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American Power Equipment

5.0 (3 reviews)
Open 8:00 am - 2:00 pm

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Response time

2 days

Response rate

35%

Services - American Power Equipment

Farm equipment repair

Outdoor power equipment services

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1 year ago

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2 years ago

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2 years ago

excellent communication, service and price.... do yourself a favor and use APE for your service and repairs

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Classic Turf Equipment - Echo equipment.

Classic Turf Equipment

(18 reviews)

$$$

Huge thank you for a job well done. The work would've been too hard for me to do myself and they…read moredid it in one day! Now it works like a brand new mower. Thank you so much! -Myra

Extremely Disappointed - Terrible Customer Service I had a…read morevery frustrating experience with Classic Turf Equipment that I feel needs to be shared. I visited the Arlington location looking for a specific part. While they didn't have it in stock, they told me the Mansfield location had one left and kindly offered to call and place it on hold for me. They confirmed it was being held by someone named Adrian, and I made it very clear I was driving an hour in traffic to get there and needed it placed on hold without question. They assured me it was taken care of. When I finally arrived at the Mansfield location hot, frustrated, and in a rush to get the part to my mechanic I watched Adrian chatting with a friend for about 20 minutes. Then I watched him sell the very part that was supposed to be on hold for me to that same friend while I stood there waiting. When I finally got to the counter and told him I was there to pick up the part he put on hold, his response was: "Ahhh man, I just sold it." No apology. No effort to help. No concern for the fact that I drove an hour because of his mistake. Not even a simple "Let me fix this" or "Let me find another one or offer you something for the trouble." Nothing. I've never experienced such blatant disregard for a customer. This wasn't a mix-up this was careless, disrespectful, and completely unprofessional. I will never shop at Classic Turf Equipment again and hope the owner or management sees this. Your employees represent your business and this was a complete failure in customer service.

American Power Equipment - outdoorpowerequipmentservices - Updated May 2026

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