Tim has done work for me in the past, and when I called because my A/C went out at 7:00PM on a…read moreThursday night, I didn't expect a returned phone call until the next day. Tim called me back later that night and walked me through diagnosing the problem. He then came over and fixed it quickly. I have nothing but great admiration for this man, because he cares and goes above and beyond for his customers.

My furnace went out two days before I left for vacation. Tim was unavailable to come out and look…read moreat it immediately, but he went way above and beyond to help me diagnose the issue over the phone. Then, he had the part I needed, so I picked it up from him, and he walked me through how to install it. When that turned out to be only part of the issue, he dispatched a guy who works with him, (Thanks Julius!) at 8:30 at night the night before our vacation to make sure we were covered! Julius was awesome and got use fixed up so we didn't have to worry about it! Thanks guys! Price was EXTREMELY reasonable!

Had a great service install from the team at Centsible. From the start, Derek was incredibly…read moreknowledgeable and went above and beyond what I expected from a furnace replacement. The Centsible team was able to squeeze me in on an emergency heating call to fix my heating. My unit was from 2005, so it was time to get replaced. Derek measured out my house to ensure proper unit sizing for my furnace, which is not something I saw in common amongst other, more reputable, businesses in the area. Cory and Ryan did an excellent job with the installation. They even assisted with some simple duct cleaning and installing some hangars for the vent in my hard-to-access crawlspace. They did their work extremely clean and left nothing behind! Austin was also an extremely cool dude that helped with a minor service call afterwards, turns out was just a noisy duct. Paid a fair price compared to similar quotes, but received excellent service that is worth every penny.

John was here on Tuesday, April l4, to get the air-conditioner ready for a new season, a very…read morenice and congenial man. Answered my questions and did a good job. 5 stars for John. Thank you again for the nice people to work with. Shannon and Krista in the office do a great job also. I tried to do the code thing on the phone but could not get it to work right. So much for the new technology. . Thanks again, Catherine Dee Friske

My boiler was out for about 3 weeks and we had called a few places, one stated that they weren't…read moretaking any new customers, one quoted something a little outside our spending range and then my neighbor recommended Teed. I called and the very next day I had a tech out looking at it and shot me a very reasonable quote. We accepted. The techs Nick and Alex showed up on time and were very professional and took their time explaining things and made sure to clean up after the job was done. I cannot speak more highly of this company and will recommend them to anyone going forward.

Since last October, I spent over $1,000.00 for Teed to try fix my furnace. I have had to miss work…read moreand spend days sitting in a cold house with space heaters running. Josh last came to my house on Friday, 1/3 and by Sunday 1/5, I did not have heat. I was told by two separate companies (1/7/25 and 1/8/25) that the problem with my furnace is that there are two cracks in the heat exchanger. One company said they most likely had been there for a long time and that I had carbon monoxide leaking in my house. One company told me Teed should have not continuously charged me for labor until they either fixed the problem or were able to detail why I needed a new furnace. In spite of this, Teed wants me to pay them an additional $546.80 for the work done on 1/3 and has threated to put a lien on my home if I don't pay. They now say that they continuously told me I needed a new furnace, and I didn't listen. This is not true. I worked with Mike years ago and had great service. I mostly worked with Josh this time and this is completely unacceptable.

We recently moved into our new house and gradually learned that we were not getting water from our…read morehot water heater into our furnace-installed humidifier properly. It's been very dry! Especially through the winter. I replaced the control module in hopes it would fix, but still no water flow. After countless manual pumps of a spray bottle to the new filter, I called Hometown and Tim answered right away. Corresponding conveniently through text from there on, he came out to do an assessment and provided a very reasonable quote for a faulty valve, which also happens to be out of code and should never have been used for the purpose. He was able to come out again same day, but I was unavailable, so he came again the very next morning and cut and replaced the piping within 10 minutes, showing me what was done and I am thrilled that the water is now flowing seamlessly. A musician himself, we shared some good chatter about shared interests. All in all, great friendly guy who identified the issue and got the problem fixed quickly. What's not to love about that? Thanks Tim!

Tim was able to come out quickly, diagnose the issue and repair. I was back to cooling within 15…read moremins. Highly recommend

Purchased a Generic Genorator and had Installed they did a Professional Install and Great Job…read moreCommunication was fantastic would Recommend them very Highly Michael L.

These people are amazing! They are punctual, knowledgable, and affordable. The service personnel…read moreare pleasant and professional. Definitely my go-to!

Steve came out to anchor flanges and set two toilets 12/27. I was quoted $165 each by text on…read more12/26, which he said "included the wax rings and bolts". He added a steel reinforcement ring, $6 at Home Depot, and I was charged $565. His son, very pleasant young man, torqued down the tank bolts on a toilet I was reinstalling and the tank ended up cracked at one of the bolt holes. I tried to repair, but it was weeping so had to be replaced. I had to spend another $300 on a new toilet, which he came back to install on Monday 12/30. Despite texting me that "mistakes happen" he charged me another $235 for the 10 minutes it took to seat the new toilet. When I asked him to split the difference, he balked, reduced the charge to an additional $195. So, that's $760 to set two toilets, one of which was damaged and I didn't want to replace as it had a large tank for the ~80 ft of sewer line it was attached to. Quote texted to me was $330. Instead charged me $760. Total cost with the replacement I had to buy: $1060. Quote from Boelke, who couldn't come out until 1/3/25, was $325 (including the $98 service call). Very disappointed. Didn't honor his quote, charged another fee to replace the tank damaged by tightening the bolts, had to buy another toilet, and I'm out the toilet I wanted to keep there. He also didn't take the broken toilet to dispose of despite saying he would. Not the way to earn repeat business or get recommended to others.

WOW! Great work, very trustworthy company, highly recommended Integrity Plumbing. They did a lot of…read morework for us and have done a phenomenal job. Great communication, very neat work, I will forever recommend them to anyone looking to get plumbing work completed.

Great work for a great price. The compnay was a please to have do work in my home…read more The technicial showed up on time, called to confrim the night before, was respecful of my home, and did an overall great job. I will go back with any problme in the furture.

Don't Bother - Waste of Time!…read more A few nice guys came out to look at our house that needed both HVAC and Plumbing work. My husband said they were knowledgeable and nice guys. They inspected the job and discussed the scope of the project. A week later, I called for the bid. Stan got on the phone and said they weren't interested in bidding on the job. Said that they primarily handle commerical jobs. Whaat?? When I booked the appointment the woman asked if this was residential or commerical. She nor the guys that came out to look at the house never said that they don't do residential. I often wonder how businesses with poor customer service survive. I mean any professional SERVICE company that takes time to come and inspect a job submits a bid. My husband and I are both nice and professional people, so it's not like we offended them in anyway. They clearly are not interested in getting new business. I'd never recommend this company to anyone.

Have always had a very positive experience with the plumbers from The Firm. Very friendly and…read morethorough at a reasonable price. The did a terrific job with the new kitchen sink and insinkerator install. Highly recommend!

We have been using The Firm Plumbing Professional for over 10 years and the have always been…read moreprofessional and reasonable. They have upgraded our plumbing, repaired water heater, changed faucets, replaced sump pump and more. My sister has been using them for over 15 years. Thanks to your team for helping when we are in need!