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    Bluegrass Moving Concierge

    5.0 (1 review)

    Services - Bluegrass Moving Concierge

    Junk pickup

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    6 years ago

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    From Here to There

    From Here to There

    4.3
    (11 reviews)

    The most caring and professional group I have ever had the privilege to work with. They were all…read morethe things like being on time,quick, professional,and never once talked down to me. The price was more the reasonable for what was expected. The service was a full apartment move and they stayed and respected my suggested time for this move. Medium move. I am so sorry to "From Here to There". I apologize. I didn't realize my post never posted!! Here it is.you are the best group anyone could go with.

    I was hesitant to write this review because I realize everyone has a bad day. The movers were 2…read morehours late because they had been scheduled another move the same day- which took them 5 hours. They worked hard but were tired and careless- damaging 5 pieces of furniture (1of which was not repairable and will cost me as much money to replace because it was part of a set). As a result of being late, I did not get moved out of my house by the deadline. I should have known items would be damaged as the truck looked like the Clampetts truck from the Beverly Hillbillies. This was frustrating because I had spent hours prepping the boxes for this move and had moved most items to a central location for them to load from. Upon arrival to our new home, the items were just thrown randomly into the garage- found several boxes I had marked fragile turned upside down. The most disappointing part of this experience is that I was charged the quoted full price for the move and only offered a small reimbursement for the chair that was broken. I was told multiple times "what can we do to make this right"; however, these were just hollow words. My request was just refund me the move. I was told they were unable to do this, but offered me a credit for a future move up to the price of this move. So you can't refund me this move, but can offer credit- puzzling. Like I said, everyone has a off day. When that happens, the key is how does the company rectify the issue. This company spoke a good game but failed to deliver.

    Bluegrass Moving Concierge - movers - Updated June 2026

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