the panel. So very greatful for the quick timing. Will definitely be calling them for future electrical and plumbing needs. Thanks Again!

I had them come out for an estimate (along with several other plumbers.) A week and a half later I…read moretold them I had decided to go with them and wanted them to come out and do the repairs. I was told they were a week and a half out which was fine. He said he would put me on the schedule. 2 days later I messaged back just to confirm I was added to the schedule. I got the thumbs up emoji. A week later I messaged to ask if he had an ETA on when they would be coming out because I needed to make sure I was home. He said he would check his schedule and get back to me. A month later and I have still yet to hear back from him. In the meantime I called another plumber who came out and did the $2200 worth of work I needed. I guess some people just don't need the business or the money. smh.

I needed a new hot water heater put in over Christmas. I pushed the appointment back to the day…read moreafter Christmas because he was busy. Even after that he charged me for over 6 hours of work when he only did 3. He called it a "hassle factor" when I asked him about it because the water heater was in the crawl space. I feel extremely taken advantage of.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

If you want your mailbox filled with marketing literature from this company FOREVER, sign right up…read more I did use this company but since then I have requested in writing ten times to be taken off their mailing list. They are not good at listening or respecting my request. So I have decided to smile as they keep wasting their money. But I warn you they are extremely annoying at marketing.

It saddens me to write a review such as this, but it's important I do so. Last weekend I called MPP…read moreon Saturday because we had major issues with our toilets not flushing and the pipes leaking into the basement. One of their technicians came out, took a look in the bathrooms, around the house, and in the basement, only to claim there was nothing they could do for us without a total repiping job. Needless to say I was very upset and it wasn't until later in the week. I could find an independent plumber to come out and perform the necessary repairs, which took less than 90 minutes. After MPP's office manager texted me to follow up on the repiping estimate they had sent, I informed her of my displeasure, and asked specifically for the owner to call me. When that didn't happen, I called again with the same request. After four days, it was clear he had no intention of reaching out to me. I'm not sure what's going on with this business but their service and attitude are less than "professional"!

Backflow Specialty is one of the best specialist service providers I use. Never mind that they're…read moreknowledgeable about their field (of course they are), they're pleasant to talk to on the phone, pleasant to deal with in person, and deliver on promises. What more could you hope for?

From the owner: Our company specializes in inspections, testing, repairing and installing backflow preventers for…read moreresidential, commercial and industrial customers.

I cannot even begin to express how lovely, kind, polite, and efficient the specialists are at Lee…read moreCompany. They far exceeded my expectations, and our home had a ton of little issues before their visits: I had a vent duct cover that was falling apart, a hose stuck onto the wall, and numerous other little issues that would have required several different tools, ladders, and expertise. I want to emphasize especially how amazing the drywall patching was done. It was seamless...without paint. It looked world's different than the slap-dash, amateur job our builders attempted in the same room. While you may hesitate to call an expert like we did (we were so determined to do it ourselves), the people at this company explained every step of their process. If you ask any questions during a check-up (on their maintenance plan), they'll walk you through the steps if you're able to do it yourself. I'm so impressed by their willingness to help, and they clearly hire people who are kind first and foremost. I really respect that in a company. Highly recommend all the specialists here. Really down-to-earth, awesome people.

I had a terrible experience with Lee and co misdiagnosed issues with my hvac, trying to cover their…read moremistakes by trying to overcharge and do more unnecessary work even damaging my unit.I had all this backed up by another company.I showed proof to corp and got no response for many months then some guy named Cody called asking me for more info about my experience.Then of course I never heard from him again either.Very unprofessional company.If you hire them be sure to get a second opinion before authorizing work.And be aware, if they make a mistake or damage anything further.They won't make it right. They will blow you off.