READ TO THE END:If i could i would give this place 0 stars. Its very simple, this places CONS you and takes your MONEY. I will explain why I have said what must seem as harsh words, The laptop I am writing this review on was the one I brought to this store as it was local to me. From what i could tell the hard drive was failing and I am no expert on laptops. So I brought it to Blue screen Terenure to which the man working there which is the owner said one of his first stories to me, about how his wife has the same laptop and that he knows exactly what is wrong with it and that it is a common problem and easy fix (this man likes to tell stories to convince you of doing what he wants) He told me it was going to cost €80 to just re install the windows program onto the laptop and that it would be ready in a few hours. Ok firstly how on earth does it cost €80 to just re install a software program, but sure its his own business he can charge what he wants that's not what this bad review is about. To make a long story short as if you are still reading this, this review is long enough as it is. Basically his efforts or lack there of didn't work and I had to keep going down to him another 4 times each time leaving him with my laptop for over 7 days at a time and each time he would give me a new excuse, new problem and a new story along with it. It got to the stage that the computer was getting worse and worse the more he looked at it (which i believe he was removing parts or something yet i have no proof of this) and eventually my laptop wouldn't even turn on, to which he finally tried to swindle me by giving me an ultimatum either sell it to him for €100 (New my laptop costs €699 and from my research it still costs close to €400) or pay to get it fixed which he was gonna charge me €200 on top of the original €80 i previously gave him that didn't work! This is where i started to realise he was a con man and that he could easily fix my laptop and just re sell it in his store and me none the wiser. So i took my laptop back off him and tried to get a refund to which he refused, at this point i didn't even care i just didn't want to deal with this con man anymore. So I finally brought my laptop to PC World and they said it was the Hard Drive after just 5 mins of looking at it, which is what expected from day one and they fixed it for me for around the same price as the con man at Blue Screen Terenure charged me to just re install a software program €80. My laptop is working like brand new now. I would not recommend this store and I would strongly suggest going somewhere else if you do not want to get robbed by a Thief. I feel so strongly about this as he is taking advantage of an area he knows people are no experts in and a lot of his customers I saw in his store were elderly people looking to get their gadgets fixed which is in my eyes just wrong. I even signed up to Yelp purely to make this review and to warn other people of this store. read more