Offers great costumer service, staff is welcoming and friendly. Awesome management company!read more

MAGA grifters. uncompromising, gaslighting, unhelpful, and misleading. unvetted maintenance.read more

We searched the Tucson area for property managers ... and found many…read more Many we wouldn't consider! Then we checked Rentals America reviews and were very favorably impressed by the positive reviews by both owners and renters. We're delighted that Charity King represent us. To paraphrase the advice for having a happy life ... Happy renter, Happy owner Ira

I am currently a tenant with a baby have complained since day 1 about the cigarette smell from the…read moreupstairs apt and nothing has been done. There were mice complained about that and took forever for someone to come out and take care of the problem. Recently my apt flooded took someone to come out like 3 hours. Then they have the audacity to complain with the maintenece people about the tenants complaining as they are walking by...customer service is horrible.

I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

I've lived in a house managed by Genesis for seven years now…read more The two times that I've had issues with appliances, not working Genesis has failed to handle the situation with any sense of urgency. I sent a message on July 20 about my Oven not working and did not get a message back until September 1 As far as customer service goes, this is a complete fail on their part. I would not suggest this company to take care of your property.

Terrible rental management company. Does Kristina M. even show up to work? My partner and I have…read moretried reaching out to her FIVE times over the past month and a half asking for our lease renewal agreement. It is now August 1st, our lease ends August 31st, and still nothing. Why do I have track down my property manager in order to get these documents in order? What is the point of having a property manager in the first place if they literally do nothing? What are you getting paid for???? Additionally, In the initial lease agreement, On Q stated that water would be included and provided by the HOA. Upon move-in date, we realized that water was not turned on and were subsequently without water for the first three days of moving, as it was a holiday and all offices were closed. When we reached out to the HOA, they mentioned that the lease was incorrect, making the initial contract null and void. WHY would you put that in the initial contract if it's not accurate? Absolutely ridiculous and unprofessional. Save your business and do NOT work with them. Since Kristina won't respond to any of my questions, emails, or phone calls, hopefully this will finally make her reach back out to us.

Disgusting property manager Nicole DO NOT TRUST HER!! We rented from divine promise/Victoria Po who…read moreis absolutely disgraceful. They left us with no ac for 4 weeks and kept saying they were waiting on parts. Meanwhile while Victoria and Nicole lied to us, without hesitation, replaced the ac at house next to us. Nicole lied about refunding us for acs we had to buy. The owner Victoria was a disgusting little woman who apparently holds all the power and wants to justify leaving 2 little girls in the heat during the dead of summer! DONT TRUST THEM FIND A BETTER COMPANY TO RENT FROM

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

This review is specific to Juan Miller and Cari Rascon. Juan…read moreMiller is personable and exceptional in his work, often going above and beyond to ensure that all issues are addressed. Cari Rascon is by far the best property manager I've had the pleasure of dealing with so far. She handles all issues promptly and professionally while still maintaining a level of personability, which is refreshing. Both Juan Miller and Cari Rascon are valuable assets to the Fort Lowell Realty company. Thank you Juan and Cari for all that you do.

I have been here at Craycroft Commons for going on 10 years now, when the property was 55 and over,…read moreno smoking, no pets. This year the property has turned itself upside down with the property manager, Ana Consuelo, the "Onsite" and tenants who have decided to mount surveillance cameras on the property. I fully understand Ring cameras and camera bulbs, but personal surveillance cameras covering the property as seen by my photos. What happened to personal privacy? All this starts with Property Manager, Ana Consuelo who does not care about the property nor the tenants living here. She has never visited the property to see how the tenants are doing. One meeting a month would be nice to see how the tenants are doing and listen to any grievances. The "Onsite", who Ana Consuelo hired, is not doing her job. The plants in the courtyard are slowly dying as she waters when she wants, as seen by my photos. I will be posting once a month on how this property is going, as I yearn for the old days. In closing, I would appreciate if management would replace Ana Consuelo and the "Onsite". Thank you... NEW ITEM WITH PICS... One of the tenants moved a pot directly in front of another tenants door. From pot to door is 15 feet. Would this classify as a fire hazard? Should tenant who moved pot be charged for endangerment? So much drama at this apartment complex now.

Frank, Jamie, Francesca and Wayne are all wonderful to work with. They are all very knowledgeable,…read morekind, courteous and really make you feel like you're part of their family. They are quick to respond and always had an answer to all of my questions. We really enjoy working with them.

where should I start... before the property managers we had previous to these people or this…read morecompany, we had no issues. We lived in A dangerous neighborhood with gun and drug violence 24/7. We managed to keep the house in good condition and yet these new property managers felt the need to say other wise. I have pictures For proof that we left it in good condition and I also received receipts as to why they are charging us and sending it to collections despite they never returned our deposit! do not rent from these people they are liars, money hungry and rude!

This being my first apartment on my own any issues I've had they've always answered or had…read moremaintenance come and help. Property is always clean and well maintenance

the manager rochelle is aggresive for no reason. nothing gets done. the couple properties ive seen…read moreare trashy.

These guys were able to get my house rented quickly, but unfortunately, it was all downhill from…read morethere. The tenant they placed complained about seemingly minor issues constantly, and rather than handling routine matters themselves, Jesus repeatedly passed those complaints along to me, creating unnecessary stress and making me feel like I was managing the property myself. I also found Don's attitude extremely condescending. Although I was the client who had hired the company, his interactions often gave me the impression that I was working for him rather than the other way around. Ultimately, the company quit managing my property without notice, leaving me to deal with the situation on my own. While I appreciate that they found a tenant quickly, good property management involves much more than filling a vacancy. Communication, professionalism, responsiveness, and actually managing the property are equally important. Based on my experience, I would definitely recommend looking elsewhere for a property management company.

I have only been working with Don for a very short time and I am already delighted by the level and…read morequality of service he has provided. I was not thrilled about having to pay for a property manager, but had come to find managing our rental home from overseas too difficult to do on our own. Don has already given me such piece of mind, and it is like I finally have someone a the house that cares about it like we do.

We were looking for a property to rent in Tucson. We found a property and trying to comminicate…read morewith them for a showing and for an inspection was nearly impossible. They do not answer the phones on weekends. Their only communication for scheduling a visit to the property was electronically through text or the website even during the week. Their website was not functioning properly to accomplish this. They required me to enter my credit card to schedule a visit which is crazy. Their criteria for renting was rediculous compared to other rental companies we have dealt with....I can only imagine what it would have been like to deal with these people long term. Do not use them for rentals

I rent a home managed by Blue Fox Properties. We are disputing responsibility for a damaged…read moresliding-glass door following work by a landscaper we hired. A glass contractor quoted $1,439.85 for replacement of the damaged glass unit and cleanup. Our lease contains a provision assigning broken glass to tenants. We asked Blue Fox to explain the legal basis for applying it to this incident and to arrange the repair. The response relayed to us on October 6 recommended pursuing the landscaper and said an attorney had reviewed the lease, but did not identify the specific legal authority we requested or provide a repair schedule. I'm dissatisfied with the lack of a detailed response and a clear path to resolution. I would appreciate management and owner review, and I will update this review to reflect further developments.