Bob came out and gave me an estimate on two tasks that I wanted done. The first was to repair rotted wood near our porch door and the second was to fix a sliding glass door which was hard to open and shut. I was told that the job would be done in one day or less. Bob's son, Rob, came to do the job and he started on the first task. By the end of the day, Rob seemed to be in a big hurry to finish the caulking. He told me that the second task would have to be done on another day and he left. When I inspected his work the rotted wood was nicely replaced, but his caulking around the door was extremely unprofessional. I wish that I could post my photos of his work. On another day, I called to mention the poor caulking job and was told that Rob would have a look at it when he came back to complete the second task. I was asked to pay for the first task which was equal to the estimate for both the tasks ("it was only an estimate"). Then I waited. After several days, I called and Bob answered the phone. He was very nice and assured me that the second task would be completed as soon as the ordered parts came in. He promised to let me know when they arrived. That was seven months ago and Bob has yet to call. At this point, I am looking for a handyman who knows how to remove sloppy caulking that is well dried and who can fix a hard to slide glass door. Some handymen are not so handy. read more