I set up an appointment with the Geek Squad. Dillon was the technician who assisted me. He was…read morehelpful and explained to resolve my problem.

Was working with Blaze in the phones team, specifically verizon. Seemed okay when we first started…read moretalking but kept trying to upsell, saying things like it's only $300 more that's nothing which made me feel weird like that's not just nothing to me. During the process I was approved and then denied after adding and going to finalize the first phone, and had to call a different department to have someone review my application to verify my identity because they said my ID was not entered into the application even tho I had given it to the rep. It just kept being problem after problem. We were patiently waiting while the lady figured things out for the first hour, but we still hadn't finished one of the two phones we were getting. We had mentioned trade ins when we first spoke to the rep , and then had to bring it up again when we got to check out. As we stated we wanted to trade a phone in to use that credit to pay for taxes on our new phones. We got one phone now 1.5 hours into this experience and paid for the taxes with the store credit. Then she starts to order the next phone and can't find us in the system, due to the other phone activating which was listed to take 4 hours. The lady was leaving in 1 hour. She said the only way she could complete my order is if I paid for my phones taxes with a different card not the store credit when we said the whole reason for the trade in was to use that store credit for both phones taxes. When I repeated this to her she says to me "well it's just the taxes, not that much" again do not appreciated that she's telling me how much money is that much or not. $45 is that much to me, hence trading in a phone to cover the taxes. Then refused to void the transaction and said we couldn't leave with that phone and she honestly just got kinda confrontational trying to put it on us and not take accountability. Literally sayi g "well if you would have said that .. I assumed you .." when we did say it and you shouldn't assume things when opening a new phone plan for a customer..We asked for the manager who offered to void transaction and offered to talk with us, but when he would speak she would try to talk over him. Just repeating herself instead of letting him try to difuse the situation . Just very long 2 hour experience. We left with only one phone and will add our secondary line to the account at an actual Verizon store or online. The manager Austin did allow us to leave the trade in phone set aside for a day so we can make sure to back it up from home. Which we greatly appreciate. We left very unsatisfied and now with $45 we can only spend at best buy NOT on the sales tax we did the trade in for. I recommend just going to an actual Verizon Store.

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

Outstanding service!!! I am so impressed with Scott and Dave with their professionalism and service!read more

The worst rating available. The technician never showed up for the appoint. No text, email or phone…read morecall. Poor way to do business.

From the owner: Remote and On-Site PC/ laptop repair and IT services made simple and affordableread more

This is for the phone clinic inside the Meijer on Brown road. Andre and Devon were both very nice…read moreand helpful. Got my screen replaced and a receipt reprinted with no problems. I'm satisfied with the service I received.

First time customer, my fiance brought her phone to be fixed. They attempted to replace the battery…read moreand the screen, neither worked and we did not get to keep either part. The process took one hour and we were charged 50 dollars. I called and I admit, I was pretty upset and not the kindest. I explained that I didn't think it was fair to be charged fifty dollars for one hour of work without any kind of fix or even getting to keep the battery. I asked if there was someone else I could speak with and the gentleman said that he was the only person. We were offered no other option than paying 200 dollars for a new motherboard.

Keon is always very professional and helped me fix my PC asap. For a reasonable price he helped me…read moremore than once and he followed up to make sure the problem didn't persist. I'd definitely recommend him if you want a fast response and great help.

High quality work, great attention to detail, and followup. Very responsive to our needs…read more Convenient scheduling and affordable. I recommend TechPro 100%

Popped into 2nd & Charles for a gift run and left with some of Grandma's favorite things -- and…read moremaybe a few things I wanted too. This place is such a fun mix of quirky and quiet, with just the right energy to browse at your own pace. I found two Danielle Steele books, a cute bookmark, and the most adorable jelly belly keychain (yes, it actually has jelly beans inside -- Grandma's favorite!). The staff was polite and helpful, and as always, the merch selection didn't disappoint. I love checking out the mini guitars, comics, and all the unique fiction picks they stock. There's just something about this store that keeps you coming back, even when you're "just looking." Highly recommend if you're in the area -- especially if you're gift-hunting or just want to spend a little time among books, fandom finds, and cool surprises all while being economical!

Oh how i wish they were closer! We went in whole in the area and I could stay here all day. It can…read moreget a bit confusing as they have the old and new books together, and it's not as organized as larger stores like Bn is, but if you love to go on a hunt give it a try!

From the owner: Do you need help fixing computer issues or building the perfect gaming/workstation PC for your…read morebudget? I’m here to help! Whether it’s repairs, upgrades, or custom PC builds, I’ll work with you to find the best solution. I don’t have a physical storefront - instead, I'm able to meet wherever is convenient for you. Call, text, or email me to get started!