Had a ring resized and couldn't be happier with their work, price, and overall professionalism…read more It's hard to trust people with precious items but I will keep coming back here for anything related to jewelry.

David and Jacob curates, high quality Estate jewelry at reasonable prices. Their taste in jewelry…read moreis exquisite! They been in business for over 40, both are respectful, honest, dedicated to their craft, and trustworthiness. I absolutely love this business!

Excellent communication both sending my watch in for repair and safely receiving it completed. This…read moretime, the repair was covered under their 5 year warranty and we only had a couple months left before it expired, but TWBG was prompt and professional. We appreciate their skill and timeliness. This is the third time we've used them and have no hesitation if we need them again.

Best experiences I have for selling my Rolex. No hassle just honesty. I email him the pictures of…read moremy watch. He gave me a quote and I bring my watch. He checked the watch out & gave me a check same price as offered. No stress no hassle. If you have a Rolex you want to sell or buy; BEN is your guy!!!!!!!

Tom is a true craftsman... He has done exceptional work on my watches…read more.. I would trust him with the most delicate and important work on a fine timepiece....

Very fast and friend service. Tom was able to handle all my concerns. Highly recommend for any…read morewatch related services.

Absolutely incredible experience at Feldmar Watch Company. From the minute you walk in, you can…read moretell this place is different. Everyone there is welcoming, knowledgeable and genuinely passionate about watches. No pressure, no attitude--just great people who make the entire experience enjoyable. A special thank you to Ben, the Director. Just an awesome guy. He took his time with me, knew his stuff inside and out, and made the whole experience feel personal. You can tell he really cares about his customers and the reputation Feldmar has built. I also have to give a huge shoutout to the watchmakers. They sized my watch perfectly and treated it with the same care and attention they would their own. Those little details matter, especially when you're buying a watch you've been looking forward to. From Ben, to the sales team, to the watchmakers behind the scenes, Feldmar absolutely crushed it. This is how buying a great watch should feel. First-class people, first-class service and an incredible shop. You guys have a customer for life. Thank you!

They seemed overwhelmed with too many customers and not enough staff. The staff were dressed very…read morecasually which surprised me for a store that is selling luxury products. Plenty of selection of watches however. Something for everyone.

Areg helped me with a purchase, I love my F1 Automatic TAG watch, He is very knowledgeable and took…read moretime to make sure that we were totally satisfied whit our purchase. I highly recommend seeing him when you go into the store. Thank you! Andre

Just bought my first Rolex today.Also had the best experience in my life.We got help by Edgar.He…read morewas very nice and gave us a lot of advice about the watch and for the future.

I found this place on Chatgbt to sell a Rolex . Got a great deal and was really Easy.read more

Amongst all the "glowing reviews" here is mine - but wait they aren't all glowing - if you go to…read more"not recommended reviews" there are plenty of 1 star reviews - not really fair is it to only have 5 stars showing when clearly people aren't all having the same experience. First of all - I had a bad vibe from the second I walked in - or tried to come in for 2 minutes. I was stuck in the door with a stroller with my toddler in it. The door was extremely heavy and I was attempting to push her through and she got stuck and I kept pushing and it wasn't working. Three grown adults - 2 women and the owner - a man - sat there and watched me struggle and not a single one of them said wow let me help you. I should have taken that as my cue and honestly left. Anyway - aside they can clearly care less for mothers - the owner completely low balled me on my Cartier watch. Yes that's right a Cartier watch for $200. I can get a Michael Kors for less than that. How silly. I was so upset over the door situation and just driving to DTLA with a toddler in general - and he knew that I'm assuming - so he took advantage - and I let him rob me. I did show him online they sell for a lot more than that - and he said well yeah - and still gave me $200...so a Cartier watch is same level as a crappy Michael Kors? Ok! Last but not least - when a man came in to "buy" a Rolex they were all over him like white on rice - having me wait while they bend over backwards. The guy didn't even buy the watch from what I saw - and honestly I can care less. If you are a mother or you aren't buying or selling a Rolex I would stay away. I've never felt so discriminated against quite honestly. I will say, the owner did finally offer to help me with the door as I was leaving - but honestly the damage was already done. I wish I kept my watch and sold it myself online instead of getting swindled.

I've been going to Ramin for over 25 years, and there is simply no one else I would trust when it…read morecomes to watches and jewelry. Over the years, I've purchased multiple watches and diamonds from him, and he has always taken incredible care of me. I call him "Uncle Ramin" because after all these years, he truly is like family. He is honest, trustworthy, dependable, and genuinely cares about the people he works with. In a business where it can sometimes be difficult to know who you can trust, Ramin is truly one of a kind. Whenever there is something special I'm looking for, he gets me what I want, and whenever I need him, he is there. That kind of relationship and trust is incredibly hard to find. After more than 25 years, I can say without hesitation that I wouldn't go anywhere else. Ramin isn't just my jeweler -- he's family. Highly recommended.

Almost "too good to be true" sums it up. None of the watches they advertised were actually…read moreavailable when I arrived, and the pieces they did have were priced thousands above what they listed online. It felt like a textbook bait and switch tactic, which is disappointing for a place claiming to deal in luxury goods. I will give them credit that the watches themselves looked fine, but their advertising practices and overall ethics are seriously questionable. Based on how everything was presented, some of their tactics may raise legal concerns under consumer protection rules.

Love Sam's! Fast, friendly, professional, incredibly skilled…read more I brought in a vintage cluster ring from my grandmother that needed pretty significant resizing from an 8.5 down to a 5, and he did it beautifully without sacrificing any stones. When I went to pick it up, I brought in a watch for servicing and some more jewelry for Cleaning. All of which is completely reasonably priced. I'm really looking forward to having them make a custom piece for me with some loose stones I have. The entire staff is just such a pleasure. I get the impression that regardless of what you bring in, or what you need done- They treat it and you with the same care and respect as they would the Hope diamond. So happy to find a jeweler I can trust!

Sam is a nice man but make sure you do some pricing research in advance. The reviews here were so…read moreoverwhelmingly positive that I didn't look around and got a little bit overcharged I'd say. After dropping my simple gold wedding band off with the promise of a 1 hr turnaround at $125 to have it sized down (he tried to charge $150), I came back 90 minutes later and the ring had clearly not been touched yet. I shared that I'd spent the last 90 minutes researching online and at other shops in the jewelry market and had learned that this service should cost no more than $50. Some places charge as low as $20. I asked Sam politely what the reason was for the steep price difference. He talked about how much time and care went into sizing the ring, and how he used only the best materials so that the cut would be completely invisible. To demonstrate, he began showing me the process, which reinforced my suspicion that when I walked back into the store, he had not yet begun work on my ring. 10 minutes later Sam was done - the work was good, but the seam was indeed visible. After a conversation the price came down to $100. I'm happy, the work is no better or worse than any I have had done before. But be warned that he clearly upcharges for his charm (he's very sweet and complimentary) and generosity (he did a sonic clean on my engagement ring for free). If you want a deal this is not the place. But it's fine otherwise! Not gonna get scalped but not the most price sensitive option if you're in the jewelry district.

I visited this place to purchase my first timepiece. They have a large selection of watches and…read morejewelry, so I was certain I was going to find what I wanted. Susan helped me and was very patient and informative. She speaks Mandarin, but I was able to communicate with her in English. I was deciding between two Omega pieces (Omega listed this place as an authorized store which is why I came here) and she explained the differences and benefits between the two watches. I had the best experience at this store and would totally recommend to anyone interested in a high end piece. I love my new watch and really appreciate the patience with my questions. The rest of the staff are kind and very friendly. I will definitely come back when I visit again.

I bought a Iwc pilot's watch here and am pleased with the watch and the buying experience. Their…read moreselection and supply of Iwc watches were great! I was surprised to see many popular models in front of my eyes. They sure look better in person! The price I paid wasn't the best but reasonable , compared to other places. The sales lady was very helpful, knowledgeable, and pleasant to deal with. I might go back and shop for new Omega watches!

This review is past due...Been coming to MJW for years now and this store is a hidden Gem!…read more Omid and Imán have been selling me jewelry for quite some time now and my experience MJW has been amazing... From jewelry to watches, these guys are very knowledgeable and have a good amount of inventory to choose from.. I recently purchased a Datejust and a tennis bracelet from them for my girlfriend's Christmas present. She loved them btw! Shout out to the MJW team for always taking care of me...

Last year I met Omid when he purchased a house from me. During the time that we were working…read moretogether he delivered a gift to me, a beautiful necklace and earrings from his jewelry store, which are replicas of Van Cleef and Arpels. I did not want to accept the gift but he insisted. A few months later after the transaction closed I purchased a necklace from him and hoped to continue doing business with his jewelry store. About 5 -6 months ago one of the earring's clasp broke. I contacted him. He said no problem, he would fix it for me. I dropped the earrings off to him. When I followed up with him he at first told me the earring was being repaired, and then as time went on he said that it could not be repaired and he would have to send it back somewhere. This went on for months and he kept telling me it was in customs. Then the truth came out and he began to ignore me. He did not want to return the earrings to me. He said that I could afford to buy them from him, and I did not deserve the gift. I have all his texts which prove that he never planned to repair or return the earrings to me. He even threatened to write a bad review about me as a real estate agent.