Very disappointing experience with both the store and their customer service.
I ordered two pairs of shoes online, paid in full, and was later informed that the pair I actually wanted was out of stock. When I asked to cancel the entire order since the main item was unavailable, I was told they don't accept returns on sale items--even though the issue was on their end. The response felt dismissive and profit-driven, with no effort to make things right. Poor service, zero accountability. I wouldn't recommend this company to anyone. read more