Truly felt like an insurance scam! No doctor on site, house managers are mostly young fresh out of…read moretreatment at 6 months sober supervising which is insane. After the first week they really don't pay any attention to your needs, favoritism towards patients with insurance of course they stay longer, taking advantage of people that are in dire need of help and sometimes have no where to go; ( Speaking from my personal perspective ) I did everything opposite per suggested, guess what? over a year clean. If you want it you CAN DO IT! Be yourself. Glad it worked for some people. Shady Sands is highly recommended through the locals I hear. Hope this helped.

My daughter is currently here. We are from out of state and sending her somewhere that I had not…read morebeen able to see or meet the people there was more than scary for her and for me!! All I can say up to this point is that all our fears are gone. It is everything they claim it is online and more. She is being supported in every single way possible. From addressing her addiction, her mental health, physical health, everything. The facility reaches out to me weekly to give me updates on her as well. I have had alot of experience with rehabs and know that it's rare when you get ALL of these things or that what it claims it is online, isn't what it is when you get there. I just wanted to let anyone else that is in the position I was about sending your child there sight unseen, to know that you are making an excellent choice in choosing Wolf Creek, they are an amazing place!!

Everything was substandard. From the care to the treatments, food and communication. My uncle was…read morethere for 2 weeks and the whole time, we tried to transfer him to another skilled nursing home. It was a battle!!! My uncle was not receiving sufficient PT and ended up with a bed sore that has lasted a month and still is very painful!! They are clearly understaffed and the place smells like urine and poop!!! No one really seemed to care. Very sad!!

A friend was there and their neglect was unbelievable. Wouldn't let anyone I love go there. He…read moreended up returning to the hospital in an emergency surgery situation that could have been avoided if anyone had examined him.

I was in treatment at "P" House for four months for issues with relationship, intimacy and sexual…read moreproblems. It is in fact a very community-based facility. That means living in a community with other men from all different walks of life, geographic areas, age differences, gender and/or sexual preferences. In reminds me somewhat of a military organization, in that people from all walks of life, economic positions, careers, etc. live together. This is in fact part of the treatment in learning how to become tolerant, share community responsibilities, self-govern (to a limited extent), and become a contributing member of a community. For some it is difficult, in that they have never had the experience or requirements to do so. It's about growth on an individual basis, in relational and interpersonal skills, in self-confidence, reliance on others, and examining the basis of your specific issue. Whether it's a substance or process addiction, there are many similar foundational actions, behaviors, traumas that contribute to our (clients) issues and helps build a bond between us (clients). One of the strengths of the organization is that nearly everyone of the staff, both support and therapists have been clients at Prescott House and are in recovery themselves. This gives them incredible "street creds", as they have been on the clients end and understand the issues the clients are dealing with. They also know how to get a client to look at themselves, take responsibility, learn how to change behaviors, thoughts, actions, and alternatives to the substance/process of choice. They are active in also working with the family of the clients, (those left to sit in the mess we left), and provide a space for family members to share the impact on them and integration back into the family, with boundaries, relapse prevention programs, relationship building plans. They also use whole person approach with using various outside practitioners, from spiritual advisors, fitness/health growth, life coaching/yoga, outside activities, meditation and mindfulness classes. These are things that helped me while a client and after when back home repairing relationships that have caused trauma of various levels, benefits of continuing individual treatment plans and Twelve Step programs. This also includes building support networks both with other clients here at P House and back in our own community. I have built some very close relationships here that will be in my life for a very long time. If you are really ready to do something about your addiction, the impact on your life and the life of countless others and do some hard work and return to have a meaningful life, and enjoy each day as a gift, then I recommend that you give serious consideration to seeking treatment at Prescott House. Can your life change? Yes. Will it be overnight? No, but each day you can continue to grow a little, enjoy life and be grateful. Bob G

The Prescott House truly helped save my life. I rec'd some of the best individual and group…read moretherapy and I have exposed to several different therapy experiences. They did a great job of keeping a safe and controlled environment while also integrating me back into real life experiences and situations. Highly recommended if you are struggling with any form of addiction and are READY to get help.

Tennell is a wonderful caregiver and made the stay wonderful. There were many others there great…read morealso, but she is a gem

Mom was in there for Hip rehab the facility itself was fair…read more Tennell was very helpful taking care of my moms needs. Tanya was very helpful in doing PT with my mom, and getting her strong enough to return back home.

I definitely would not recommend this program. This is a voluntary program but the patients are…read moretreated like it is a court mandated program. From our experience it doesn't set up your loved one for long term recovery.

If your looking for recovery in this area, go to silver sands! The staff and accommodations were…read morewonderful. You can tell Lex, Marshal, Lisa, Alex, Tee Tee, Debbie, Michelle, Percy Joe and Andy truly love what they do and genuinely care about your success and recovery. Alex is a phenomenal therapist. I truly wish I could have stayed longer and worked with her and them longer! They made a lasting impact on my recovery and I'm truly grateful!

I went to decision point on a 30 day program. Where to even begin about this place…read more... The detox center to decision point was absolutely incredible! The staff was very attentive & helped in all ways possible! They made sure we had snacks & were well entertained, they made sure to help during my withdraws and my urges! I appreciate them to a full extent!! The BHTs were saints they were always working long hours with adults who were lost & broken trying to find their way, they were very understanding of why we were there & what we need, they were always easy to talk to and attentive to our needs, the group sessions we would have in the community room was so great it was a huge insight to what everyone was going thru & what lead them to being there, the ways they gave us resources to achieve sobriety was very helpful! The nurses were average, they pretty seemed to be there for their checks like it was a 9-5 not really helpful besides doing their job. Now about the center! OH MY LORD ! The staff of the center was absolutely terrible! The director Jill was rude & kept herself on a pedestal as if she wasn't once in our shoes, she would use thing disclosed to our therapist to her advantage in a disrespectful manner, the so called "therapist" were not therapists at all, if things were uncontrollable for them or they couldn't figure out ways to handle situations they would send you to the physic ward for a 24-72 hour depending on the situation, I had a panic attack during a session & was sent to the physic ward when asked if I could sit outside for fresh air to calm down & be able to breathe they denied me & had me admitted to the physic ward for a 24 hour hold during my time there my roommate stole my clothing, my coloring pencils & my markers. When brought to jills ( the director ) attention she called me a liar & said that's not possible when given a note to her that was left on my bed from my roommate she took it & ripped it up acting like I was still lying, she later kicked me out of the program called my mother "who keep in mind was not allowed to be contacted due to her not being my main point of contact, telling my mother that I left the program when I didn't I was 1 week away from graduation, she didn't want to give me any of my case files or information, she adjusted my therapy sessions stating I did not do them but I did I did EMDR sessions which is physic therapy & and family therapy as well ( which my mother & father both were apart of ). The rules of the facility is absolutely awful...they strip you rights to yourself, so prior to going I recommend trusting someone close to pay your bills because if not they will not pay your bills for you, make sure to have enough personal money because you will not have access to this, you do not have access to your phone nor accounts. You're only able to meet with your case worker 1 every 2 weeks in a 30 day program that's 2 times a month if request is approved..you will be taken to the des office to get food stamps which your only allowed to spend 55$ a week on food which would last no more then a few days & if unable to get food stamps they will take you the food bank for a food box. ( better off getting a food box then using food stamps ) you get more food that last longer. It took them 2 weeks to give me access to my belongings such as my personal clothing, my hygiene products & my books & coloring things to help keep my mind at ease. Bed checks were done every 15 mins ( which is not bad but them having to shine a flashlight in your face every 15 mins can be pretty disturbing when trying to sleep. The child locks on the tvs were unnecessary so you were not able to watch anything besides children shows & networks. The Your family can not contact you for 2 weeks as & family visit are not allowed for 3 weeks into your 30 day program.. The group sessions were insanely unnecessary and overwhelming causing many triggers...yes many of them did help when we would have speaker meetings and group discussions but the course of putting one person in the middle of a circle & exposing all their dirty laundry is not helpful in any way yes we're all there for same reasons and many different but it does not mean to EXPOSE THE THINGS I DISCLOSE BEHIND CLOSED DOORS ! We are not allowed to go anywhere but to the park once a week on Sundays for 2 hours, it can be pretty overwhelming when you have no outings or outlets to express yourself during that time.. I do agree that even with the centers terrible actions and behaviors my overall experience was alright. I'm currently one year sober and happier then ever I'm thankful for the BHTs and the group speakers that we had in grateful for the many different people and walks of life I met during my stay

My loved one went to this treatment center to detox and get help with his addiction. They have a…read moreclean facility, attentive staff, a great program and most importantly staff that care about the patients there. Chris from the admissions department has been very helpful and informative. Chris is very responsive and answered all of my questions. Chris has great customer service and is an asset to this rehab center. Thank you Chris

Not impressed at all. Staff is OK but when visiting I see call lights going off for a while before…read morebeing addressed. Don't ever leave anything of any importance there. They have "misplaced" my fathers electric wheelchair, personal items, clothing and money. They tried to do better like get my father up for meals, but everyday that I have gone recently he is in bed or maybe a wheelchair in his room. I understand that it is a residents right to determine where they want to eat but to leave them in the same room for weeks is poor care. Tried to get me to place my dad on hospice when he isn't in need so they can bill ALTCS for hopsice care at a higher rate frauding the insurance company.

I have been here many times as an outside contracted employee as a nurse. I have seen some big…read moreimprovements recently with the facility, attitudes and just overall. I'm proud of where they are now and refer patients here.

Stay away from this place! They do not have enough nurses…read moreto go around. My mother was very sick and dying, that part I knew. What I did not know was that they would make it worse. She was an extreme fall risk, dementia. Did they try to stop her, NO. First, she tried to escape, then she ended up in the E.R. with a broken neck at C-2 level. Known as the hangman's break. No help, just excuses. After all she was a D.N.R. And then, a lot of morphine to dull things even more. These things happen, don't you know?? Just covering their asses, and Covid is the great excuse. I called last week to check up on her, only to find out that she passed away 2 weeks earlier. No phone call, no letter, No notice. I am still trying to find out where my mother's corpse is located. Save your time, Go anywhere else. Unless you cannot afford it, in that case, Good Luck!

My husband came here and in less than 24 hours he fell out of bed and was in the ER. I kept…read moretelling the administrators I was concerned he would fall from bed. Restraints are not allowed but they could have lowered his bed and put pads on either side of his bed. No, instead they called me to meet him at the ER. He just missed hitting his eye on the air conditioner and was a bloody mess. Very old, dark and dingy in appearance. I would never go back there again with someone I love. The next nursing home always kept his bed lowered to the floor with thick pads on either side to protect him should he fall.

My family member went to reflections a couple of months ago and graduated the program. First off He…read morewas hopeless lost and was absolutely out of control. He came in as a broken man with all of his morals and values had disappeared. He was 85 pounds and a total mess been living on the streets for years. I want to thank everybody at reflections for turning his life around and giving it back to him. Although this was not and easy transition he could have done it with out the amazing accommodating staff to help guide him back to the light.

I was sent there by friends and family. They will return any of my items that I had mailed there…read morefor my personal use. Chris (Manager) is holding my personal items hostage do to a billing dispute I had nothing to do with personally. He has been very unprofessional in getting the situation resolved and refuses to return my property. He says I need to drive there and get it myself. My girlfriend spent a lot of money on postage and they can't even return it to the sender for me. I have them on tape saying they would send my items and have been getting the run around for months. Chris refuses to return my personal belongings! The stress is causing me to have a breakdown which is what brought me there in the first place! I don't wanna relapse over this nonsense that has nothing to do with me. I had no choice in the rehab I was going to so stealing my clothes is really disappointing. I hope to get this issue resolved in a timely manner but Chris keeps giving me the run around.

This place is a TOTAL JOKE. They LITERALLY let ex-addicts…read morewho attended several months ago run pretty much the entire show. You get to see a licensed professional very infrequently. To qualify for ACHHHS your BAC has to be over a certain amount, was advised to drink before checking in, this practice should be ILLEGAL. I literally learned NOTHING while there. Mid-July when I attended & AC had gone out in room I shared with several other women. There was little to no surprise and/or attention to this matter by staff. I could not even sleep it was so darn hot. They attempted to push drugs on me that I did not need. When I checked out I was given a bag with 3 prescriptions. No instructions or reasons given. I cannot believe places like this are legally allowed to operate, much less subsidized by taxpayer money. No wonder most of their positive reviews were written by staff. And duplicated. DO NOT GO HERE. Unless you need free/crappy food and/or enjoy being babysat by ex-addicts in their 20's who get free housing in return for said babysitting services. This place is 100% a TOTAL JOKE.

Not a good place to go if you want real treatment they treat the clients like they are nothing they…read moreare just in it for the money and not actually help.