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    Bluepoint SUP

    3.9 (7 reviews)
    Closed 10:00 am - 6:00 pm

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    2 years ago

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    3 years ago

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    7 years ago

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    4 years ago

    Great customer service. Workers were super helpful and passionate about paddleing. My favorite sup rental on key Biscayne so far.

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    7 years ago

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    6 years ago

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    7 years ago

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    Bobby's Bike Hike Miami

    Bobby's Bike Hike Miami

    4.8
    (44 reviews)
    8.0 km

    My family visited Miami with absolutely no knowledge of the ins and outs of the city. So, naturally…read morewe booked a foodie tour. Maryam was very professional, knowledgable, and friendly. From beginning to end, we were immediately immersed in the Wynwood area, and got great stories along the way. We got to see so many beautiful sights around this small niche area and everything was amazing. Our expectations regarding the food were surpassed as well. We initially thought we'd get little nibbles of things here and there, but we were so wrong. We got full sized everything (tacos, samosas, pizza, sandwiches, and cookies)! Bring your appetites, for sure because you won't be disappointed. You won't realize that you're on a tour because you're having so much fun!

    I booked a food tour with Bobbie's Bike Hike and unfortunately had a disappointing experience. I…read morearrived well ahead of time, but after waiting 45 minutes after our start time the guide never showed up at the meeting point. I eventually had to leave. I was told a marathon was impacting traffic, but as a traveler who planned ahead and arrived on time, this is something the company should have anticipated and communicated more clearly. I also spent about $80 in Uber fees just getting to the meeting location, which added to the frustration. To their credit, the guide later connected me with the first food stop and arranged for tacos and issued a full refund, which I appreciated. However, the bigger disappointment was the lost opportunity--I could have booked a drag show or another tour during that time instead of waiting. Customer service tried to make things right after the fact, but better planning, proactive communication, and respect for guests' time would have made a big difference.

    Photos
    Bobby's Bike Hike Miami
    Joes Pizza
    Joes Pizza
    Bobby's Bike Hike Miami

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    Suncycling

    Suncycling

    3.2
    (56 reviews)
    8.8 km
    $$

    Excellent service and attention to detail. My wife and I took our 2 bikes for tuneups last week for…read morethe first time in years (these bikes had been sitting in a garage for over 4 years just collecting dust). To our surprise, the service was so spectacular that it feels as if we just bought two brand new versions of our bikes - they looked and felt as if they had zero miles on them). We then brought our daughter's new Guardian bike that we bought her for Christmas because we just couldn't figure out how to put the training wheels on it. Nelson was so nice and helpful that he had her bike ready for her that same afternoon. The quality of the customer service, the interest to help and the prices are why this establishment deserves a ton of praise. I own a Specialized and I will only go here in the future for any repair work or if we ever need new bikes for our family & friends. Thank you! Sebastian, Ivette & Nina

    I purchased a Stromer electric bicycle from this store for $7,000. I brought the bike in for…read moreroutine maintenance this past December, and after that service, the bike began experiencing electrical issues that it did not have before. From the first day I picked it up, the motor would overheat and the pedal assist would not function properly. I brought the bike back to the store, and they kept it from December 20 to January 19, nearly a full month, for repair. When I picked it up on January 24, the same electrical issue reappeared within less than 30 minutes of riding. The issue was not resolved. I contacted the store the same day and provided photos showing the issue was still present (I have photos with metadata and records of the messages I sent). I was told they would contact Stromer, but they never asked me to bring the bike back. On January 28, after three business days, I requested an update via text and was told they were still waiting for Stromer's response. By January 30, I still had no resolution or meaningful communication. I then requested, via text message, a defined timeline for resolution, giving a deadline of seven days and stating that I would escalate the matter further if necessary, although I preferred not to. After this message, the dealer responded in writing that they would no longer manage my warranty case, would no longer communicate with me regarding the issue, and that I was no longer welcome at their store. They advised me to contact Stromer directly, despite the fact that Stromer does not provide direct support to individual customers in the U.S. The phone number provided did not connect me to customer support. In their message, this store stated that the initial warranty case had been "fully resolved" and suggested that any further assistance would have been a goodwill gesture rather than a warranty obligation. This does not align with my experience, as the electrical issue remained unresolved and first appeared after their service. Screenshots of the messages referenced above are attached. Based on my experience, I cannot recommend this store.

    Photos
    Interior.
    Interior.
    Nina on her new Guardian bike that she got for Christmas
    Nina on her new Guardian bike that she got for Christmas
    Awesome premium Wilier bike.

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    Awesome premium Wilier bike.

    Bluepoint SUP - beachequipmentrental - Updated June 2026

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