Never again I'll be back at the new Albany location!!! Everyone you have working down there including the lady in the office were worthless & lazy also very freaking rude!! When I needed help the black guy said that I should've brought someone with me to help me to unload & when I tried to explain that my husband is at work, the guy just walked away like he didn't care. I seen the lady from the office come out to smoke & went to her to complain about the service I'm recieving from her employee & she told me if I'm not happy then gather my scrap & leave then she slammed the door as she walked back into her office. I was shocked that you rather push a regular customer out then trying to help so I did what she told me to do & left. So happy Redball was there to pick up the pieces. read more