I hired Andrea to do my daughter's hair and makeup for Miss Texas Teen after she came highly…read morerecommended and her work on Instagram looked impressive. Unfortunately, we were extremely disappointed. My daughter's hair completely fell before the pageant even started. I was shocked when I saw her walk out on stage--the curls were practically gone, and her hair looked frizzy and unpolished, almost as if she had just rolled out of bed.
We had scheduled her hair and makeup touch-up for 1:30 p.m., and she was on stage by 2:00 p.m.--the style barely held up for 30 minutes. Considering the significant time, effort, and money we invested in preparing for this pageant, this was a huge letdown.
I booked Andrea for the entire weekend, and when I brought up my concerns on Saturday, she suggested we leave the pins in longer before going on stage--which left me wondering why that wasn't done in the first place. While I appreciated the adjustment the next day, it didn't change the fact that the most important day was a total disappointment.
If you need hair and makeup that actually lasts, I would not recommend booking here. I rarely leave reviews, but it's incredibly frustrating when a business doesn't deliver the quality you paid for and ignores your concerns when you reach out. I hope Andrea makes this right.
Update: Andrea offered a 50% refund for my daughter's hair, but only on the condition that I remove my review, not because she took full accountability for how her work impacted my daughter's chances of placing as a finalist at Miss Texas Teen. Due to her lack of communication when I first messaged her about my concerns with the hair, I hadn't even had a chance to address the makeup until later. It wasn't until we picked my daughter up on the final day of the pageant that I realized how cakey and uneven the makeup was, patchy in some areas, completely gone in others.
I sent Andrea photos (which I will not post publicly because my daughter is a minor), and her response was that my daughter never mentioned any issues. Well, my daughter is a teenager who knows very little about hair and makeup, and she didn't say anything at the time because we aren't the type to complain. That said, I would expect a professional to recognize and correct those issues without needing to be told.
I paid $840 for poor-quality hair and makeup and a frustrating overall experience. Don't waste your money--lesson learned!