"No Frown Lines, No Horror Stories--Leslie is the GOAT!"…read more I'll be honest: I have injector trust issues. Like full-on Botox PTSD. Between being called a manchild at a med spa in Chicago, being so over-injected I looked like an a wax figurine at Madame Tussauds , and one charming injector who basically stubbed out their cigarette before coming at me with a needle (washing hands apparently optional), let's just say I was skeptical. Enter Nurse Leslie at Bella Via Med Spa. From my first appointment she immediately put me at ease, which is saying something since I'm usually gripping the chair like I'm on a rollercoaster. She doesn't try to upsell me after I mention I'm literally only comfortable with the bare minimum. No pressure to get a whole menu of treatments I don't want, and actually listens. She wipes me down with alcohol swabs to satisfy my inner germaphobe before administering my favorite poison (Botox, not actual poison, though let's be real, it kind of is). She's precise without being in a rush, presses on the injection sites to reduce any instant sting, and hasn't hit a nerve (figuratively or literally) once. Best of all? A couple weeks later, my forehead is smoother than a baby's bottom, without that frozen "NPC in a video game" look. If you're in Toledo and want to keep your facial expressions (but not your frown lines) in check, Leslie is the best.

Made an appointment for a basic facial and Kristen delivered! At 72 I was concerned about aging…read moreskin. She gave me a thorough explanation of my skin's condition and suggestions for improving the dryness and red cheeks. I also had a dermaplane treatment and as a result my makeup looks smoother. Very happy and I will go back again.

Great place, great people and a great community of people who care about their customersread more

Lovely salon! Wonderful service options! Katie is so kind The staff made my visit amazing! The…read morevichi shower is so nice and a unique experience for sure. Loved my facial Thank you for the Cherished Friends spa day! I had never had a spa day and this was extra special!

Lisa was amazing! She has the most calming voice and I just love her vibe. This was my first visit…read moreand I will be going back to her monthly for facials. She is very knowledgeable and uses product she believes in. 10/10

I had an express facial with Lisa and loved it! She also adds a light massage…read more I didn't realize how much my face needed exfoliation and hydration. After the facial she educated me on what products would be best for my skin type and age. I love the products and can't wait to see the results in a few weeks! I will be returning to see Lisa in the future.

Good experience I walked into no appointment…read more I was welcomed right in , I was given a bottle of water right away I think I got a good pedicure I will go back

I'd say my experience at Classy Nails & Spa was definitely a mixed bag. There were things I really…read moreenjoyed, but also a few communication and billing issues that kept the experience from being a 4 or 5-star visit. First, the positives: the atmosphere is definitely a vibe! It's cute, relaxing, and has a nice overall feel. I also appreciated that the service comes with snacks, which is a fun little touch that makes the experience feel more elevated. Most importantly, I love how my nails turned out. My nail technician did a great job, and I was very happy with the finished product. Where things got a little frustrating was with communication. I requested a basic pedicure with gel polish and a gel polish color change on my fingernails. The receptionist mentioned that she was confused about my request, which caught me off guard because I felt like I was pretty clear about what I wanted. I also didn't understand why I was charged separately for removing my previous gel polish when I was getting a gel polish change. To me, removing the old gel seems like part of the process of changing the gel color, so I would have appreciated having that explained before the service. My fiancé also got a manicure for the first time. He specifically and repeatedly requested no polish. Unfortunately, clear polish was still applied to his nails. He didn't even realize it had been put on until I noticed his nails later. That was probably the biggest communication issue for us because he had clearly expressed what he wanted. Then, when it was time to pay, there was another mix-up. Our services were incorrectly assigned between our bills. Instead of me being charged for the gel polish change on my hands, I was charged for the pedicure. His manicure and my pedicure should have been on his bill, while I should have only been charged for my gel polish change. We didn't really push the issue at the time because it felt like trying to untangle everything was only going to create more chaos. However, it is something worth mentioning because clear communication and accurate billing are important parts of the overall customer experience. Would I go back? Yes. I wouldn't write the salon off based on this experience. My nails genuinely turned out great, and I really enjoyed the atmosphere and little extras like the snacks. I think there is room for improvement when it comes to communication, listening to specific requests, and making sure services are entered and billed correctly. For now, I'd personally rate my experience around a 3.4/5. The nail quality and atmosphere definitely earned points, while the communication and billing issues brought the overall experience down. I'd suggest booking an appointment rather than walking in, and make sure to confirm exactly what services you're going to receive and the pricing beforehand. It also doesn't help to see that the receipts aren't itemized specifically to show the customer what services they received with add ons (if any). The service(s) on the receipts just reads "custom."

I would not recommend this dermatologist at all. You are paying for the dermatologist to guess what…read morewill work for your skin and pay $100's for her guess. Then when you call to inform them that your skin was burnt based on their guess of medication you should use, they let you know you have to pay more money for them to guess again, and don't get back to you. It's not worth it because the guesses aren't even good. As an African American patient, I would not recommend people of color go to this dermatologist.

Dr. Mitchell was rude and condescending when I met with her. I wanted her to look at a rash and to…read morediscuss hair loss. I was told that they only discuss one condition per appointment. I wouldn't recommend her.

I went in for a pedicure. The pricing is a little steep, but the service was good. My feet look…read moregreat. It is a very clean well cup salon. It is large with a lot of options for nail techs.

Bad attitude from manager and some employees. Nail shop looks clean. Most of the workers are…read morefriendly. Except for Justin. Not sure if he was having a bad day but, he did not hold polite conversation. Justin did not clean under my toes or clip my cuticles. His first reason was because it's just a "basic pedicure". When I said even a basic pedicure should look neat he blamed me having a take a work phone call. He continued giving me attitude about his poor work and said he was going to get his manager. The manager quickly got someone adequate to finish the job. Very disappointed that I have to find a new pedicure spot. The manager herself didn't even apologize for her employees bad attitude.

Super friendly and I loved my lashes! She was a joy to work with and I highly recommend!read more

Beautiful, clean salon. The ladies who work there are kind and helpful. The salon also has lots of…read morefashionable things to buy, from hair accessories and products to clothes. My stylist, Lyndsey, always does a great job.

This review could have been great because the service started out that way. Vanessa Sanchez is…read morepersonable and seems competent but she only does half the work you paid for and then refuses to complete it. She told my daughter and I when to call for our touch up service for our eyebrows and when her waiting list dropped us, she didn't have the courtesy to return my voicemail, text or message. Sorry, there are too may good estheticians in town to put up with a disreputable one.