I am a new customer - Just started last week. My experience so far has been very positive. I put a request in online - within a couple of hours I received a call to discuss. The sales guy was very nice and was able to get my first service scheduled immediately. I had their lead technician come out to do my first service. He was very friendly and did an excellent job. They assigned my permanent technician and they had him out on Monday. He came in, called me to introduce himself, and wanted to know if there was anything he needed to know before he began. He did a great job - I came home and the pool looked great. The company sends a detailed report after each service with pictures and details about what they have done. I get a text message letting me know they are on their way. Their pricing is upfront - I am happy with the value for the services provided. read more