We became unable to take care of our pool. We had never used a pool service, other than water…read moretesting. I was reluctant to call, not sure of the customer service I'd receive, the pricing, the quality of service provided by the technicians. From the first call to ask questions and then to set up an initial vist; I was so happy that I made this phone call. My questions were answered patiently and politely and my concerns were addressed. The fees and charges were explained beforehand and the needed services were explained. My pool was very green, to the point I thought we would have to drain the water. We didn't have to. Our pool is clear and beautiful! I wish I would have taken before and after pictures. I am so glad I made this phone call. You won't be disappointed! All staff are awesome! Thank you!

From the owner: Dive into hassle-free pool ownership with Pool Troopers, your premier full-service pool maintenance…read moresolution. Say goodbye to the days of DIY pool care - we've got you covered. Our dedicated team is committed to providing you and your family with the ultimate backyard freedom. Plus, count on us for all your pool repair needs. Choose Pool Troopers and make a splash in stress-free pool living!

Update: I was contacted and we discussed all my concerns. They were quick to provide some chlorine…read moretablets and ensure that I was happy. I appreciated the communication and kindness! **************************************************** Overall happy because they kept my pool nice and clear. Communication could be much better. One visit, they removed my pool robot-vac and set it aside. The visit log just simply said "vacuum not working". It had just been working the day prior, so I took a look and it had a piece of mulch that caused it to seize up. Removed the debris, and it worked just fine. No big deal. On another visit, we noticed they did not put any chlorine tablets in the floater. It was just empty. A few days before their next visit, I put my own chlorine tablets in the floater. But when they did their weekly visit, I come home to find the floater set aside on the pool deck with NO tablets in it. My brand new tablets I had just put in the floater were just gone. The visit log said, "Need a new chlorine floater" It was an old floater so the "floor" of it fell out (but you could put it back and as long as you gently place it back in the pool, it held the tablets). I called them and left a voicemail describing how my tablets just disappeared because they decided the floater is no good. I said it would be helpful if they would at least leave 2-3 tablets for me so I can put them in a new floater. So that was annoying, and they didn't even call back. Finally, I had been planning to take over pool care on my own, so I later sent an email letting them know. I know they got the message because they didn't come, but it just would be nice to be acknowledged when customers call or email. Again, overall, they kept the pool clear, so I appreciate that much. If I could do half stars, I'd say 3.5 out of 5. Keep in mind that while they empty baskets (including the one at your pool equipment), you (or someone) still needs to clean the filter once in a while. This helps your filter last longer and do a more efficient job.

Called them for service. Uses answering service. They did not call back after 2 days.read more

Fabulous service, took my pool from murky green to clear and blue in less than a week. Very…read moreknowledgeable and has all the tech to keep your pool running smoothly. The price is nice too, loving the communication and dependable service! 5/5 star would recommend!

From the owner: From routine cleanings and chemical balancing to minor equipment repair or green pools, our expert…read moreteam is dedicated to delivering exceptional service with a personal touch. With us, you can relax and enjoy every moment in the water, knowing your pool is in the best hands!

When we bought our house this year I ran into William while he was doing another pool in my…read moreneighborhood. He came right away starting our pool cleaning and service. He has been so amazing with our pool cleaning. He offers a detailed list of services provided each week and sends updated pictures of the work he completes. He comes once each week and is a great value as he also provides all chemicals for part of his services. I highly recommended him for all your pool cleaning needs

This company is by far outstanding, professional and lives up to there word. quality is by far…read moresuperior and the value is relative to most companies, but the customer service is where it is at the team is educated and willing to teach you communication is wonderful many pool company's send tech out they come do the service and questions you have they will say I don't know Josh must be staying on communication bec his team will have a response. our refinish company we choose oasis had the job in and done as promised and that's not always easy with weather and so fourth they pulled it off and now we have a pool that can be proud of

They do an amazing job for a great price. Friendly and on time. So glad I made the call to them for…read morehelp with my pool.

DO NOT touch this company. They take your money and then fail, routinely, to turn up to service the…read morepool.

Darren is amazing. Very responsive with fair pricing and always pleasant. They converted our pool…read moreto a salt system and raised our pump. I won't use anyone else. Highly recommended.

Last Sunday I spoke to Darren regarding my need for a new pool chlorinator. I was given a…read morereasonable price. Joe came out today and replaced it for me. He was very knowledgeable and gave me great tips on pool care. He set up my equipment and instructed me on how to keep it running optimally. I would definitely recommend Aqua Masters Pool Services to anyone in need of their services. Thank you guys for being responsive, timely and doing an awesome Job. Thank you again!

Hired Drew for our pool service over a year ago, and the service is fantastic and pool always looks…read moregreat. Thanks Drew!

Reviews are all 5 for Drew for his business. SO happy I found his startup on Yelp! It is the…read moremost reliable and I don't use any other. More later.

We are THE HACIENDA HOUSE SENIOR CARE HOME, on 19390 Powell Rd, in Brooksville Florida. We are…read morevery proud to refer and recommend this great pool company. We have the largest pool, besides the YMCA. The design and project was conducted by Mr. Holz. He was the best friend we had at that time. A 75' long pool was not easy to build. It is 10 years now. And we are so happy. Our seniors enjoy it very much. Thank you.

From the owner: Quality and Affordable Pool Service Serving all…read moreHernandoCounty Commercial and Residential

Mario and his crew are fantastic!…read more 2 years ago I was frustrated with maintaining my pool - despite all the money I put into it, it wasn't at the level I wanted. I called Azur and Mario found there were issues with my filter and I was happy to pay him to fix it. After that I found it was about the same cost as having them maintain my pool as what I had been spending on chemicals at the local store. They've always done a great job with cleaning. Azur also does pressure washing -- and twice now I've had them do my pool enclosure and just recently they washed my fence and front enclosure. They did a fantastic job and everything looked like new after they were done. It's always a pleasure to work with Azur and I love that I can make payments online as well. I'm very glad I found Azur!

What an asshole. Came to deal with a family property on short notice. Called the number on the…read moreservice tag to ask a question to make sure I didn't mess up the pool. Guy was a complete jerk for no reason.

From the first call to follow up support, we have had an excellent experience working with…read moreSugarmill Woods Pool & Spa. Buying a house with (what we thought) was an old, but fixable, pool quickly turned into a stressful situation. One call to Sugarmill Woods Pool was all it took for us to start to get an understanding of what we needed to do. The staff was helpful, understanding, not pushy, and took the time to educate us. We decided to rebuild. We worked with Joe and his awesome crew on a complete strip down and rebuild of our 22K gallon pool. Joe is great to work with, responsive when we called him, and proactive with his communication. He is patient and friendly, giving us all the information we needed to make educated choices. Joe also made suggestions and helped to guide us in the right direction. The crew is also great, friendly and knowledgeable. They paid attention to details and also kept us informed on progress and next steps. They caught a delivery mistake that saved us all a bunch of headaches and did everything they could to make the experience a positive one. The build was on schedule, the work space kept clean and professional. Joe also worked with us as we filled and cured the pool. His instructions were spot on even to the point of having us send him pictures of our water test kit results so he could tell us what to do next. Really above and beyond what you would expect! We could not be happier with the end results. The pool is fantastic, looks great, and has really improved our property. I highly recommend Sugarmill Woods Pool and Spa!

Had them start up my pool that had not been used for a few years. New pump,heater,filter. Add on to…read morescreen building and new screening. Had one issue that Joe the owner was very quick to respond to and addressed it quickly.