I started using Universal a few years ago, But luckily…read morehaven't needed them in awhile! The staff comes out quickly and will warn you about emergency charges vs regular. I appreciate the knowledge the workers bring, they usually understand some of the older setups I have in my house and what they are the way they are. The staff is respectful, always covering shoes and explaining everything really well. Prices may be slightly higher than other places but having an expert install things correctly the first time is worth it. This round I had them replace a basement toilet, fix a not working faucet and diagnose water pressure issues.

Oh man, thank God for these guys. My friend's sewer was backing up in her basement, and she thought…read moreit was because her youngest had flushed butt wipes. Chris came out next day and snaked the drain all the way out to the road, and it ran clear. The cost for the Visit and the clean out was very reasonable! Chris suggested that if it happened again, she should have them come out and look with the camera. He thought maybe it was an old sewer cap that had fallen down there and was blocking the line. Sure enough, a couple weeks later, the sewer backed up again. So today (next day service), Arthur came out and sent a camera down.... they were right! it was an old sewer cap blocking the line! There's no real way to get it out easily, But Arthur managed, using a magnet. Immediately the sewer drained! so hopefully that is the end of that problem. the cost for today's visit was again incredibly reasonable. Good guys. Fast work. Well trained and knowledgeable! Very fair price! Highly recommend!

A&E responded quickly on a Saturday morning to our plumbing issue. The highly skilled…read moreprofessional plumbers, John and Justin, were meticulous, customer oriented, and friendly.

I was in a bind and realized I needed a plumber at 3:00 on a Friday. I could not get my usual…read morechoices out that quick. A friend suggested Anytime, and they were able to come out. I didn't read any reviews until after I booked them. as you can see, there are some reviews that might make one wonder. I decided to trust my friend's recommendation and keep the appointment. The sent Donnie and Alex. I explained my worst fears about what I thought the problem could be. They inspected and snaked the main line out to the city run. They confirmed that it was in good shape and just needed some water jetting to knock out some larger root packs. They could have easily turned this job into a lot more and I would have gone right along with it and wrote a much bigger check. They were friendly, didn't seem rushed, and explained everything in detail. In fact, I am calling them again after I finish this review to have them do some other work I need done.

Mike answered after hours which I thought was cool, he was really nice however his workmanship is…read morenot worth what I paid, $209 for an hour of his time. My complaints include ; 1. Instead of using elbows like the previous set up he just used straight copper so the pipes don't sit up against the wall and they are sticking out on an angle (I hope that's no issue in the future ) 2. he did not clean up after himself- he left the soldered silver pieces all over the sink. 3. He did not secure the faucet to the utility sink underneath with the screws so it was moving back and forth, 4. He unscrewed my fire alarm because the heat from soldering made it go off and he never put it back on!! 5. The left side is leaking where the faucet screws into the copper pipe. 6. He asked a "favor" that I give him 5 stars to get business with a story of how Google took down 150 reviews and he was sick last year. Now, the reason I chose him over other people is because of his reviews of " doing quality work, picking up after himself, competitive pricing " and now I feel like I got duped because I did not experience any of that , I feel like he may be a phony. Mike was nice but when I'm paying for a service I shouldn't have to pick up after you. Granted I understand maybe he wasn't small enough/ older to get under the utility sink and screw the faucet in place but he could have told me. There is no excuse for not screwing the fire alarm back in! What if I were elderly and was unable to clean up the metal pieces everywhere, screw in my faucet or screw my fire alarm back in. Of course I did not know any of this was an issue until I went to actually use the faucet - it moved forward and backward, the metal was all over and I look up and the fire alarm unplugged. This was not worth calling him back for as I could fix it and I'm not going to have him fix the leaking pipe either as I do not trust any longer.

I had Mike come out because we had a toilet leak on the second floor. Ceiling was a mess from the…read moreleak. Mike replaced the toilet seal and problem fixed. I have had Mike out on a number of issues and always a 100% great job. By the way he is a Super nice guy and will always show up for your issue. His rates are very reasonable and with no up charges...Thanks Mike. Len L

Called for drain cleaning. Professional, knowledgeable, and fair pricing. I would hire them again.read more

Work was good but they scammed me on parts. They charged me $185 for a $30-55 delta shower…read morecartridge. Paid $400 for a job that took 15 minutes. Called them and she said that's how much the part cost. So apparently Home Depot charges waterworks plumbing 6x the normal cost.

Great service, great price. Job very well done, quick and efficient. Used them for my last two…read morejobs and have no complaints.

Great service, reasonable prices and did a thorough job. Cleared several slow drains and replaced…read moreshower head.

My husband and I have had Tom McCoy out several times for plumbing issues in our home and have had…read moreexcellent service every time. We highly recommend him!

UPDATE: I was refunded the $500 a few hours after this second update…read more Rather than responding to my numerous phone calls, voice-mails and text messages, Tom McCoy instead responded to his friends on Facebook about his handling of this job. He misrepresented key facts. But the fact remains that he neglected to tie in the pipe, flooded my basement, then charged me for a sump pump to pump out the flooding he caused. He has the sump pump back but won't refund my money (UPDATE: money was refunded a few hours of making this post). He said it was his error, he said it would be no cost to me to fix it, but apparently he decided afterward and told his friends that the $500 was compensation for him having to come back. Wow. He had to come back because he flooded my basement. Please check on the LARA website to confirm his licensing status. I wish I had before hiring him.

Sewer line was clogged. They were able to come out the next day. They used the power auger and…read morefound roots about 40' away from the house. Once it was cleared they ran a camera and showed me where all the roots are coming in. Friendly repairman who answered lots of questions I had (get your monies worth people, ask them questions!) It was steep at $423, but he gave me some top money saving advice.

Overpriced. Tried to quote me at over triple the going rate for a water heater. Would not recommend.read more

Bison did a great job. They had to come back because the issue was severe but they were very…read moreupfront, explained everything and were very easy to schedule with. On top of that they were friendly. I recommend them.

Came out the same day, we had roots in our drain, they snaked it for us for a very reasonable…read moreprice. Free sewer scope, which showed us the where the problem was. Laura in the office was also very helpful. 5 stars.

They installed a hot water tank for me and it needed replaced after 5 years. They use really low…read morequality brands. The service was not cheap enough to make it worthwhile. Gave them a star because I couldn't give them none.

I called on the weekend and they were fixing my broken sewer line on Monday. (I was without water…read morefor days waiting for another plumbers quote). They are located in Clinton Twp. and I am in Ferndale...no problem!!! They were professional, clean, friendly and had the tools to do any job. They are the BEST plumbers I have ever used and will not go anywhere else. Thanks Shawn, Dave and crew!