Nancy was patient and understanding, and overall just such a fabulous lady! I bought a beautiful…read morecouture gown for my special day, which I always wanted, but it was even more special because of the immaculate service I received.

This is an absolutely amazing couture wedding and evening gown destination! The staff legitimately…read morecould not have been more helpful and informative. I've shopped here for a few different occasions and have always left happy and stress free knowing I have top-notch people and professionals on my side. I've worked in fashion across the country, including New York, and have found it nearly impossible to find a better selection of gowns. Would definitely highly recommend for brides to be, mother of the bride, and for those looking for show stopping party gowns.

What a nightmare this experience has been. They do not allow you to look at anything that is "out…read moreof your price range". Kind of insulting. A budget can change depending on circumstances, which mine did. I saw a dress that I really liked, tried it on, and my maid of honor snuck a photo bc it wasn't allowed ( which we found to be very strange )and I am so glad she did!! The photo she took looked like a TOTALLY different dress then the one I picked up 6 months later. The owner measured me and my receipt stated I was 27 1/4 inch's around the waist, which would put me in a size 6 according to the manufacture's size chart. When the dress came in, everyone in the world could tell it was WAY too small. I couldn't bend over, could hardly get the dress zipped up. If I made any wrong move my straps could break. I was so upset at how it looked I wanted to cry. It looked like a totally different dress. All the owner kept saying was that it looked beautiful on me and fit me like a glove BUT I needed to loose a little weight and get some spanks. I showed this picture of me in the dress she ordered me to literally everyone I know and everyone couldn't believe it was the same dress and could tell it was WAY too small. I had myself professionally measured at another boutique after this because it didn't make sense. I was measured 29 1/2 in the waist. Almost 3 inches bigger. (I'm 122 pounds and my weight wasn't fluctuated more then 2 pounds for over 5 years.) This means according to the size chart on the dress company website, I should have had a SIZE 8. Not 4, not 6. She refuses to give me my money back. When I confronted her with the measurement from the other bridal boutique, she stated by email that there was no way she measured me at 27 1/4 yet that is what the receipt says and that is what size dress she ordered. If she would just taken accountability for the mistake and reimburse me so I can purchase another dress, I wouldn't be nearly as upset and stressed right before my wedding. I am in the middle of hiring attorney, and I will get my money back eventually. I expected so much more from a high priced boutique in Birmingham. I am know scrambling to pick up extra shifts as a nurse at the hospital to earn money for a new dress. I never picked up the dress and never want to step foot into that boutique again. How can someone lie right to someone's face and have no guilt what so ever? Absolutely do NOT trust them. LASTLY, telling someone they need to loose weight who is only 122 lbs to start with In order to fit into a $4,000 wedding dress that they already paid for IS ALL KINDS OF WRONG. DO NOT GO HERE!!

Went here on a whim. I am glad I did…read more This is the 3rd bridal salon I searched at, and the experience is SO different than anywhere else! If you want attention, you'll get it here! They sit you down as ask, "What does your dream dress look like?" Guess what, they can make that happen! They are typically appointment only, but someone cancelled on that snowy Saturday I stopped in and I lucked out. The ladies that work there are extremely knowledgeable and helpful. Their selection is divine...everything is beautiful. BEWARE: if your budget is 1500, you might find something on the minuscule sale rack, but that's it. Dresses start at 2K and up because they are made with excellent quality materials. Being on the bigger end of regular sizing, there was very little I could try on, but they did their best to shimmy me into smaller sizes so I could at least see if I liked it. I sort of fell in love with a dress made with Chantilly lace, but it was 1K over my budget. Perhaps it was my dream dress, but I had to walk away because of price. If you can afford it, go to Antonio's...your dreams will come true!

I have been waiting to write a review for LBR, as I was hoping the store and its owner Maria would…read moreresolve the issues that they caused for me, or at least refund me for the ridiculous amount they charged me for alterations that did not even happen. However, after an extremely stressful week, I find myself feeling taken advantage of, dismissed and deceived. WARNING TO ALL: Save yourself from the stress and overcharges this "business" creates. I bought my reception dress from LBR in 3/2021 for my wedding in 9/2021. The sales woman who initially helped me seemed friendly and great, and I felt confident buying a dress from this store. However, that was the last time anyone was friendly to me there, and the last time I felt confident with the store. My dress arrived and I was scheduled for a fitting in 8/2021. I went in for my fitting, was literally rushed to the back of their store by a seamstress telling me to "hurry" because she had another appointment at the store next door. Mind you, I was EARLY for my own scheduled appt. She rushed me into the dress, didn't even let me strap my shoes on and then pulled me onto the stand to begin alterations. I asked her continuously to make specific alterations and she waved her hand at me and said 'yes yes I know what I'm doing'. My MOH was with me, and works in fashion herself, and pointed out several mistakes the seamstress was making but was completely ignored. Not even 5 minutes later, she told me to take off the dress because she had to leave. There was no air conditioning in the store and I was already feeling shaky, and the last thing I needed was to be pushed into a tiny dressing room. I changed and came out and was told alterations would be nearly a thousand dollars. I was shocked, and questioned this but she became loud with me and stated she knew what she was doing and this is what the price would be. I didn't question this again - because, I mean, she's the professional right? So I paid and I scheduled my next fitting to be for the first week of September. A week before my fitting, I received a call from Maria. She told me that her staff quit and I would not be able to pick my dress up from the store, or even go to the store for a fitting. She said my options were to drive to the seamstress's house (which is nearly an hour and a half away from where I live... whereas the store was only ten minutes), she would credit my "gas expense" for the drive; or she would "uber" my dress to me.... I'm sorry, WHAT?! After thousands and thousands of dollars spent, I was essentially being told 'tough luck, there's nothing more we can do for you'. I eventually was able to have the seamstress take my dress to the store next door because that is where I bought my ceremony dress. I was guaranteed by Maria that the specific design/cut of my dress was "easy to alter" and there would be no issues when I received it. Well, other than the train being shortened, IT WAS HORRENDOUS. There were piles of extra fabric at the sides, which made it seem like the seamstress had just clumped a bunch of fabric together to "alter" it. I ended up having to pay this other store for their alterations team to fix this mess of a dress. So here I am, two weeks before my wedding, having spent not just thousands on a dress, but an additional thousand on alterations that didn't even happen, and apparently can not happen because the store no longer exists. Maria refused to refund me for the alterations I had paid for, and does not even seem to care about the unnecessary yet enormous amount of stress she has placed on me, and I can imagine dozen of other brides who they have closed their doors on, literally, with little to no compassion or empathy.

Such a wonderful experience! I had gone to so many shops and kind of felt a bit disheartened when I…read morecouldn't find the right dress. Upon coming in here and working with Denisa, my outlook completely changed and I found the dress of my dreams! Denisa special ordered a sample dress she thought I would love from their Chicago store to arrive in time for my appointment just 48 hours later! Trying the dress on that she had chosen, literally brought me and my soon to be SIL in tears because it was the one! Couldn't be happier with my entire experience! Great store and service!

Beautiful selection of high end wedding gowns! I have come here twice--once for my sister and once…read morefor a friend. Both times, we had excellent experiences with the staff. We had private viewing areas and were able to bring our own champagne (but no wine). They supplied the champagne flutes! My biggest critique is that many of the gowns that you can try on are in smaller sizes. Therefore, it can be discouraging to those who may not fit a size 2-4.

Called this place to see if they have Mother dresses. Before the lady even discussed anything, she…read moresays just so you know, our dresses start at $5,000 dollars! Okayyyy!!! I thought that was super weird! How does she know my wallet? Almost like she was trying to screen her clientele from coming there and only deal with people who have that kind of money. How about..."thank you for calling and showing interest in our salon and our dresses. Not sure of your price range, but just wanted to give you a heads up that our dresses begin at $5,000 so you can plan accordingly." Guess that's Birmingham for you

I truly cannot put into words how amazing Abby is! Wedding dress shopping was something I was…read moreexcited about, but also very nervous about. I couldn't imagine myself finding "the one" (little did I know!). Even prior to booking my first appt. Abby went out of her way to text me to learn more about my big day, congratulate me and start to get a feel for what my style is. Upon arrival, Abby was waiting there to greet me and instantly made me feel so special! Abby even pulled dresses based on what I sent her that she thought I might like.... And she happened to pick the dress of my dreams. Abby let me try on as many dresses as I wanted & showed nothing but support & patience through my selection process. Abby boosted my confidence when I needed it, listened to my feelings, and made me feel like the only person in the room. She is truly one of the kindest human beings I have ever met and I am SO LUCKY to have gotten her as my stylist. If you are making an appt. at The Wedding Shoppe, I highly encourage you to book with Abby She is truly the best.

This wedding store is a pure delight! Two of my daughters have gotten their wedding dresses here…read more The vibe is upscale Boucher and feminine. Chandelier light the main room and their couches are comfy. They have a large selection and I can't imagine leaving here without a "Yes!" For a dress. They have a wide range of prices and their seamstresses are excellent! I highly recommend this shop for wedding dresses needs!

I fell in love with my dress at a small shop in Chicago. Vinnie went above and beyond to have it…read moreshipped to Southfield so I could try it on for my mom. She made sure everything was ordered in time for my wedding--which was less than six months away. She was incredibly thorough and made me feel like a truly beautiful bride. Alterations were done on site, which made the whole process even smoother. It is such a cute little boutique, and I loved how intimate the experience felt--no crowded fitting rooms or multiple brides at once.

My daughter had an outstanding experience here. Vinnie has such a great design aesthetic. My…read moredaughter tried on about 6 gowns and chose one that fit her so well. Thank you!

Love Jenna in white they were so kind and Jenna happened to be in store when I was there and helped…read moreme try on dresses. I felt so comfortable there and loved their employees they were so kind and supportive. They made my wedding dress shopping experience extra special.

I'm writing this review because of the experience my friend's sister had with Jenna In White, and…read morehonestly, after hearing what happened, I'm glad I never purchased my own wedding dress here. My friend's sister initially had a great experience. She found a dress she absolutely loved and was so excited about it. While she was trying it on, her family asked about adding a liner to the bodice. The salesperson told her that they could absolutely add one, that it would only be $60, and -- most importantly -- that if she didn't like it, it could simply be taken back out. That information is what ultimately led her to agree to the liner. When she received her dress, it looked significantly different from the dress she originally fell in love with. She was extremely upset, but she remembered being told that the liner could be removed, so she contacted Jenna In White and followed their recommendations for alterations. The alterations experience was a disaster. The liner had apparently been incorporated into the structure of the dress, and the alterations ended up affecting the boning and structure of the gown. She was eventually told that the original boning had been removed and thrown away. The dress was no longer structured the way it originally was, and there were additional issues with the fit and construction. On top of that, while she was being fitted, there were inappropriate comments being made by men in the alterations shop that made her extremely uncomfortable. She left in tears. She eventually took the dress to another experienced seamstress who has decades of experience with wedding dresses, and the reaction was essentially disbelief at what had been done to the gown. At this point, she went back to Jenna In White for help. She needed to see the original dress or a similar version so the seamstress could reference how it was originally constructed. This is where I think Jenna In White really failed. When my friend's sister called, she was told they were completely booked for the rest of the day and couldn't accommodate her. She drove roughly an hour to the store anyway -- only to arrive and find that there was essentially no one there and no appointments happening. She spoke with Jenna directly and explained everything that had happened. Rather than feeling like Jenna took responsibility for the information her employee had given her, my friend's sister felt like her experience was being defended and minimized. And THAT is the biggest problem for me. I understand that mistakes happen. I understand that alterations can go wrong. But when you are a bridal shop selling a $3,500 wedding dress, your employees need to know what they are promising customers. If the salesperson didn't know whether the liner could safely be removed, she should have said that. She shouldn't have confidently told a bride, "You can always take it back out," when that apparently wasn't the case. My friend's sister made a decision based on what she was told by the person selling her the dress. She then had to deal with the consequences of that information being wrong. And instead of simply saying, "We gave you incorrect information, and we're sorry. Let's figure out how we can help fix this," the experience became about defending the store and questioning what happened. That is incredibly disappointing. I had already heard multiple horror stories about Jenna In White, which is why I personally never purchased my wedding dress there. After seeing what happened to my friend's sister, I absolutely stand by that decision. Brides spend thousands of dollars on these dresses and trust bridal shops with something incredibly important to them. If your staff doesn't know whether a modification can safely be reversed, don't promise that it can. And when your employee gives a customer incorrect information, take accountability for it. The lack of accountability after everything my friend's sister went through is what makes this experience so upsetting.

Hands down, this was the best bridal shopping experience. There was excitement the moment we walked…read morein but also a sense of calm so I wasn't overwhelmed. My consultant was genuine, sweet, relatable, and knew her stuff!! The store's gown selection was perfect; not too much to where the bride would [again] feel overwhelmed but styles for all different wants & needs. TIP:: parking lot is in the back behind the building. Don't worry about that street parking mess

I literally cannot believe this place could have any less than a 5 star rating! Not only did I find…read morethe perfect dress, at an unbeatable price, but the women who work there have gone above and beyond for me in every possible way. Since purchasing my dress, I have gone back to the store several times, to second guess myself, try on different accessories, etc. Nan, my sales associate, has been there for me and helped me SO much every step of the way, she feels like family at this point! To address some of the negative reviews, the inventory is definitely quality over quantity, but I can't stress QUALITY enough. I felt a bit overwhelmed at some of the stores I went to so I liked that, at Bridal Couture, I had time to look at, and try on, every dress I was interested in. I also really liked that I got to pick the dresses I wanted to try on, though they did make helpful recommendations. I have been into the store probably 10 times at this point. I have NEVER felt rushed and I am shocked to see reviews that someone was made to feel bad about their body. That employee must have been fired long ago because at this point, I've probably met everyone who works there and every single person has been so caring and encouraging.

I had a great experience at Macy's bridal salon. Pam was so sweet. She wasn't pushy and actually…read moresuggested dresses that would fit my body type. Unlike what I experienced from David's bridal Madison heights. They have a lot of dresses to look at but the price range is a little too high. I was looking for a beach wedding dress so I didn't want to spend too much money on a dress. I was just very happy with our service from pam. She was so sweet :)

I purchased my gown 11 months ago from the Macy's Bridal Salon, in - silly as it sounds - a…read morecompletely euphoric and seamless experience. It was the first dress I tried on, fit me beautifully and I even shed a few tears with my parents and the wonderful staff at Macy's. During this experience, they told me to expect the gown to arrive some time in April 2012 (my wedding is September 29th). While I thought that did seem early and plenty of time, I was just going with the flow and started looking forward to Spring. It never came in April. No big deal. They told me to expect it in May. It never came in May. OK, we had time... Then I got July...which has come and gone. At the end of July/beginning of August, both my mother and I followed up with them, fearing that maybe their inconsistencies could reflect a bigger issue. They reacted in what could be best describe as condescendingly passive aggressive. I received comments like "it's ALWAYS 7-8 weeks in advance of the wedding" (umm, why didn't you tell us this months ago??) and "don't worry you'll be fine." OK, fine, but when planning a wedding is already among the most annoying things for me, this kind of condescension can really bother. But I stayed calm. It's only a dress. Some time a few weeks ago they told my mother that it will be shipped in 2 weeks. I made the mistake of calling them up today and got a more aggressive level of condescension. My own bridal consultant, who was the sweetest person in the world on that fateful date 11 months ago, was visibly aggravated with me and told me I need to follow up with management only on shipments. Oh sorry, you decide to tell me this now? I'm now 5 weeks before my wedding and while I'm not worried about the dress itself, I have little faith in their service and frankly feel run down. I've never been told so many varying stories and I can confidently say that they are my only vendor I've had issues with during this whole wedding planning nonsense. Truly uncomfortable to work with. I am thisclose to insisting on a refund in order to buy something elsewhere, off the rack. Again, it's only a dress, but service like this can really kill an experience.