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Boat Town

4.0 (16 reviews)
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Updated 2 months ago

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2 months ago

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Morgen B.

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1 year ago

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Morgen B.

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1 year ago

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Morgen B.

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2 years ago

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Morgen B.

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7 years ago

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16 years ago

Well, they stored my boat for free, saving me the monthly slip fee and they sold my boat within a few months! Great service!!!

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6 years ago

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5 years ago

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6 years ago

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9 years ago

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14 years ago

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8 years ago

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9 years ago

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11 years ago

Best service ever.. Took good my 2013 X star in for service and was delivered on time and washed and ready to go to the lake.

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10 years ago

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Boat T.

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11 years ago

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Review Highlights - Boat Town

Had a couple of maintenance items that popped up shortly afterwards and Rusty stepped right up and took care of everything.

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South Austin Marine

South Austin Marine

(46 reviews)

If I could give this dealer a zero I would. They sell Bennington boats. Their service department is…read moreawful. You can call multiple times and you may get them on the phone. Finally had to call sales to actually get somewhat service. I have a Bennington, which is under warranty, but since they didn't make the money on the sale, they won't service it. They said they would before the Christmas break. Were they literally close their shop for two weeks. My boat died on the lake and using a JetSki I was able to get it to my doc. I spoke with them and they were going to try and get someone to work on it in the two days they had before they took off but then just couldn't get to it and we're going to come out at the first of the year. So I waited, and now they told me they won't help. That's a crazy attitude because with the other people who moved to Austin, it's quite easy that someone may come here with a boat from somewhere else and the fact that they won't service it because they say service it although they are the licensed dealer here and after they had told me they would it disgraceful

My husband and I went into South Austin Marine on Saturday, July 11th determined to find a boat. We…read moremet Michael Pempsell, who showed us all of their boats. We found a 2015 Byrant Spreranza that we loved. We started the buying process that day. On Monday, July 13th, I met with Michael to finalize buyer's agreement and give him our $500 deposit. Michael said he would contact me later that day with a time to do a test drive and familiarize us with the boat. I reached out on Tuesday, July 14th, as I had not yet heard from Michael. He responded saying "We had a mix up on deposits on this particular boat, I'm in the process of getting to the bottom of it and was going to relay back to you after." We never heard from Michael again. On August 1st, I reached out to the CFO, Wayne Black, to tell him about our experience and to help mend the relationship before I left a 1-star review. It has been over 48 hours with zero response. While our initial experience with South Austin Marine started off well, it has ended most poorly. To have a boat (I put a deposit on) be sold out from under me, is one thing. But to have the company provide zero communication, essentially stonewalling me, is appalling and infuriating. While I will not be doing any business with them, hopefully this will allow the staff at South Austin Marine to learn a valuable lesson - communication, even when delivering bad news, is important. The total silence reveals a lack of integrity that I will never support.

Full Throttle Sports

Full Throttle Sports

(10 reviews)

What a rip-off! This week I had two jetskis serviced at the new Full Throttle Seadoo place in…read moreKingsland. All that was done was an oil change and replacing three spark plugs. The bill came to $863.13 or $432 per jetski!! For an oil change which takes 3.5 quarts of oil and a filter! The parts came to about $112, the rest was for labor at $170 an hour plus shop supplies, hazardous waste charge (oil), and credit card fee (3.5%). And by the way, it took this Master mechanic (at $170 he must top-of-the line) 1.5 hours to do this oil change! Incidentally, I looked at an old 2023 bill, when the exact same mechanic changed the oil in the exact same jetskis and it took him 1.2 hours per jetski then. And of course the hourly rate was a lot cheaper back then too (37% cheaper), but it's different ownership now when Full Throttle took over from Highland Lakes Seadoo. I guess they had to increase the time the mechanic worked on these jetskis or raise the labor rate even more to get more money in, but how much more than $170 per hour are you going to charge for a guy doing a basic oil change? Or perhaps the mechanic is slowing down in his old age, who knows? My advice? Perhaps it pays to look for a different place. By the way, all the positive reviews (with the exception of one) are about Highland Lakes Seadoo, which were the previous owners. I liked that place. The new ownership has turned greedy.

I just used Full Throttle for the first time to service my jet ski and was very impressed…read more Christina and her staff were very professional and the price was very reasonable. I will use them in the future and refer them to both friends and family.

Marine Outlet

Marine Outlet

(20 reviews)

I went in on a Saturday to look at a specific kayak they had in stock. As soon as I opened the door…read morethe smell hit me. The shop smells like a litter box. There's at least 1 cat walking around and it's clearly been using several items in the place as scratch pads. One kayak had the flooring all torn up. The furniture with padding is disgusting! There are birds too. Cages were disgusting. Even the fish tank was gross. In fact, the place looks like it's owned by hoarder. There's stuff stashed in various areas. The more you look around, the more you see. Now on to the shopping experience. I told them what I was looking for and they directed me to a "salesman". He showed me what I was looking for which was outside covered in dirt. That's where his usefulness stopped. He had no clue about any of the kayaks I wanted to see. Told me the kayak had 800lb weight limit but it's actually 650lbs. When I asked where the floor inserts were he said they didn't come with them, but they actually do come with them already installed. Asked for a specific color and was told that color was "defective" and the manufacturer was recalling all of them, and that's another lie. When he realized I wasn't going to buy one right then and there, he proceeded to follow me around the store for the remainder of my visit. The only way he would've gotten closer was if he had ridden on my back! I ended up driving to San Marcos the same day and bought the exact kayak I wanted. If you buy anything from here, make sure you disinfect the hell out of it.

This place is just foul. This is a hole for sure. Walked in and immediately smelled cat piss. I…read moreonly noticed one cat but you can tell it laid on everything in the store. It had hair and scratches in the boats and furniture. Then there were bird cages that smells bad as well with almost black looking water in them. Fish tank didn't look too good either. There was a bag of open chips and other food items like salsa out in what looked like a break room, along with what looked like newspapers and trash laying around. It looked like hoarders storage unit. The boats were dirty and the kayaks were stacked on top of each other outside. So you had to move them to look at the other ones. It just looked completely unprofessional compared to other places. The sales guy didn't know anything. Everything he said was completely wrong from the pamphlet they have of the kayak I wanted sitting up front for anyone to take. If I can't get this kayak I want from anywhere else, then I'll just swim around.

RPM Sports - This 2008 Nautique Crossover along with many other gorgeous boats are available for sale at RPM Sports.  Stop by today or call 830-865-3251

RPM Sports

(14 reviews)

Had my boat on consignment with Pat for three months, he told me in order to sell hit he would need…read moreto invest some time, and money to fix a few things to have boat ready to sell, I said ok that's fine no worries. So summer comes around, boat still hasn't sold. So my partner on the boat and I decided we wanted to pick the boat up and keep it. Pat seemed aggravated by this and told me he had all these customers in different states interested, but no commitment from anyone. I asked what it would take to pay him for everything and get the boat back. ($1,420.00) I paid that with no problem because I trusted him. Well I get home and the three speakers he installed for 375$ weren't even wired in and were 45$ speakers on amazon. I called Pat and told him the issue, which he thought he would resolve with cussing and yelling as well as hanging up on me three times. I decided to let this shady gentlemen keep the money and I'm moving on to avoid confrontation. Pat is a complete SCAMMER In my bill it clearly states the 300$ I paid for the storage fees. So there was nothing free about it . AND I told you everything about the boat and asked if you wanted to get in it and look it over with me in which you said no, it looks good from down here. I had no problem paying for repairs until I was ripped off. So I don't know where you get FREE And I never didn't want you to fix anything , I paid you 400$ to replace a vinyl strip... On top of that I cut my price 5 thousand dollars and you couldn't sell it. So don't say I was using you as a free storage facility .

My husband and I just bought a 2011 Four Winns from Pat at RPM. Boat was in great shape and…read moredecently priced. Pat has a huge passion for his company and makes you feel as if you're family. He took us out for a run and answered any of our questions. I highly recommend anyone purchasing from this company.

Boat Town - boatdealers - Updated May 2026

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