Wish I could give 0 stars…read more I reached out to them right after receiving the one and only usage on the subscription. I let them know it did not clean my car at all and I wanted the subscription canceled and refunded since the service I paid for was not provided. They did cancel but also said they would not be refunding since I used the subscription already. Absolutely appalling. The bird poop on my vehicle was easily removed by wiping with a wet rag. How could your car wash not even remove new bird poop?! That's part of y'all's main marketing strategies! Windshield was also not clean.. and layer of dust still was on my car from driving down a dirt road beforehand. The car wash literally did NOTHING. Don't waste your $24.

How are they still in business? The worst car wash ever. For a $22 car wash I expect to be able to…read moreuse the vacuum cleaners. Was not told they were not working when the attendant took my credit card. They are thieves. Explanation given to me was yes they are free but not working. They aren't free they are part of the 22. Plus they know no one would use if they told when getting wash. And to top it off the car wash was lousy too. Not enough water pressure. I was in a hurry so I didn't check their reviews. But I assure you that the bad reviews are legitimate.

Ten out of ten. Highly recommend. My old 2013 Mini looks SO GOOD after a detailed cleaning here. To…read moretop it off, Kevin is kind, has great follow up and does what he says he's going to do. Very happy with the attention to detail. Thank you!

I have had my car waxed at Shine It Detailing couple times now, last time I had interior done,…read moreKevin did great job on my car it looked brand new, it's 09 Pontiac G8, so it's 17 years old, and black on black, it looked beautiful, I highly recommend Shine It, thanks Kevin.

UPDATE; the mgr called me and we got this squared away. YYEEAAAHHH!!! Happy to be back I. Good…read moregraces with my favorite carwash!!!! Thank you!!!!! Awful customer service. Car wash ripped off my windshield wiper. I called Customer Service number 3 times and neve got a call back. I went to the other location on 2499 and was told that I have to call the number posted on the other one, which I did- nothing. I ended up buying new wipers and installing them. Nothing from the carwash. 2 weeks later....SAME THING!! I called again- NO ANSWER! NO CALL BACK!! We have 3 cars in our home with a membership- for over 3 yrs now. LEAVING for good!! AWFUL customer service!! Going to Tommy's down the street. They are well worth the change.

I was just there vacuuming my car after going through the wash and your landscaping crew decided to…read morestart blowing grass and dirt all over my car, and when I got his attention about that he just started laughing!! this was infuriating. i've always washed my here and never have had this problem before now. This was extremely unprofessional.

I'm truly in love with Buc-ee's after wondering what was the rave about.. I know 2x over why now!…read more Greeted upon entry.. friendly even with full line. Facilities were clean. Caffeine ready for self service with all the complimentary adds... love a good cup of joe with no extra costs for flavor or milk alternatives!

Minus a star for complete overcrowded areas and long check out line…read more But dang this place is always a good road trip stop. Everything you need. Very clean bathrooms also.

BEWARE. I booked an appointment online for a detailed car wash and nobody was there when I arrived…read more Was unable to reach anyone vial email, phone or text. Was charged for the service. It's been four days. Nobody has responded to my text or email. Would give them zero stars if I could.

No longer in business. I thought they were the best! Showroom quality detailing. Sad to see them…read moregone.

ZERO STARS!!!!! DO NOT COME HERE My car hqs multiple deep…read morescratches didn't even do a good cleaning this car wash was good but lately service is trashhh

if i could leave 0 stars i would. my friend and i took her brand new car to this wash excited to…read moreclean her up all nice but instead we're met with inconsiderate customer service and a now scratched car that hasn't been off the lot for even a week. after bringing this up with an employee at the wash they denied a refund claiming it wasn't their fault. yes it is. yall suck

Went here to get my wife's 2023 CX5 washed. Instead I got a half clean car and the entire rear back…read morearea severely scratched. I filed an incident report and the manager called me and told me the scratched areas were there before but yet COULDNT SHOW ME PROOF??? If it was there before, then You would have nothing to hide! I'll be filing this complaint to corporate and ensure I get my documentation of before the car wash as the way the scratches were, it is almost definitely from the car wash. DO NOT RECOMMEND AND STAY FAR AWAY!!!!

The only reason this place gets so much business is because it the only wash in the area. If I…read morewere you I'd go the extra mile or two to another place. The brushes leave a film of grease all over your car and a few of the vacuums seem to never work. Also, I recently ran two of my cars through and no tire shine was applied that I paid for and the manager told me it was working fine. I explained to him that THEIR EMPLOYEE pushed the tire shine button. Not me! But he then said everyone else it's worked for fine. There's more but I'm tired of typing. Oh, and the manger was supposed to call me and never did and if you call the car wash no one EVER answers.

Mitchell is amazing and really helped me out when the gates weren't working as they should. Great…read moreservice and support atvthis location.

I couldn't figure out where the scratches on my truck and van were coming from. Sure enough after…read moretaking notice, brand new long fine scratches and a roller scuff mark were on my truck after a wash. Actually filed a complaint and manager had me do paperwork. They never got back to me. They'll never admit it. Take your car here if you want new scratches but I won't be back. I could hear the rollers beating the truck, very rough service.

they offer a variety of different car washes and they hand dry. there were still leftover water…read moredroplet marks tho.

They charged for a car wash. Then proceeded to charge month,ly.NO CONTRACT. NO SIGNATURE. They will…read morenot answer the phone. 940-484-5767. No response to email. Tried to cancel. Trying BBB. J7