Absolute great facility. I've been to a few storage facilities in the northeast and none can…read morecompare to Granite Hill Storage for cleanliness and i truly felt my belongings were safe behind GHS walls. The staff at the front counter were polite and welcoming. Will definitely continue to use and recommend Granite Hill Storage in the future. Chris

When we first started with them 25 years ago they were phenomenal! Over the years they seem to not…read morecare about long time customers,we can't even get our furnace cleaned now.

We had a bad experience with the delivery driver. He knowingly blocked our driveway even though he…read moresaw we wanted to get in. I had to park in the street while he did the delivery. When he finished the delivery he decided to put the delivery slip under my windshield wiper. When I yelled to him to bring it to to me he dismissed me with a wave a drove away. Not cool, not good. Very rude.

Paid $98 month fore two units each. After three months, one was raised to $220 a month the other…read more$155 a month not including insurance.

There is absolutely nothing to consider about this place. Indoor climate controlled storage does…read morenot mean that your things will be safe with prime storage on S. Willow St. I had a unit at the Derry, New Hampshire prime storage and it was one of the best experiences I thought I was gonna have the same thing, but I should've known better coming to Manchester. The first mishap I had was when I was initially reserving and paying for my unit online and one of the employees decided to call me and tell me that I had to do it over the phone. This resulted in me getting charged twice for my first month, that was supposed to be free, I did end up getting I'm free and the extra charge was just applied to my next months rent. I've had a unit for probably six months and I still can't pay it online because they say I don't have a unit with them. Definitely don't go walking around because you're going to realize how disgusting the place is... between dead mice, animal droppings, and pure laziness on the employees behalf, the facility looks as though it has never been swept or even walked through. For the price I pay monthly, I should not have mouse droppings INSIDE my unit. I should not see the same trash and filth in the hallways. And damn! I SHOULD BE ABLE TO USE A CART WHENEVER I WANT FOR MY CONVENIENCE. If you can't trust your customers, the people that pay the employees, then you shouldn't be in this type of business. GO RIGHT NEXT DOOR TO U-HAUL IF YOU WANT LEGIT CUSTOMER SERVICE. THEY HAVE CARTS AND MATTRESS CARTS AVAILABLE ALL HOURS. THEY HAVE 24HR ACCESS. AND BRITTANY, THE STORAGE MANAGER IS THE BEST. The female that works for Prime Storage with the long, straight, dark hair is a b****. I've worked in customer service for a long time and no matter how much my life sucked or I hated my job, I NEVER gave the customers attitude because I wasn't doing my job efficiently. Giving me a snot attitude when I am upset and I bring something to your attention is a good example of what NOT to do. At this point, the convenience of this place doesn't seem worth it anymore... if I went to the Derry location I would NEVER have dealt with any of this. 1 star because I have to. It should be 1

Arrived on time and were efficient. They were patient with my uncertainty of the furniture…read moreplacement and pleasantly moved items to my liking. The estimates were accurate. Professional and Polite. A+

Great service all around! Scheduling was a breeze. When rain was forecast 48 hrs before our move…read morethey quickly helped us reschedule. Crew was careful and considerate with our belongings. On time, no surprises. Very satisfied with Starving Artists Movers!

Ben and his help were top notch!! They were super polite and listened to our needs. We have newly…read morerefinished easy to scratch hardwood floors. They treated our floors with extreme care. On and off with booties on our feet. They we're very attentive to details and didn't get offended when I thought a mattress was a full when it was a queen which made them work harder. They were fast and careful. Couldn't ask for better people. Oh and very affordable! If I could rate them higher I would.

Buyer beware!! I use…read morethese movers back on May 30, 2026. They didn't secure my furniture very well. To start they broke two of my lamps but I let that slide. They left without setting up my adjustable bed. When I hooked it up it wasn't working. I spoke with Benjamin last week and he said he would come by this past Friday on June 19th to address why the bed isn't working he never showed up. Now Benjamin isn't taking any of my calls, he's not responding to any of my text and he blocked me from being able to see his Instagram page. Very disappointing and very unprofessional!! You get what you pay for!! DO NOT USE THIS COMPANY!!!