I left a review a few weeks ago for some reason Is gone so I am going to take my time again to write the same review
I used bm cargo to send a package to a client under my employees account during the month of may , the client got very anxious because she wanted her box and simply bm cargo took about 3 months to give us the box , the client payed a bm cargo employee not only to provide her information about all of the boxes and items that were sent , the employee also provided her with his home address , I had this particular client show up at his house without us giving her this information.
as you can imagine this is a safety issue ! nor only did she got his address and showed up at his house , she had details of everything sent and received inside the boxes ( this is beyond me ) I tried calling bm cargo to receive an explanation on how was it possible that this information has been given to someone who is not the owner of the account and their answer was they have no control to monitor who logs in the accounts of clients , and even if they did see log ins they cant punish any employee just because they log in , so why was my review deleted I have no idea but I will continue to monitor this review because you are putting the safety and privacy of people at risk!.
we canceled the account with bm cargo and pretty much stopped doing business with them , not because this order took 3 months and i had to pay for extra fees to the customer but because giving personal , private information is a violation of your clients rights , you had an employee take money in exchange of giving people information which could had turned out in a tragic event!
the next time i come and my review is gone I am going to make this super public with every news channel and social media outlet! people needs to know exactly what kind of company they are working with!! delete the review one more time !! read more