Very nice, professional and quick. I received care for respiratory issues. Highly recommend.read more

I went to Centra Urgent Care on a Friday morning, July 3rd when doctors offices were closed for the…read more4th of July. I got in within 10 minutes for a test. The nurse and doctor were very caring. I felt respected and listened to. It was a good experience.

Took my dad to the appointment to see the gastrologist for his stomach. I was pleasantly surprised…read moreeveryone in the office from the check in desk to the triage nurse were very caring and nice. We ended up seeing the physician assistant Amy and she was absolutely wonderful. She explained everything to my dad. Listen to all his concerns looked at all of his records before she came up with a plan to treat him. She wasn't ready to just go into having procedures done but more willing to treat the problem before we had to do the next step. She was caring an compassionate, which is where these days. Whole experience was great for my dad as it is his mind and mine as well. Highly recommend everyone in this office.

Very sweet and considerate staff. Doctors take the time to hear all of your concerns (i always have…read morea lot) and they thoroughly talk you through all of your options for treatment. I always feel very cared for when I go there. Highly recommend!!

The team at GASTRO ASSOCIATES were above and beyond my expectations!! Special thank you and…read moreshoutout to: Brandy Fleischer, FNP: extremely thorough & patient! And her crew: Tiffany - welcoming at Reception Tanisha: awesome nurse Lynn: explained everything very clearly. And the Lab tech was sooo good at her job and only had to stick me 1 time to get bloodwork. This is so rare for me, and she's also super kindhearted! You girls are simply the best!!!

The office staff is friendly and they keep the front clean. I waited quite a while for my…read moreappointment, but that seems to be the norm with medical services. After I was checked in by the nurse I was put into another room to wait because Dr. Hou's room was occupied. They must use that extra room as a break room because there were pieces of green pepper on the floor. No joke. Once the other room was ready I was moved. Dr. Hou is not someone that you want to see if you expect to be listened to. I had gone to the ER a couple of days prior to my appointment for abdominal pain and a gallbladder problem was assumed. While there I was diagnosed with increased liver enzymes and what is known as non-alcoholic fatty liver disease. Because of this and the fact that I had no visible stones on my ultrasound, he felt that my gallbladder was not at fault despite the fact that I was having another flare up right there in his office. I am not obese, but could lose a few pounds, and that's all he saw. He finally agreed to do a HIDA scan on my gallbladder to rule it out, but he kept stressing the liver issue and dieting. Didn't examine me, ask symptoms, NOTHING. The doctor I saw in the ER examined me better than he did, and they're usually rushed. I complained about his lack of care to the nurse that scheduled my HIDA, and she blew it off saying there isn't much they can do for GB pain in office, and that Dr. Hou really knows his stuff. I had my HIDA two days later. Afterwards I had some more pain, so I followed up the next morning to see if they had the results. The nurse told me that my scan was normal, that he had prepared a letter saying such and it would go out that afternoon, but she'd have him call me. He called back an hour later, said the same thing the nurse did, and suggested that I take some IBS medications because my gallbladder was fine. Completely frustrated I decided to get a second opinion, and called the nurse back to get all of my lab and test numbers as reference. That's when she informed me that my ejection fraction (how much the gallbladder empties upon hormone stimulation during the HIDA) was only 20%. I asked her what Dr. Hou considered normal, because all of the clinical stuff I'd read said it had to be a minimum of 35% to be considered functioning. She said she didn't know and would have him call me again. He called me back in two minutes flat, much more sympathetic this time, asking about my pain levels that he'd previously brushed off, and wanted to know if I'd had a fever. He then told me that my scan revealed that my gallbladder was NOT functioning and he referred me to a surgeon. So pretty much, he only diagnosed me because I pointed out his error. I can't speak for the rest of the doctors at this practice, but don't see Dr. Hou unless you want someone impersonal that won't actually look over the tests he orders.

We are new to the area and will be moving again in a few months in support of the military. We…read morecalled Lynchburg Pediatrics to see about registering our child, and the person on the phone immediately informed us that they only accept private insurance. When informed we do have private insurance, she set to gathering other information but cut us off quickly when she learned we were only in the area for a few months. We were then told we were not the type for them and would have to go somewhere else due to our temporary nature. Despite their positive reviews, they do not seem accommodating of special demographics.

We have been coming to this place for the past 5 years! Our family has always had a wonderful…read moreexperience! We have had some interaction, at some point, with I think pretty much all 6 doctors serving here! Our personal doctors are Dr. Bradley Malcolm & Dr. Loan Kline! Both are fantastic! They are very personable and knowledgable! We have noticed that Dr. Loan Kline even with her (I'm sure) very busy schedule spends ample time with us as a family getting to know us & us getting a chance to know her!! Very rare among Medical professionals, these days! Most doctors understandably are in & out! Regardless we highly recommend this place for your Pediatrics Medical needs! The only gripe I think some people may have, if it really matters, is that the building and decor at this place is sort of outdated & an attempt to look like a children friendly place! I have heard people comment, A child friendly place should have a more modern Child friendly image & decor/colors! But then again we are here to see the Folks here not the Decor! The nurses here are also wonderful!!

The staff at Gretna VA Medical Center were the best I ever encountered. No long wait. Drs, Nurses,…read moreMedical get 10 stars amazingly made comfortable & helped me immediately & meds were picked locally at CVS & for that I'm humbly grateful! Thanks Lisa I made you laugh out loud! Amen

It doesn't make much sense to me how there can literally be 4 people in a waiting room still…read morewaiting 3 hrs later. When we were taken back for an xray 2 hrs after being here I saw plenty of empty rooms and nurses sitting around doing nothing. Made no sense why my child had a gaping slash on his foot and had to wait 3 hrs to be treated!

A great family practice staffed with quality personnel. Dr. Dan is amazing, as is Christine. Anna…read morehas been a great addition to the staff. They get to know you personally and become like family. Great doctor giving great care.

Support staff is excellent; very kind, and helpful!…read more The practice has one doctor who is not very knowledgeable about anything outside of normal. I would not recommend the practice for anything other than routine medical care.

I see two doctors in this group- Appointments are easy to get, if youre an established patient-…read moremight be over a month or two if you're new. The facilities are modern and comfortable and I'm always seen promptly. They keep me informed via the on-line patient Portal where all my records are reports are readily available, as well as messages from the provider. The staff members are all very pleasant and helpful. Drs. Jones and Meadows are very good as to knowledge and bedside manner. I lost a lot of weight with Dr. Jones; guidance and inspiration.

So today I'm just here getting fit tested for my N95 mask. (Work required) It was super easy to set…read moreup my appointment online, easy to check-in, about a 15 minute wait,

My wife and I have been using Dr Neal as our primary care since moving to Bedford about a year ago…read more We have received excellent care from him, and his nursing and admin staff is great. Yesterday, I had an urgent medical issue occur that needed to be treated before the long weekend. I called mid afternoon, hoping for an appointment. He had an opening, and I was sitting his office 20 minutes later. I got the care I needed. Excellent doctor in a great office. I would highly recommend Dr Neal to anyone in Bedford needing a primary care physician.