Very disappointing experience with both the store and their customer service…read more I ordered two pairs of shoes online, paid in full, and was later informed that the pair I actually wanted was out of stock. When I asked to cancel the entire order since the main item was unavailable, I was told they don't accept returns on sale items--even though the issue was on their end. The response felt dismissive and profit-driven, with no effort to make things right. Poor service, zero accountability. I wouldn't recommend this company to anyone.

BLVD Shoes in Kelowna is superb. I really didn't know what I wanted when I walked in. I like…read moresneakers and found 3 I liked. The salesperson brought out 4 pairs and I ended up purchasing 2 of the 4. I find good service in retail is really rare these days. These guys are so knowledgeable, friendly and just good at what they do. I'll be coming back for a pair of dress shoes I saw. Keep up the great service.

Used to be great, now it's abysmal. Shop downtown where they know how to treat customers.read more

Hollywood Shoes is my favorite place to get funky, high quality shoes. Amazing selection, great…read moreprices and super helpful. I love shopping at Hollywood!

Excellent service, the ladies found precisely what I was looking for in a sparkly, comfortable…read moresandal. Great selection, fabulous location. I will go back.

Love this shoe store! Customer service is awesome, they let you try on lots of pairs and sizes to…read moreensure that you are taking home shoes you will love. They bring in great brands from Spain, Italy, Mexico and Brazil. Reasonable prizes for the quality and they put on awesome sales. Last time I was in with several girlfriends they made sure we had an awesome experience in the store and even gave us a glass of wine to drink while we browsed. great hidden gem in Kelowna

fun store to visit! friendly owner, great records/cd's/tapes if you so desire! Love all the milk…read morecrate seating! A great place to come flip through all the music on a weekend with a coffee in hand :)

What a neat place with great customer service. I initially spoke to Richard when interested in…read morebuying a new record player. He patiently answered all of my questions and I did purchase the Crosley player I wanted. They have a good selection on Vinyl and they are very knowledgeable about their products. I can't wait to go back and pick up some more stuff to add to my music collection. Go and check out this place.

Purchased a pair of Brooks Beast running shoes for our trip to Greece and wisely, life beyond our…read morevacation! This have been my 3rd pair of Beasts that I have purchased from Kelowna's 'Running Room' and given my left foot issues, these are the best prescriptive runners on the market for me imho! When I do purchase I always do my homework and the first place I go to is the Running Room to see if their pricing is competitive. Each time I have been rather 'impressed' with my experience as, indeed, I always leave with a new pair of 'Beasts' and, hmm, the odd other product as well! The Running Room has an excellent Customer Service Staff as they know their runners and are able to direct me in the shoe selection that best addresses my needs. To this end, staff member Deb has sold me all three (3) pairs of Brooks Beasts over the years and has demonstrated the same awesome customer service skills: customer needs first, product knowledge/expertise, competitive pricing and ensuring customer satisfaction! Score: 6/5! See Deb and/or her friendly, knowledgeable staff for guaranteed shoe purchase satisfaction and, more importantly for me, 'happy feet'! Respectfully, Dave C. Kelowna, B.C. Canada

Came here because of their sponsorship of the Destination Races Kelowna Half Marathon. The staff…read morewas extremely helpful and knowledgeable about all the shoes and fit/sizing. It's a small store and they don't have the widest selection of products but it seems that they know all the details of the ones they do. Highly recommended them for their customer service.

Absolutely love this Thrift Store! Great selection - great deals - friendly, mostly volunteer-run…read morestore with all money made going right back into Kelowna to help people at the emergency shelter on Leon. Also, love that many items go directly to help people in need and that the shelter uses the dishes and linens, clothes etc. donated to the store. I get great deals and also feel good that I've supported people in need.

I have always found things I didn't know I was looking for! I was pleasantly surprised at…read moreeverything found there. Prices I found were what I expected they might me. My only wish is that they were closer to where I live! Great value and selection.

Great concept for shoes... buy the sole and match it with the straps of your choice! I bought a…read moresmall wedge type heal and brought a beige canvas strap and a black faux leather strap... one pair of sandals with two different looks! Lisa, the owner, is very friendly and helpful :) there are many different types of soles ( flats, heals, wedges, etc etc) and straps in all different colours and styles. The store has only been open for a few months, but I am sure they will do well. I will be sure to stop in here again on my next trip to Kelowna!

Kelowna has some great consignment stores, however, what I like best about Jen's 14+ Consignment is…read morethat for the first time, I fit EVERYTHING in the store! I'm a size 16 or XL and the racks are divided by size instead of by color like so many others. It was such a joy to find some nice clothes that look new and actually fit. They have a great costume jewelry section and some hats, but I concentrated on sweaters. I managed to find a new-looking NYDJ red sweater with modern slits on the side and back and was on sale for only $10. That's a win. The customer service was very good and the women there are really friendly. Looking forward to coming back!