Great people! Great products! Love the service they offer there. Michael is such a great man.read more

Very happy with quote process and the work. The carpet took a while to dry after the cleaning.read more

From the owner: Specializing in carpet stretching over 30 years experience as a previous carpet layer as well. Very…read morereasonable prices. Check out my Google reviews on Carpet Stretching of the Upstate

They did a beautiful job installing carpet in our house. They had a great selection, excellent…read moreservice.

We were happy with the carpet quality and information Kevin provided regarding price and scheduling…read morebut the installation was another story. We were very clear that the carpet was being installed on the 2nd floor and the rooms are large, which they knew. The installation crew of 2 people, a man and woman, arrived as scheduled (8am) and began removing the carpet. The shock came when I saw that the man was putting the old carpet/padding through the window and onto the roof. After there where 4-5 rolls of the old carpet/padding on the roof, he climbed out of the window and threw them to the ground. Frankly, I about had a stroke! Not only was that extremely dangerous but was not good for my 2 year old roof. Then they tried to move the new carpet out of the truck but it was too heavy for the 2 of them to move, so my husband and I helped them get it out. They cut the carpet for the largest room (20x17) rolled it up and the man carried it up the flight of stairs to the room and dropped it. It hit the floor so hard that it knocked a picture off the wall downstairs and shook the entire house. I ran to be sure no one was hurt but he didn't look at all concerned, but he didn't carry additional pieces upstairs until additional help arrived at about 1pm. They continued putting old carpet/padding on the roof and then throwing them off. They worked quickly laying the carpet and putting things back. They clearly were not coming back on Friday morning to finish putting things back or clean up the debris in our yard. Perhaps, we made the mistake of moving things into one room to save time. The carpet does look nice but I'm not sure that it will stand the test of time; only time will tell...

Had them in past as then and now their work is perfect. Tile, carpet in home, furniture and motor…read morehome carpet. You cannot do better.

Charles at Hhi is simply awesome. He went Above and Beyond our expectations to ensure we were happy…read morewith our results. I highly recommend Hhi.

Not what they seem to be. Sales team is great at selling but once they make the sale, the customer…read moreis forgotten. The company is horrible at following up when there is a problem with their product. Also, the installers damaged my furniture but the owner insinuated that it could have been done by myself. All this after months of trying to get someone to rectify the problem. I was horrified that the head of a company can speak to a customer that way.

Very knowledgeable and friendly staff. Flooring America's installation crew is just as friendly and…read moreprofessional. Highly recommend.

Zach came in and fixed my problem quickly and efficiently. He actually fixed the issue in the…read morecloset better than I ever imagined. Definitely will call on him again should I need any floor related solutions. His quote was reasonable and he did a GREAT job! Thanks again Zach

They did a great job. The estimate given was $275-$300 but my bill was $370 so, I found that to be…read morean unpleasant surprise.

If money were no object, this would always be my go to place for all of my flooring needs! Not…read morekidding one bit; this store has it all! I saw an almost uncountable amount of vinyl planking in any color that's imaginable! There is a vast selection of carpet and even tile. In store or online shopping is available. They also have delivery and curbside pickup. Professional installation of all products is offered! I did indicate that pricing was in my opinion as upscale as the flooring. To me the products in this place are up there price wise when cost is considered ; but you get what you pay for in real life! I do recommend!

Great service with many options to choose from. I love the fact that they have a ton of different…read moreitems in stock to choose from. Thank you Mike! Will be back again.

When we decided to replace the flooring in our home, we had many concerns. The cost, the timeframe…read moreand how many subcontractors would we be dealing with. We cannot express how pleased we are with our experience with Brooks Flooring, Inc. From our initial phone conversation with Phil, to our showroom visit with Julia, to the actual installation, everyone was extremely professional, knowledgeable and timely. All our questions and concerns were addressed and alleviated. We never felt pressured and everything was scheduled to our timeframe. Brooks Flooring was there every step of the process, including the installation. And what great installers they have. Juanfer and his crew are true craftsmen when it comes to flooring installation, taking the time to achieve perfection. If you are looking to get new flooring, contact Brooks Flooring. They will not disappoint.

Communication between the salesman and billing person was poor. We were double charged and had to…read moremake several calls before they corrected the error.