I opened an account and I was told that my first 3 months are free! Then all of my online activity…read morewere't available basically the mobile app isn't working for me! Went to check on my account history in person and found out that I have a total of $15 fess! So I asked them to credit my money back and the manger (Nicole) said NO. So I closed my account. Save yourself and look somewhere else.

I've been to this location at least 40 times. I have my mortgage with them. Every time you walked…read morein you are greeted by a smiling face. The colors are extremely friendly. I haven't had a breath of an issue with anyone or this businesses practices. I've got no complaints! They do everything the bank is supposed to do. Bank of America has been giving me problems with my account... So since I have my mortgage with Wells Fargo, I was thinking about switching to them anyway.

I opened my account at this branch and met with Cierra Cordova, an outstanding senior banker. She…read moreimmediately understood my situation as an international student and made everything smooth--from setting up my account to getting my app and online banking running perfectly. She was not only professional but also incredibly kind, which made the whole process stress-free. Honestly, BOA, if you're reading this, give her a raise. People like her make a huge difference. Cierra is absolutely GODTIER.

If there was negative stars then this review would be more accurate. Ernest the bank manager is…read morethe rudest and most indignant employee I have ever come across in a banking environment. I have in fact voiced my concerns about his demeanor and off color comments to the Corporate office but obviously nothing has changed as I was just in today and had yet another awful experience with Ernest. I was denied being able to cash my petty cash check for my place of business, which I have been doing for the past 5 years "at this location". He refused to cash it but also gave me no solution on how I could obtain the petty cash from my company. This man gets off on being difficult and making people wait around for him. I will never return to this bank again as seeing this man gives me palpable anxiety. :(

Vince helped me out and did a awesome job…read more Very professional and courteous Exceptional service

The older lady that works here is always extremely rude and usually the only teller working in the…read moremorning so it takes 30 minutes for me to do 4-5 deposits. Which I feel is ridiculous. Why is there only one teller and a line out the door every morning at 9 am?? Especially when we can see another teller there. Not offering to help

I really like this tempe US Bank branch. I was. disappointed in Wellsfargo in Scottsdale. When I…read morecouldn't go In to my own Wells Fargo bank, They locked the Lobby during normal business hours. Worse I couldn't speak to anyone because the drive up windows were locked. The handicapped ramp was to steep to use by my wheelchair so I had to limp up to the walk up teller. I went right to see someone US bank and this bank with so handicapped friendly. This Tempe location is amazing! I don't know what happened to my original post but the wow disappointed does not fit with US Bank. Karen Meyer

This branch is super clean and the staffing are there wasn't a line so it was a in and out…read moredefinitely come over at lunch time if you need in and out

I deposited my business check and the operation manager told me 600$ would be available the…read morefollowing Saturday I get my receipt and it says only 275$ will be available she has horrible attitude and tried to give me an intimidating look cause I asked a question and she got upset I said that doesn't answer my question and she got more upset her name is Julia and has horrible customer service If I could give Wells Fargo no stars and recommend to look else where I will. LOOK ELSEWHERE FOR BUSINESS AND PERSONAL ACCOUNTING WELLS FARGO ISNT IT.

I had a pleasant experience at this branch opening a new checking and savings account with my…read morehusband. We made an appointment for 3pm and were met on time by the banker. Overall it took about 30 minutes to establish both accounts and get our questions answered. Excellent customer service! Thank you WellsFargo team!

Thank you Jessica and Harvey for helping us out today. We had to come in 15 minutes before they…read moreclosed and they were still so accommodating and friendly. We appreciate how helpful Jessica and Harvey were in taking care of our needs so quickly and accurately. We were able to set up our new account with Global Credit Union and walk away feeling appreciated and grateful. Thank you again.

Alaska USA credit Union was fantastic. Since selling to Global the friendliness is still there but…read morethe integrity is gone. Too many incorrect answers to questions that we had to learn the hard way.

Being a visitor to Tempe Arizona, I am very impressed with the customer service extended to me…read morepersonally by a female bank officer each time I visited this location during my vacation this fall. Thank you Bank of America!.

Mgr Chris Fincannon helped my husband get his account straightened out. He was so patient with us…read more We really appreciate his help. His knowledge and attention to detail was incredible.

Mel was super helpful and kind! Fast professional and friendly place was clean and was a…read morecomfortable environment will definitely be coming here thanks again

I would give them zero stars if I could. We opened a checking account in Feb 2021. I've been…read morecontacting Jake Sugges since then and now Jonathan Hefflinger. It is now November 11, 2022. I still don't have electronic access to our account and both Jake and Jonathan have continued to ignore me. Run far away from this place! We will be closing our account and taking our business to a bank that values its customers.

I had a issue and they did nothing to fix it, beside tell me they can't do anything about it. I…read morefind it hard to believe that nothing can be done to resolve my problem. The worst customer service I have ever experienced. If you are a ASU student do not bank here. I wish there was a no star rating they deserve negative stars.

I was never a fan of BofA before, and to be honest I'm still not fully bought in - especially after…read moreall the hassle from their customer support phone numbers. However, after meeting with Karina there is so much hope! My first day waiting I watched her quickly and effectively address and help a lobby full of customers - each who I'm confident left feeling just as happy and thankful as myself to have my problems addressed. Karina went above and beyond to help me out unlike any other advisor I've met. After my second meeting she found other financial products that aligned perfectly with my goals. I can't convince you to make the switch to BofA, but I urge all of you to go meet with Karina and see for yourself that she truly cares about helping others and getting things done.

THUS BANK GIVES FAKE MONEY! I came In trying to remove money…read moreso I can pay my rent and they gave me a fake ten dollar bill that said "for motion pictures only" where the "United States" should be . I got to do money order and the store cashier caught it ! It was still in the envelope with the rest of the money the bank gave me. CHECK YOUR BILLS BEFORE U LEAVE. They will not reimburse u for their failure ! Faulty system