had the wife take bottles to get filled, while she was waiting they said we are going to lunch and locked the door and left. I guess lunch is way more important than customer service or customer satisfaction. will never go back! read more

I requested Blue Bonnett Propane to add an additional line for an upgrade at our home. BBP scheduled a dispatch of a team member for a quote. They not only provided me with a very reasonable quote, but they also completed the job on the day they dispatched. I have been using BBP for 2 1/2 years, and they have always provided me and my family with outstanding service. We upgraded our tank size to accommodate our new Pool/Spa. The tank had to be moved, and everything was done in a professional manner. They also have the best Propane price in the local area. Thank you BBP. read more

Took a bottle in to be filled and the young lady was very nice, did a good fill and was efficient and friendly. Good job!

Showed up at 11:58am and was told I would have to come back in an hour because they were closing for lunch. Guess they have have enough business that they can turn away a customer that has been doing business with them for YEARS!!! Won't be going back. I 'll take by business to Yellow Rose or Gene Harris. You've lost a customer FOREVER!!!! read more

Seems like best prices in town. Quick and friendly service. I come heretoo fill my small propane bottles

Excellent and responsive customer service! Nice to have a company that offers such great service. We will keep using Bluebonnet as long as we need propane refills on our home tank which will be for a long time. read more

I may be wrong, but Blue Bonnet Propane and Yellow Rose Propane exchange seem to be the same company at 3111, 3113; and 3115 north Main in Cleburne, Texas. I purchased a gas grill, 20# propane exchange bottle of propane yesterday. A full bottle of propane should weigh 37 lbs including the empty bottle weight of 18 lbs. The propane exchange companies only add 15 lbs. of propane to the bottles so they should weigh 33 lbs. The Yellow Rose bottle I got in exchange only weighed 24.4 lbs. and the seal was intact. It only had 6.4 lbs. of propane in it instead of the 15 lb. exchange weight or the 20 lb. full weight. I lifted other sealed bottles in the rack and found them to weigh less than the bottle I purchased. My scale is correct. read more

So I thought the Bluebonnet Propane and Yellow Rose were the same company... I was COMPLETELY wrong!! The girl who filled my propane tank was so rude to me! I will from now on use Yellow Rose! So much nicer and more professional. read more

Last year they told me they would fix my gauge for free I just need to wait until it was empty. Now, I am being told $150 to $200 to fix it. It has taken a year for my rank to run out. They should have made a note on my account about this issue as I have been a loyal customer. I may have to check on more options for service. read more

I used them for my home propane in 2009 tried again last winter. The phone didn't get answered my call wasn't returned so I kept calling finally getting a young lady who was rude (not the same lady I had ordered from before). Ordered my propane and no one showed up to deliver it. I was then told I hadn't ordered and come to find out my order was lost and a few friends said there's wasn't delivered because the new lady can't keep everything and is never there. I thought I might try again this year but found out neither one of the delivery guys are the same and the rude girl is still there I would like to be able to cook and get ready for winter early, but I think I'll pay a few cents more and use someone more reliable. He needs to get his old staff back they we're great and not rude at all. read more