So disappointed...Have bought two pairs of Birkenstock's here recently and had to return a pair after only 2 months, the side sole had split, I was told that my daughter had gotten them wet,( in their opinion a number of times) which is totally false as she did get them wet once in our garden. I have looked on the box and tags that came with the sandals and nowhere does it say to avoid getting them wet. I was informed that they would take the sandals and receipt & they would contact Birkenstock to inquire if they would exchange them for me, as you can imagine this process would take time and was quite un-exceptable to me as my transaction was not with Birkenstock but with Cadence Footwear . I will not shop there again . read more