They show up every week right when they say the will and provide exceptional service for a fair…read moreprice. My pool looks great. It was green and they took it to amazingly crystal clear. Love this company!

Just hired Ceasar today so I cannot report back on the full experience yet. However, he is exactly…read morethe type of company I was looking for. Family owned business, he and his brother service the pools. His father does repairs and leak detection. Seems friendly and knowledgeable. His communication is great. Price is very reasonable.

RPD is great to work with! Darryl and Kyle are knowledgeable and professional. They are responsive…read moreand take control of the process.

Excellent!!! Great experience working with this company…read more Finished on schedule on budget great design beautiful pool very Happy Highly recommend them

The absolute worst company we have ever dealt with. Not only did they not keep the pool clean when…read morewe had them change the pool heater they installed it in such a way that it shorted out and we lost power to the whole house. The workmanship was so bad that we had to have another company come out and fix their mistakes. My suggestion, avoid at all cost

This company came highly recommended from a community Facebook page. I could not be happier with…read morethe professional service. They seriously went above and beyond and I will recommend them to any friends and family member having pool issues.

Fantastic service. I had specific issues such as working with my existing landscaping that others…read moredidn't want to address, and Excel understood my concerns and was thoughtful and understanding. The project was quick, thorough, and came out wonderful! Highly recommend!

They answered request to come and fix a broken pool pump very quickly on Good Friday afternoon…read more Came out later in the evening until dark then returned Saturday morning to finish. Mauro was the perfect gentleman. All fixed very well. Pricey, but to be expected on a holiday weekend. You get what you pay for - all is well and in time for my grandsons first swim tomorrow! Great job thank you!

Paradise Swimming Pool and Spa built our pool and we couldn't be happier. The design process was…read moreeasy, the crew was professional and kept the job site clean, and they finished on the timeline they promised. Quality is excellent -- tile and finish work look amazing and everything runs perfectly. Highly recommend them if you want a pool builder in Palm Beach that actually delivers.

Highly recommend!! They were very courtesy and knowledgeable and helped guide us thru our build…read more The team helped us achieve the pool of our dreams and kept us within our budget by offering us cost saving options without sacrificing quality. Great communication throughout the build process as well.

Tony came out and found two leaks in the pool . One in the skimmer box and one in the tile area …read more He did a great job in a timely fashion . It was definitely worth the money to hire a professional to pressure test all the lines and go over the entire pool . They will be back next week to repair the diamond bright and tile in the skimmer box area mean while they applied epoxy to the areas to temporarily stop or slow the leak

They fixed the leak well back in 2022 but be aware that for the cost of a leak fix with Red Rhino,…read moreyou could almost have your entire pool lining redone. We got quoted almost the same price in 2025 price to redo the whole pool lining (grind it down fully AND tile) I regret not redoing the lining completely for almost the same price

Steve and his team were totally outstanding. From the beginning he told us what exactly what…read morewould happen . He helped us pick out tile suggested color of grout which really made the pool even more magnificent. Jordan is the one that did the pool work and he was just outstanding .did over and above what we were expecting We are so proud of the way the pool looks . We will always be thank full we used Steve and his crew.

This review if just for the weekly chemical-only pool service only…read more On the one hand, I really, really appreciate that this pool company will come at the drop of a hat, that my location is on their route, and most of all - that they offer chemical-only pool service. Cutting down to just the chemical service is a huge monthly savings! Thank you for offering this! Also, I am so grateful that they came to my home to care for my pool in the beginning of the pandemic when my previous pool service quit unexpectedly (my location being too far from their regular route). However, that being said, the person who came to take care of my pool did not appear to test my water before pouring chlorine into it. This happened repeatedly- not every time, but enough times to wonder what was going on. My pool seemed consistently on the point of turning; it seems I often had to call for extra service or to get the pool shocked, despite this not being a problem with any previous service. Also, my pool fence was left wide open on more than one occasion. This was pretty scary as I have young children- the pool fence is up for a reason! Trying to communicate with the pool service was also pretty frustrating. The customer service person has their hands full with responding to emails and texts. My day of service changed at whim without notice. I know that can be difficult to coordinate and is really not a big deal to me, but the idea of 'catching the service person' during the visit to ask a question was nearly impossible. Last but not least, the billing they used was not so user-friendly; it did not send me an auto-receipt; thus, it was difficult to know if my bill was paid, as there was also no account history associated with it. All that being said, thank you Dana for your patience and always kind communication, and thank you to the different service people who came by to take care of my pool.

Zero customer service. Poor quality. Spa is leaking in four places despite paying for the…read moreupcharge for "waterproofing" Have a $9,000 estimate from another company to fix it!! Totally unresponsive, refuse to honor their warranty. Just a terrible experience. Reached out to Kim by phone and e mail and gave her many opportunities to do the right thing before writing this review but she wasn't interested. Warranty isn't worth the paper it's printed on!!

After hearing stories from friends, neighbors, and colleagues about the disasters they experienced…read morewhen resurfacing their pools, I was quite apprehensive about the process. After much due diligence, we chose Southern Pool Plasterers. WHAT A WONDERFUL EXPERIENCE! Kim was pleasant, honest, and straightforward. The crew was amazing. There was no mess, no fuss, and the job was done perfectly. KUDOS!