Great service- Nate who cleans our pool is super nice, professional , shows up and educated in…read morepools. He is also cool with our dogs who love when he comes by!

It really is terrible when they make an appointment and don't bother to show up. The decent thing…read moreto do would be to decline from the start or call and cancel. They have a receptionist, there's no excuse.

Thank you Eric. Pool is running perfectly. Eric responds promptly and follows through when repairs…read moreare needed.

This company is always ready to assist as needed, regarding any issues that arise with my pool &…read morerelated equipment. I first contacted this company after Hurricane Ian, at which time, all pool companies were booked, understandably, SW Florida was hit very hard; I tried for several weeks. I came across "Mid County Pool & Spa",a local pool company and, the owner, Eric, came over the same day & shocked my pool, which was severely needed, to begin reversing the algae that was settling in. I have maintained the services of this company since then. Always reliable with my weekly pool servicing, as well as answering & quickly addressing any calls to the company, regarding issues that may arise over time. I very highly recommend this company, Eric the owner is the best ~ my weekly pool service person, Chris, is very attentive and will very quickly address any issues &/or refer them to Eric for his diagnosis & repair.

After sales customer service is horrible. Beautiful design but we have been trying over a year to…read moreget a defect fixed. They used cracked tiles on our spa and won't come back to fix it. They sent us a proposal for an issue they did and management refuses to call or speak with us.

Kyle, Travis, and the entire tam were terrific to work with. I would highly recommend them. They…read morebuilt an amazing pool and were on top of everything. They show up when they say and complete what they promise.

Absolutely horrible they do not do weekly maintenance as stated in contract the pool tech spends…read moreabout 2min and 30 seconds at our home we see on camera supposed to be water line scrubbing wall brushed pool floor brushed chemical test pump basket cleaned nope he does water test and leaves

Really rude manager and staff . Did a terrible job in cleaning pool and then come up with a whole…read moreload of attitude and excuses. Avoid at all costs

Pool Guys Who Care are professional and provide great service. They clean and service pools and do…read morea great job

Stay away. This is an extremely unprofessional couple that do not know how to conduct business. As…read morea vendor, they called us with a very demanding attitude and when we refused to do business with them (because of the attitude), they (husband and wife) started yelling and cursing at me (even at each other telling each other to shut up as they were talking over each other). I had to end the call; they were out of control. He then proceeded to call and leave threatening voice-messages, stating that he was going to start a war with me. Very awkward interaction. Again, stay away from these individuals and their business.

Zero customer service and poor value. Does not understand the value of a customer. Look elsewhereread more

After Hurricane Irma my lanai screens and a significant amount of tree debris fell into my pool…read more Not on MY priority list, but on the list of my pool people! FREEDOM POOLS not only had my pool clean within a week, but hauled all the debris away! Above and beyond my expectations. Thank you!

Vandy and Ken are the absolute best, they are very attentive, and keep you very well informed…read more My pool installer was horrible, if it wasn't for them and Paradise Pools, I would've suffered a terrible installation. Instead, can correct it the poor installation done by another company. Super honest, 100% recommend that

Thanks Josue did a fenomenal job very thorough very friendly fixed our heater quickly we were on…read morevacation and were able to get right back into a hot spa thanks to Josue and paradise pools of Naples

Call Nate Weston at Naples Pool Leak and talk to someone who knows what they are doing! No scams…read more No funny business. And the price was right! He sent two guys who got into the pool and checked everything -- even the lights. They used special equipment to listen for sounds of leaking water and eventually found a tiny leak near the skimmer. 100% recommended. And he offers a warranty too!

I asked Nathan to look and seal leaks in residential pool in singe-family home in Naples and was…read morereally impressed with his knowledge, experience, usage of difeferent instruments, accuracy and readiness to complete job in full amount. He is really great! Highly recommended!