My first visit was normal cleaning, X-rays, etc. but recently I had an emergency with pain out of…read moremy head just a few days after my cleaning. I've been trying to reach someone there for days and finally did today at 11 and was told they'd call back 3+ hours pass and nothing. I started calling and got VM fir the last hour. It's now 3PM. I'm out of my head in pain. They won't call back or schedule. My insurance is excellent btw and I simply want them to extract the tooth that's causing this pain. They want to charge $400 besides my insurance? I'm in pain and I'm losing my mind. I'd literally try to pull it out if I could. They have failed me for sure. Suffering and searching for help. Is there an honest dentist out there? Good help me forgive them.

I don't recommend this place to anyone that has health conditions. I have lupus & kidney failure…read moreand high Blood pressure so normal for me is 150/87 154/90 but apparently it has to be textbook normal of 120/70 to het extractions. My day was wasted going to the dentist twice in the same day! Because of the same issue, when i asked to visually see it in writing it said its his morals that won't allow him! Had it been in text book or you looked in my records prior its possible i could have spoken with my dr to see if there is something we could change for the day so i could have gotten the work done. Not to mention they called and said come back at 2:30pm for the second appointment but i get a text message for an appointment at 3pm! No need to talk I will just go to a different doctor and they have already told me due to my health issues i need to get cleared from my doctors! Im ok with that cause they want the business as much as i want my teeth fixed. And going the extra mile to get it completed ahead of time is were i needed to be in the first place not at the bubble gum dentist ‍

Have been coming here for years and every time I come I am reminded why I have been loyal to Anna…read moreDental! They are just amazing!! Dental Hygienist Morgan and Dentist Dr Sharp are just the icing on the cake!! Amazing quality work, amazing follow up, amazing people!! Thank you Anna Dental Team!!

I am so disappointed in the pricing of dentistry. I was quoted a cash price for a cleaning. Then…read moreadd another $85 for the exam....oh plus we have to do x-rays for an additional $140 but we will discount that by half......with a family or six, how are we supposed to pay $278 for a cleaning PER PERSON? I would like to support local dentists but the industry is literally forcing us to Monarch.

Love this dentist office! The staff is absolutely amazing…read more I'd like to give a special thanks to Leo at the front desk -- always so helpful and kind. Juan took his time with my cleaning (even into his lunch hour!) to make sure my teeth looked amazing after braces. He was gentle and showed great customer service. Bree was wonderful during my braces removal -- she explained everything she was doing and had such an awesome personality. Dr. Wright gave me the best cleaning ever, and Dr. Blackburn was very thorough and efficient. I've already referred several family members because of the exceptional care I've received here. Thank you all for your hard work and dedication!

I normally don't post anything on here, but this experience truly fired me up…read more Dr. Allen has been our family dentist since 2020. I mentioned to him that my gums had been bothering me ever since I had my wisdom teeth removed. Initially, he told me to just ignore it until it became unbearable. This year, the discomfort got worse, so I brought it up again. He referred me to McKinney Associates PIE. When I went there, they told me I had to get a 3D X-ray first--which my insurance doesn't cover--before the doctor could even examine my teeth. The X-ray came back normal. After the X-ray, the dentist began checking my teeth and found that one of my teeth was missing a portion, which is why my gums had been bothering me so badly. I was then told I needed to go back to Dr. Allen to have it fixed. How does that make sense? Shouldn't Melissa Dental have identified this issue before sending me somewhere else? And it didn't end there. I tried to make an appointment to fix the problem, but was told Dr. Allen wouldn't see me without a referral--from the very same specialist he had referred me to. He's my dentist, and I now need a referral to return to him? It's too much. I'm done with them--and so is my entire family.

I just moved to Texas from California and my crown fell out when I ate some candy. I found this…read moredentist because it was close to home and work. They got me in last minute, and they let me come back later to finish. They made themselves as available as possible with a booked schedule. The Dr. who I don't even have a name for right now was transparent, upfront, and factual. I appreciate that. The dentist is clean and comfortable with an awesome staff. Thank you all!

My teeth are stuck together after a filling. Also the filling took like 3 hours and i'm still in…read morepain 2 days later

This is the best dental practice I have ever visited - and that's saying a lot since I am 70 years…read moreold. There is always a happy and friendly greeting from Sara, the office manager. Mikayla is my favorite RDA; she is so calming (a good trait to have if the patient has dental anxiety) and professional. The two dentists, Dr. Bennet and Dr. Haight are awesome. I never experience any pain and they are excellent in what they do.

They are so friendly and never so anything unnecessary. They explain things well and keep charges…read moreto a minimum! I used to fear the dentist... now I don't thanks to them!

So far, I've had no real negative issues. I had a dental procedure done, and the team knew exactly…read morehow to prepare me for it and helped ease the anxiety that comes with it. They did make a small mistake with the billing, but it was quickly resolved. Overall, a nice doctor and friendly staff. Just a tip -- make sure they do a pre-determination with your dental insurance before any procedures and ask for a copy of it. It'll save you from any billing surprises later.

what's a scam this office. I went in for annual cleaning check up new patient. The Dentist and…read moreher hygienist were trying to force me to pay for a deep cleaning which I don't need but a general cleaning. they want to bill the insurance for this so call treatment so can make more $$$ off insurance and me. Be ware people !!! The dentist backed down when I told her that I worked in medical field and familiarized with billing and coding medical claims. very dishonest , please get a second opinion as Dr Y will say anything to make extra $$$ .

I've been visiting CK Dental City in McKinney for over 2 years and every time I was there, I always…read morereceived great friendly treatment from the staff there (Amy, Clarissa, Lupita, hope I don't forget any others :-) and Doctor Lee. They were very kind, polite and helpful with my dental needs. Before and during each dental exams, the doctor explained what need to be done and throughout the procedure, she keeps checking if I'm comfortable or experience any pain or not. This really helps ease up the anxiety, prevent any pain, discomfort. Additionally, with my observation every time I'm there, CK Dental office, treatment rooms are super clean and tidy. I highly recommend this Dental office should you have any dental needs.

I would run away from this place. My experience :…read more 1. I took my 90 year old mother a hospice patient to get her dentures 2. Besides them delaying by 60 minutes they find out and tell me your Insurance covers 100% of dentures of basic? But we Chargé $500 for each denture ( $1000 extra ) premium as we provide better ones than insurance pays, per our company policy ( insurance specialist for this office! Well we don't need to pay you extra. 2. Doctor comes and calls me to discuss and says in front of my 90 year old mother. 'You se this under dentures skin, I am concerned she may have cancer' I got shock of my life , a doctor talking in front of a hospice senior citizen. I got scared ( anyone would freak out ) and asked Dr. to step outside) . I politely told Dr. I am her legal guardian you should be careful What you say in front of a patient , who is 90!!!!!!! She apologized and her office manager says please do not say anything to our doctor as she is nice but she understands my concern? What dumb practice? They referred us to another Chinese oral surgeons (I am not being racist here, but I am confused. Is this is a freaking racket to make money? ) I came home and my mothers nurse practitioner visits every Friday. I tell her to check her under dentures and she finds everything normal and says that you need to be careful of these practices. For two hours, I almost lost my breath and felt lifeless worrying about my mother. I had another appointment today only for second opinion in McKinney at 4.00 PM They shared they would do the dentures with no extra cost and not to worry about C.K dental? I am furious. I will be filing a complaint on this practice with insurance company. All this sounds weird. Also this practice did not give any discharge paper except a a brochure Pic enclosed. These practices make money doing all these referrals and why would you charge $1000 extra Very suspicious

I rate based on many things…read more 5 stars for Dr. Julia!! She has been my dentist for a few years now and i like her. She ended up coming to this place and i only went because my insurance said they covered her. Zero stars for how they handled a new client and insurance verification PRIOR to beginning any services or work. This rating is because I found out AFTER my services that they weren't covered. Cost me over $600 and for that i cannot come back. The lady who scheduled my first apt as a new client NEVER confirmed my insurance over the phone nor after i handed her my cards at the counter. There was no insurance verification done and I had to pay out of pocket money i did not have. So that left a horrible taste throughout my whole being. They said they would submit a reimbursement claim form to my insurance but now thinking about it I was not given follow up instructions or anything to find out if this was settled. So now I have to call my insurance and follow up. They gave me a dental plan and the cost for work done was Cali prices of almost 5k. I opted out of that and future services. Dr. Julia will be a dentist i will always use but not while she is at this place. The place is nice and clean and doesn't smell like some dental offices. The staff was nice and welcoming. I had no real issues with the office or staff to be clear. Just the lack of handling coverage procedures and the HIGH prices was a no go for me. I did think it weird she didn't verify my coverage at any point with me. I thought maybe they verified and it was good to go and bill would go to my dental insurance. But not the case and I was hit with a price tag I couldn't afford. So just be aware the insurance should be verified before services or be sure you can afford to attend this dental office. So 3 stars because the way they handled the new client process and lack of prior to service insurance verification really killed it for me.

What many fail to realize is the importance of oral health and how this style/approach to optimize…read moreone's "mouth wellness" if you will, produces the best outcomes. If one is looking for low-cost dentistry this is not the place but many find it's value and are ok with the investment.