Been using them since we moved to Charlottesville 3 years ago. Always efficient and friendly. We ship to DPOs and European addresses and they are not fussed or confused about it. Good service and good people. read more

If i could give 0 stars i would. I spoke to the man on the phone. He seemed so nice. We were talking about the items he was going to ship to me from an auction company i use. Normally with this auction company i am able to print my own label and send it to the person and they ship it all on my dime. He didn't give me five seconds to even explain myself. I said "hold on a sec I'll get my computer and I'll tell you what i get concerning the price", he said "I really don't care what you get!" He said "I'll just give it back to the auction company and you can deal with them, You people just don't get it, we have rent to pay." He got agressive. I am African American and he called me 'You People' which is VERY racist and insensitive. I would never use this company if you have anything important to ship, lord knows what they'll do with your packages if they don't like you. He could have just as easily said "we don't except outside labels, that's our store policy" and given me the choice to pay what they charge or have it sent through a different service. I would have accepted that and it would have accomplished the same thing he wanted to begin with, for me to take my money and package elsewhere. read more

They take great care of everything I ship through them, including fragile artwork! Always helpful and friendly!

Our company needed to send boxes to a location that was going to ship back product to us. It was going to cost a few hundred dollars via Fedex so I tried to find out if I could have boxes delivered locally to the site. I spoke to Mike at Blue Ridge, got an agreement for boxes to be dropped off at the site, and it was done on the same day. The site was very happy with the service. I am very appreciative of this experience since I was calling from California, and was not familiar with the local area in VA. I appreciated the trustworthiness and service that I received from Blue Ridge, and yes, they are very friendly and helpful on the phone. read more

I was told by FedEx it would be $400 to ship a piece of artwork that needed them to make a box for. The actual shipping they told me would be $300. I went to Blue a Ridge Pack and Ship. They charged me less than $200 ( shipping was $120 with UPS, and the piece arrived safe and sound. I'd had trouble in the past with another company who made me a box and taped the piece to the wooden box and was severely damaged. The owner was sweet, friendly, knowledgeable and so helpful. Refreshing to have someone who knew what they were doing, and wanted to keep costs low. From now on my GO TO GUY for my pieces. Thankful I found them!!!! read more

I needed to return a physically large Amazon purchase through UPS Freight. The UPS Store on Seminole told me that they don't do UPS Freight but Blue Ridge Pack & Ship does. I took it there and was treated in such a rude manner that I decided to take my package home and schedule a UPS pick-up from home. That level of rudeness is not typical in Charlottesville. I'm surprised they are still in business. read more

I'm very pleased with my experience with Blue Ridge Pack & Ship. I called them to arrange for pickup, packaging and shipping to me a paid for artwork framed with glass, from an auctioneer nearby. Communication was excellent. I provided William the lot number and auction info. He looked up the item info and dimensions on the web and gave me an estimated shipping cost range. A few days later after the holidays, I spoke with Mike. He gave me the actual shipping cost, which came out well. They picked up the artwork, taped across the glass to protected it, packaged it very well with cardboard and bubble-wrap, and foam around, and shipped to me with FedEx with no incidence. read more

Mike and William are amazing. I use them for personal stuff and for work stuff. They are always friendly and always make sure that our stuff is packed correctly! I would/will/do recommend them to everyone. read more

I am a professional artist. I depend upon being able to ship my paintings with the assurance that they arrive safely, with no damage or loss. A few months ago I shipped one of my original paintings to a buyer with Blue Ridge Pack and Ship and insured it for $650 (the entire value of the painting). The painting arrived at the buyer's address in a damaged box with the painting in a damaged condition. The painting (on a sheet of paper) was simply put in a cardboard box tube without any protective lining! When the photos of the damaged painting sent by the buyer were showed to Blue Ridge Pack and Ship they refused to pay me for the amount for which I insured it. The reason they refused to pay me as guaranteed by the insurance contract was that the person who packed it no longer worked for them. And therefore the insurance claim was no longer valid. The contract did not have a provision that would excuse the company from payment if packed by an employee who was no longer working for them. In addition they had no way to contact the former employee. Blue Ridge Pack and Ship did not offer any refund of the insurance payment amount and in addition tried to prove the insurance invalid because they rudely doubted my integrity despite my ability to provide photos of the damaged package as it arrived at the buyer's address. The company maintained they owed me nothing for the insurance of the damaged package by saying that I could not prove the damage was caused during shipping by being badly packed by the company. So, I would recommend to the public that they not use this shipping company. They are not only dishonest in their stated policies of shipping insurance, but incompetent in their services to customers. read more

Mike at Blue Ridge was most helpful as we spoke about sending an original piece of framed art from the East Coast to the West Coast, including Blue Ridge picking up the item from the sender. The item came to us carefully cushioned and in excellent condition. We would, without hesitation, use Blue Ridge Pack & Ship again, and we highly recommend their services to others. read more

What a great find - I am in the process of shipping out computer components, and after calling/visiting every Fedex and Uhaul in the area, this was the first place I found that actually had the shipping containers I needed. Plus the owner was super friendly and helpful in getting me exactly the kind of insulation I needed for my computer parts. I don't ship things often, but when I do, I now use Blue Ridge. read more

I can only vouch for their shipping and packing supplies, not their shipping service. Mike was helpful in finding what we needed to buy to pack our household goods. He offered to cut large pieces of cardboard to fit our large mattress and our entertainment center. They don't carry shipping blankets so we had to purchase that elsewhere. We couldn't fit them in our compact car so he offered to drop them off at our apartment the following day. Customer service is great and the price of shipping supplies is very reasonable since they sell in bulk. read more

I have used Blue Ridge Pack and Ship for a number of large packages and furniture shipments over the past two years, and have always been happy with their service. Things have been well packed, and arrangements were straightforward and open and honest. Have received good advice from them always -- even when it meant that they did not get the business (i.e. best to have the buyer pick it up -- don't ship) I love these guys. read more

Gave them my items to pack and ship. They charged large amount for packing but they were fragile items so i paid it. Items arrived at location all broken and guess what there were no packing materials inside box. Truly unreal experience. So lost many $100s of dollars as shipping insurance will not cover the damage. The boxes were not marked fragile and they were cheap boxes that started to fall apart in the mail. So everything arrived nearly falling out of box and broken almost as if they just though my stuff was trash and thru it in box. Really awful experience. read more

Not only were Blue Ridge Pack and Ship the cheapest out of all local shippers that I contacted, But Mike Toney goes the extra mile for the client. Mike couldn't have been more helpful in every aspect of the transaction. It was a pleasure doing business here. I now have a "Go to Guy " for all my shipping needs. read more