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    Blue Ridge Emergency Roadside Services

    1.0 (1 review)
    Closed Closed

    Services - Blue Ridge Emergency Roadside Services

    Vehicle towing

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    2 years ago

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    Hampton's Body Shop

    Hampton's Body Shop

    (18 reviews)

    I dropped my vehicle off at the Mr Tire o Blowing Rock Road to have a potential transmission issue…read morediagnosed. When I returned later that day, my car was missing. After speaking with the front desk, I was informed that my vehicle had been towed by one of your drivers. Completely ignoring Mr Tire's negligence to confirm that my car was the correct one, I immediately called to ask why my vehicle had been towed only to be told that no one had towed from that Mr Tire location. I called four different towing companies after that only to be given the same answer. Eventually Mr Tire got in contact with the driver and the car was returned to me only after discussing police intervention. After the car was returned, I learned that the driver had gone to the wrong Mr. Tire location and towed the wrong vehicle entirely. The vehicle he was apparently supposed to tow was black, my car is gray. On top of going to the complete wrong location, the driver did not confirm the license plate and ignored the obvious mismatch in color. This driver completely failed to follow even the most basic verification procedures. To make matters worse, I got zero apology from the driver and was met with nothing but passive aggressiveness, and the car has driven noticeably worse since it was dropped off, shaking more than it did when I dropped it off in the morning. When I asked for the driver's name, he refused to provide it, stating that "it's not important," despite being responsible for the incident. I do. however, have a photo of him and the license plate of the tow truck he was driving. This entire situation was extremely unprofessional and unacceptable. My vehicle was removed without any authorization, no confirmation, I was mislead about what had happened, and only regained possession of my car after mentioning police involvement. I will be escalating this matter and expect a response explaining how this happened and how to move forward.

    1,000 cheaper than Modern collision Great work, fixed my car…read morequickly, super friendly people

    K&S Towing - Front end is sitting on pavement debris is not their fault it was under there when they picked it up.

    K&S Towing

    (10 reviews)

    I wish I could leave negative stars. Absolute worst tow experience ever from start to finish. My…read moregirlfriends daughters car broke a ball joint and was left on side of road. We contacted geico and gave pickup address and drop off address. This was more info than the driver could handle. After multiple calls and texts they finally figured out that it was at the address that we gave. It got worse. Requested car to be dropped in our flat paved driveway where I could work on it but that was also too much. The roads were slick at drop off but that's what tow companies do. They collect cars in bad situations often from weather and deliver them to the destination. So it's no excuse at all. Our property has 3 flat driveways only one is paved so it would have been understandable if they had left in either of the gravel spots. No instead they put the car in the only spot that it would have to be towed out of just to work on it and it's barely out of the road. Idk if the driver has ever driven a motor vehicle before because my teenagers could have done much better. There is zero value in their service. The driver should be fired and his license revoked. Pictures attached judge for yourself

    Parked in a what I thought was a visitor spot. Yet these criminals felt the need to go after…read moreanother illegal tow. Don't trust this run down backyard towing company looking for a quick cash grab. They don't know what a real towing company is even if Bill's Garage taught them a lesson. Maybe you should hit them up for one anyways. Here's the number +1 (828) 265-3400

    Blue Ridge Emergency Roadside Services - towing - Updated May 2026

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