Highly recommend coming to Navid when selling jewelry. He accommodated to my schedule in booking a…read moresame day appointment. The fact that I was his only appointment that day was willing to see me that's above and beyond efficiency and absolutely a great business owner service. The process took less than 15 minutes and I got paid cash. The individual appointment made me feel not only safe but also assurance of his work because he gave me his undivided attention. He provided excellent customer service reviewing each individual piece I sold in addition to other pieces I wanted to validate. It was my first time selling gold and after reviewing many options I am glad I made the decision to come to him. Who would have thought that a couple of scrap gold found in an old jewelry box turn into a couple of hundred dollars. The appointment can be made online but you can also communicate with him via email, phone or text .

David helped me with a few pieces. Fair prices , thank you . Sold a few of my pieces that had some…read morepainful moments attached

First time ever selling gold. I came here because of the good Yelp reviews compared to other gold…read moresellers. It's a jungle out there with gold reviews. I don't venture into Hollywood all that often these days and honestly, the traffic in the area is less than ideal. When I got to the establishment they had heavy duty barred doors that I need to buzz into. Sorta like entering the area from Men In Black 1 with all the security, minus the aliens. Wait? Anyways, the guy I dealt with, likely the owner, was really chill. He gave me more than I thought I would get for a single earring. My wife lost her other earring and we had no need for 1 earring. All in all, if I ever needed to sell gold again I wouldn't even research another place. This is the place I'd go to. In this instance Yelp served me well and guided me to this place and I'd say it's a good place with good value. I did the math for what spot gold was and the price given to me was fairly close to spot gold, given that most places will do 70-90% of spot gold price.

Igor is kind and honest - you can ask as many questions as you need. If you align on an exchange,…read morethe process takes all of two minutes. Would suggest going here if you don't want to spend time and effort trying to sell jewelry on your own through eBay, etc.

I had a wonderful experience with Burbank Jewelry Outlet! Zaven and his family have been a pleasure…read moreto work with. They completed several jewelry repairs for me, created a beautiful custom cigar band, and most recently designed a custom bracelet that turned out even better than I imagined. Their craftsmanship, attention to detail, and customer service are exceptional. They were patient throughout the design process and truly cared about getting everything just right. I highly recommend Burbank Jewelry Outlet for anyone looking for a jeweler they can trust!

EDIT: as of 10/13/26. Sarah did indeed use the word "fake" because my partner was there with me and…read morewas also upset by Sarah's attitude. We were told a scratch test could be done, and when Sarah came out, she said "we only do scratch tests on items if you want to sell it." We obviously we are there to sell it, as I told the nice receptionist woman. Sarah touched it once and looked at it for two seconds, and then put it down and said, "it's fake. sorry." And walked away. No explanation or anything as to why. I get it if someone is having a bad day, but don't take it out on new customers. 10/12/26 Took in a piece if gold jewelry I found on the side of the road, and I wanted to see if it was real or not. I did some at home tests to see if the piece was real, and it was showing it was. The receptionist woman was super sweet, but the woman who took one look at the piece and said "it's fake." was so rude and condescending. Sure, the edges of the jewlery piece was oxidizing, but that doesn't mean the actual chain is fake. She was looking at me like I had no idea what I was talking about. Didn't even do any tests to double check. Rude, definitely not going back.

blown away by the crisp clean environment! the staff was extremely accommodating in regards to…read morepricing. I also collect coins. They had an abundance of silver and gold coins, both raw and graded available at competitive prices.

Undercut me horribly on purchasing silver that I also notified him saying was fake chrome hearts…read moremerchandise. I proceed to see him post it on social media as if it was real then seen them post the sale of the fake merchandise. All around bad business, gave me way below what it was worth even a good 40% below scrap and even knowing it was fake merchandise sold it to others for way higher than the value or fake merchandise.

We were met by Yasser up front of the great looking store. We had a nice informative conversation…read moreand made some high quality investment choices that he professionally discussed with us. This business has been operating for a number of years, and now has the office up front with a broad spread of items showcased to look at for selection. Great value and generous premiums for the value of products (in our case, physical gold). We will continue to make this our location for recurring purchases. Thanks!!! -Dan

In my 26 years of working with gold dealers, I can say without a doubt that this team is in a class…read moreof their own. They are hands-down the most honest, transparent, and ethical dealers I've ever dealt with. Beyond their absolute integrity, they are ridiculously easy to work with and completely reliable. If you want peace of mind and straight talk when dealing in gold, look no further. Highly recommended!

Searched for a reputable place and we definitely found it. First off, they are by appointment only,…read morewhich was nice. Having an appointment made it feel more private and comfortable. The service was wonderful. The owner was very patient and amiable. The gold testing and process was very transparent and clear. I definitely left astounded on what we had. I had brought in quite a few pieces from a family member who had passed. I didn't know how much we had and the process at the store made me feel that I got the best deal. Highly recommend.

I just want to say that Nick is the most honest and trustworthy Jeweler that I've met. Thank you so…read moremuch for handling my transaction today. I'm looking forward to visiting you again. David V

I bought a First communion necklace + pendant for my God daughter 2 weeks ago and got a pretty good…read moredeal for good quality gold. Super happy with my purchase and the service that I received! Parking sucks but that is just DTLA for you! Check this place out!

this man a thief. I bought jewelry from him and didn't like it. after I returned he and he…read moreconfirmed he received it he refused to process my refund and stole my mone. I had to get the police involved

Great Place ! Very pleasant Lady helped me…read more She explained everything to me about the gold chain I was selling & showed me how she can tell if it's 18, 22 , or 24 Carat. Great , safe location I highly recommend this establishment

Came here the other day, it was a first for me to sell my old jewelry and Arthur and his beautiful…read moreassistant made it a very comfortable and satisfying experience! Learned alot & great too. Definitely recommend. Thank you!

Great place to sell gold they gave me a high percentage of spot on my Costco gold bars. Transaction…read morewas quick and easy as well cash in hand in under a minute.

Tung offers the best precious metals rates in LA! I got $4 more per ounce of silver than I was…read moreoffered by Hollywood Gold & Silver Exchange. Parking is easy but it's not free. There are a handful of lots within a few hundred feet of the office. I've been to Tung's twice and both times I've been able to park my car, head to the building, go in the elevator, do the deal, and return to my car in under 15 minutes. Because of the great service, I've only had to to pay $5 in parking each time.

I went yesterday and brought a bunch of jewelries that I have used since my mom passed away. I…read moredecided to sell my golds and found this place. Ron was very professional and great customer service. I wasn't expecting the amount that I'm getting and I was happy about it although I forgot to ask him the total grams for my gold but he seems honest and fair. Thank you for your hospitality. I will definitely recommend this place.

I had a great experience at this shop! The staff were very professional, kind, and welcoming. They…read moremade the whole process of selling my gold for cash very smooth. Their honesty and excellent customer service really stood out. I highly recommend them and would definitely come back.