Quick, friendly, reasonable, reliable. We ended up hitting him after he turned it green pool blue!read more

They started 3 months ago on a start up remodel pool, I have had three different people servicing…read moremy pool and as of today I have algae growing around the pool and no chlorine at all and they service the pool on Monday. It is Friday.

They did great and sent someone same day to diagnose my pool equipment issue. I highly recommend…read morethem for your pool needs

I had initially given this company 5 stars but once the owner hired young kids to do the work the…read morequality of service went down hill. I was wondering why my pool was suddenly looking bad all the time so I checked the security cameras. From the time the pool guy would show up to the time his truck was gone was sometimes as little as three minutes, no joke. He would come dump chemicals in and leave. No brushing, no sweeping, nothing, even though the pool obviously needed it. I have since learned to take care of my pool myself and it looks fantastic again.

UPDATE: 2 years later and Fabio is still the gold standard for pool service. He recently went above…read moreand beyond to help me source parts at a lower cost, even though he didn't have to. He is a truly great person and a professional who actually cares. If you want someone you can trust implicitly with your home, Fabio is your guy.

Fabio is the best pool expert and pool cleaner in SoCal. Full stop. We went through 3 terrible (and…read moreuntrustworthy) companies before we found Fabio. He is hardworking, he is knowledgeable, he stays ahead of any problems or trouble we may face in the future, he is always there when he says he's going to be there, he does the little things. Our pool and hot tub have never looked better. However, this all pales in comparison to the human being that he is. Fabio is the sweetest person you could ever do business with. He is a joy to speak with and you can trust him -- which I can't say about any of the other people we worked with. He's just the best guy and I would highly highly recommend him to anyone in SoCal.

I needed a few repairs (valves and salt cell work). I am very happy with the service/repair…read more David was prompt, efficient and knowledgeable. I would highly recommend.

If your pool is acting possessed, call David…read more I had been chasing issues with my Pentair saltwater system, and David came out and had everything diagnosed in no time. He didn't just fix the problem, he explained why it was happening in a way that actually made sense. No upselling, no confusing jargon, just honest expertise. He also got my pool lights working again, which I honestly thought was going to be a much bigger (and more expensive) job. His pricing was incredibly fair, completely transparent, and there were no surprise charges. It's rare to find someone who's knowledgeable, trustworthy, and genuinely enjoys educating their customers. David checked every box. If you want someone who's honest, efficient, and won't leave you wondering what you just paid for, he's your guy. Highly recommend! My pool (and my wallet) are both happier because of him!

Our pool water was due for total replacement. Draining the 17k-gallon pool is not only expensive…read moreand risky (plaster may crack and empty pool could float out of place) but also not environmentally friendly. I came across this Puripool Reverse Osmosis pool water recycling process that turns existing pool water to better than what tap water offers. I called all operators offering the Puripool service and PoolSmart had a reasonable price tag and the earliest availability despite being outside their normal service area. Rick was very responsive at the get go during my evaluation phase, up until after I gave him my business and he completed the job. My pool water is now as good as new and I will recycle my pool water again between 3 to 5 years when it's due in a heartbeat. I highly recommend Rick and PoolSmart for this type of service.

Rick is a great guy! Super polite, so knowledgeable, and always helpful. PoolSmart has been…read moremaintaining our pool for the last five years and we are so fortunate to know Rick! He responds to any issue quickly no matter if it's something simple or a big deal like replacing your filter pump and piping. I would recommend PoolSmart to anyone looking for help with their pool.

I reached out to Joseph for an estimate to repair or replace our pool heater and saltwater system,…read moreand I was really impressed with his professionalism. He responded quickly, took the time to thoroughly explain my options, and even walked me through how to apply for a rebate to help save money. His communication was excellent throughout the process. He followed up promptly and often replied early in the morning or late in the evening to make sure I had the information I needed. We received multiple estimates, and his pricing was among the fairest. In the end, we didn't move forward with Joseph because my aunt decided to go with someone who came highly recommended through a personal referral. That decision wasn't a reflection of Joseph's work. Based on my experience with him, I would absolutely recommend reaching out to him for a pool project.

I have a Pool Heater that is about 25 years old, it started making really loud clanking noises and…read moreshaking real bad. A new heater would cost a few thousand dollars and most repairman say that the parts have been discontinued for this old heater. I was contacted by Joel and he assured me that he can use his resources to find the parts needed to fixed my old unit and have it done at the fraction of the price of a new heater. Joel has great communication with me, I think the longest I've waited for a tax return was only 15 minutes and that's because he was in a conference. Super nice guy! I highly recommend this company.

Excellent service! Appreciate their consistent communication. I really like that they are a family…read moreowned local business.

Booked for service. They did not show up or inform me that they were not coming, instead I reached…read moreout to them to let them know no one came, and they responded that they just forgot about me?... booking with someone else. So unprofessional.

I knew Nick was different right off the bat. Of all the people I reached out to, he was the only…read moreone that tried to help first, instead of just throwing a Service Fee at me. He did his best to troubleshoot over the phone, but once I hit a road block, I just asked him to come out to fix it. He was prompt with scheduling, and got me in the same week. He even offered to come out sooner but I couldn't because of work. I was having issues with an error code the hot tub was giving, and Nick was able to pinpoint it to one of two errors while troubleshooting. He tried the cheaper fix before going into the big fix and luckily for me, it worked! I was very pleased with his prompt service, professionalism, and extensive knowledge and experience in his field. The cost was still low due to his diligence, and now I have my Jacuzzi back!

Prompt reply to my email then out the next day to fix the problem less than an hour after we…read moretalked! 5 star service for Nick!