Unfortunately, I've recently experienced the unpleasantness of Identity Fraud. I needed a personal banker's assistance to support the dispute process. Mo Ahmed and Shailja the BMO team are exceptionally professional AND we all love the Hubert Lion! Been banking with them since I was a kid; just consistently great service. read more

BMO Harris Bank - Hubert and Lolly Pops - Banks & Credit Unions Near Me - Wheaton, Illinois

Banking associate refused to help me over the phone and refused to connect me to a manager. I have an issue with my auto loan. They try to get me to expand my business with them. Why on earth would I open additional accounts with a bank that won't even take my call? read more

I have been a customer of Harris Bank in Glen Ellyn for over 30 years. When My wife walked in the bank today to get a note notarized she was refused because she was not a customer. Chase Bank was very happy to help her. read more

I have been going to this Harris bank for over ten years. I have my checking account with them. The bank tellers are fast and friendly. I don't use the ATM for my deposits, guess I'm just old school. I like giving my cash to a person and not a machine. My checking account has a nice feature, if I overdraw it the bank will pay the check and not return it. I will be charged a fee of course, but my bills still get payed. I have never experienced a problem with record keeping at Harris. This is something many of my friends say happens at larger national banks. read more

Our employer recently changed our HSA account from TCU to BMO. NEVER have we had more problems with our HSA account. They lost the paperwork (that he personally took to the bank) to add me as a dependent and issue me a card, then they said we had to do it all over again after 4 weeks of waiting! On top of that, we were on hold for over 20 min both times we called the number we were provided. Then I call a local branch and get it done over the phone in less than 2 min. What is going on with BMO? No consistency whatsoever! read more

My business has been banking with BMO Harris for 13+ years. Every month for 13 years we deposit checks from local school districts. This past Thursday we deposited our monthly check from the same school district. Shortly thereafter we were told they were placing a 7 day hold on the check. This particular check is from one of the larger districts we provide services for. NEVER ONCE in 13+ years has one of their monthly checks bounced. We are paid EVERY MONTH on the Thursday before the 15th of the month. We purposely use the SAME TELLER, so she does know us and who we are. How does a bank randomly decide after 13+ years of depositing checks from the SAME SCHOOL DISTRICTS that they are now going to hold the money for 7 days. We rely on this money for our payroll and daily operating expenses. BMO didn't care if they put us out of business by not releasing the funds. The manager could have contacted the school district to verify the check or contacted Chase to verify funds. The teller could have also told the manager she knows who we are and we make deposits monthly at the same branch. I contacted someone from a different BMO who attempted to work this out with BMO Wheaton. The manager refused to release the hold. This manager could have also gone back through the years to see that the school district checks NEVER BOUNCED. The person from the different branch ended up getting the President of the branch an several other corporate officers involved. No one would over ride the hold this newer manager had put on that check. I could write pages on how AWFUL BMO Harris is when you own a business. I should have left years ago since it is so apparent Harris doesn't care about any person or business. All they care about is their fee's, interest they are earning on OUR check they are refusing to cash, and serving themselves. The fact that none of the branches are very good at retaining employee's speaks for itself. I guess it's time I bite the bullet and get away from Harris and develop a relationship with a bank that actually cares about their customers and small business. BEWARE OF BMO HARRIS! read more

The worst bank I've been to. Consistently make mistakes with my deposits. They usually forget to deposit all of my checks and give me the wrong deposit slip that was another customers. In addition they are extremely SLOW!! read more

First, BMO wants to charge a $10 fee for a non-customer to cash a check drawn against their bank. Not my bank, theirs. In my case, that amounted to a 20% surcharge... to cash a check. To coin an old school phrase, that amounts to usury. Why should I have to forfeit 20% of the face value of my check just to receive cash back when the check was drawn against them? Other banks don't do that.... i.e., Chase Bank, PNC and others. Second, the staff is rude and condescending. "If you deposit in your own bank you won't pay the fees" I was told. Um, if I had an account, do you think I'd be trying to cash the check at your bank? Do I have "IDIOT" tattooed on my forehead? Save yourself the trouble and avoid BMO at all costs. read more

I've been a customer for over 15 years. When I was unfortunately robbed this month, I came I this branch to get back on track of putting my finances back together. My account was frozen and changed to accept deposits only while I opened a new account. I was under the impression that I was being help I was wrong. The account that was frozen also had my mom on the account. Following this I was on vacation, and the banker that helped me open a new account had transferred money from my moms account (that I do not share with her) without her permission. The amount was the exact amount that I took from the frozen account to my new account. After being on the phone for close to an hour, a different banker from this branch reopened, transferred the amount back to my mom, and refrozen my account. I thought everything was fine. Nope. All the bills scheduled to be paid from my frozen account, in which I purposely left money in for these payments, were not authorized by the bank even though I had already been through the payments with them. It gets better. After a week, I change all my bill payments to the new checking account number, pay some bills and patiently wait for my last cycled pay check to be deposited into my frozen account before using my new account. Checked my account on Friday, paycheck pending, great! Nope. On Saturday morning, I find hat my paycheck was rejected because the 2nd banker I spoke to while on vacation, froze my account without having it accept deposits. So all my bills are due in a week and all my Money, went back to my employer. Needless to say, I thought I was being helped after being a victim in a crime. But it turned out I was also a victim of this banks stupidity. All my checkin and savings accounts were closed. read more

I've been a customer for roughly 6 years and have nothing but fantastic things to say about BMO Harris. They've helped me in times where I've over drew (and needed to transfer funds quickly without a penalty,) set up a savings fund when all other banks were giving me the run around, and also set up a very nice money gift for my parents 40th anniversary. I can't say all the bankers are friendly or nice (let's face it...we're all human and we all have bad days), but they do their job and they do it quickly and effectively. I've been a member of 4 other banks before Harris, and won't look back. read more

This isn't about the personal branch its about the company don't get a BMO account they're so technologically behind they put holds on your account constantly. customer service is the worst they're rude they laugh at you when you're confused about things. read more

I have experienced THE worst "customer service" ever when dealing with this so-called company. I asked the simple question of being informed of what account my money was sent to for a distribution, and was denied. I was told that the information was not accessible to the representative. I followed up the initial call with several calls over the next few days, and was given the run around. The money ended up being sent to the wrong account, and the company would not accept fault for this error. Instead, they tried to place blame on myself and the third party company who sent over the request. The issue has now been escalated much further than neccessary because they refused to expedite the matter. I would not reccommend this company to anyone! Do NOT invest with this company! If you do, you will regret it, trust me. read more