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    Bluegrass E-Cycle

    5.0 (1 review)
    Closed • 8:00 am - 4:00 pm

    Services - Bluegrass E-Cycle

    Recycling dropoff

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    14 years ago

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    WM - Louisville

    WM - Louisville

    (26 reviews)

    Airport

    I'm extremelly frustrated with the service from WM, literally I'm the only customer in my block…read morethat is not getting his recycled and garden trash collected...and this has happened way too many time that I'm getting to the point that I want to cancel de service and find another way to disposse to the trash myself. Its completelly unfair to waste my time bagging on paper bags that are not free all my garden trash just to see again and again how they dont take it!! No one on my block has that problem but me...and I would love to know why??? They dont even leave a note to explain why they dont take my trash. This is the worst experience of my life dealing with a company like this. The web page is useless if your trying to make a complaint...its impossible to speak with a person. What a bad experience...if you have the option dont use them, they are for a far the worst option in Louisville KY.

    Tried to call the Louisville Waste Management phone line since I couldn't find what I needed on the…read morewebsite. Was never able to talk to a person. The automated AI voice pings you around and then asks you to wait for person - waited 15 minutes. Also tried the chat feature. The first time the chat asked me four times in a row for my first and last name...which I provided each time. Finally I disconnected and tried again. I was finally able to communicate with a human through chat but it would literally take a couple of minutes to respond to each chat prompt - incredibly slow and inefficient. Then the person had me wait 5 minutes while he scheduled a pick up. Horrible customer service.

    Bluegrass E-Cycle - recyclingcenter - Updated September 2026

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