ok well I called once and a nice man answered the phone and helped me. I wanted to switch my…read moreelderly mums collection from once a week to every other week so 26 instead of 52 pick ups and they don't do that but he did give her a reduced rate/credit on the spot ‼so I thought that was better than nothing-- it was almost half the price... and for the person asking residential pick up in Fayette County is $106 quarterly.. we just don't need it every single week.

Can't get rate information. Poor website lacking crucial info,; Poor support both AI & "real…read moreperson" chat; No one answering phones How much do you charge for monthly residential pick up? should not be difficult to answer. The web page doesn't have any rates listed for residential recycling pick up even though it asks your address. The chatbot doesn't respond correctly to a request for rates. The "person" connected to the chat after the chatbot did not share rates but gave a phone number to call. No one answered the phone call. So frustrating!

I needed a dumpster ASAP and it was coming up on the 4th of July weekend. I called several places…read moreand got in touch with Michael at Bin there dump that.He was able to accommodate a same day delivery. I do not have enough good things to say about this business. They were friendly, cooperative, easy to work with and each employee I encountered on the phone or in person was great! If I could give 6 stars I would. The dumpster was clean and easy to use. They dropped it on time and picked up on time. Even the driver was a delight! I highly recommend this company!!

Nothing but 5 Stars!! Filled out the Request a Free Quote on the website and they called back…read morewithin the hour. Scheduled the days I needed a bin and Jesse called when he was 10~15 minutes out to drop it off. Same thing when Jesse returned to pick the bin back up, he called 10~15 minutes out. The office even called to confirm everything was going okay and that the pick-up went well. Overall service was great and they valued my opinion. I will definitely use Bin There Dump That's service again if I need a bin.

Plan carefully before renting, they offer a three day rental but in reality you only get the…read moredumpster for 2 days or less. they dropped off midday on Monday and they picked up 7 am on Wednesday. They also charge by the weight so if you go over the 1 ton limi, you'll get hit with extra fees.

I can't recommend this company enough! From start to finish, everything was smooth, professional,…read moreand hassle-free. The dumpster was delivered exactly when promised, placed perfectly where I needed it, and picked up right on schedule. The prices were very fair, and the customer service was absolutely top-notch -- friendly, responsive, and willing to go the extra mile to make sure everything went perfectly. If you're looking for a reliable dumpster rental company that actually cares about their customers, this is the one to use. I'll definitely be using them again and telling everyone I know to do the same! It's so easy to complain about bad service for so many companies but people don't take the time to review great ones like these.

I can't believe the amount of time I've spent on the phone calling them to do the service I've paid…read morefor every week. If they pick up the trash on trash day it is a miracle. This is the 8th time they have missed me in just a few months. Why? I see three of their trucks parked at the McDonald's near my house and I think, "Good they are coming to pick up the trash" I just called them about. No. I have had it. At one time their service was the best in Lexington, KY. Now it is trash... So upset I have to waste my time again calling them to pick up my trash which will now sit on the curb until the end of the week.

I am in the process of selling my house. I called and let them know I needed a couch picked up and…read morethe lady said they would pick it up if I locked the arms and foot rest down so I ducked taped them in place. The day went by they were supposed to pick it up and I called and she said it has to be 100% wrapped in plastic. That would of been nice to know up front. Now a photographer is coming to take pictures of the house and Im stuck with a couch sitting out front. Service is a joke from this company.

The folks at ITS are top notch. They were straight forward on their pricing, and when they told you…read morewhen a dumpster would be delivered it was. Hats off to John and Carey, both of those guys are great to work with! I highly recommend their services to anyone with a need for trash or debris removal.

From the owner: ITS Innovative Trash Service offers affordable roll-off dumpster rentals in Georgetown, KY, and…read moresurrounding areas. As a privately owned business, we have low overhead costs, allowing us to offer competitive pricing without sacrificing quality. Our single-axle, lightweight trucks have less impact on your property and can fit in tighter spots, making them the perfect solution for your waste removal needs. With a wide range of sizes available to choose from, ITS Innovative Trash Service makes it easy to find the perfect dumpster for your project. Contact us today to learn more.

Jose and Dillon were great and engaging also very helpful and efficient. I highly recommend this…read moremoving company.

The most caring and professional group I have ever had the privilege to work with. They were all…read morethe things like being on time,quick, professional,and never once talked down to me. The price was more the reasonable for what was expected. The service was a full apartment move and they stayed and respected my suggested time for this move. Medium move. I am so sorry to "From Here to There". I apologize. I didn't realize my post never posted!! Here it is.you are the best group anyone could go with.